The management and staff at this hotel are world class. I was staying with a guide dog puppy and met the hotel manager, his wife and their charming labrador Charlie. A truly wonderful hotel.
location is perfect, right infront of the free tram zone, the room was clean. sadly when we arrived early in morning, there's no one in the receptionist desk and have to wait until someone out from the building so we can entered the building. and cannot ask for early checkin. otherwise the hotel is perfect. nice stay anyway.
lovely hotel that was converted from an old prison. no scary vibes. this room has a working washer and dryer as well, so love that. location is 5 minutes drive away from a lot of food places, especially halal shops.
the only bad thing we didn't like about this hotel was the parking lot. there is no confirmation of a lot as there are more rooms than lots. the space is very tight as well. and if you drive all the way to the end of the basement carpark, you will meet the entrance to the apartment building carpark which we do not have access to. so if you drive a bigger car or there are many mane cars behind you, good luck making a 3-point turn. we ended having to park at the lobby drop off point for one of the night which thankfully was an option.
We had a fantastic stay at the Melbourne Marriott Hotel Docklands. Everything about our experience was wonderful.
The highlight for us was definitely the pool. The water temperature was perfect—not too hot and not too cold—and our kids absolutely loved it. In fact, they didn’t want to get out! The view from the pool area was also amazing and made the experience even more special.
Breakfast was great with plenty of options, and the staff were incredibly friendly and accommodating throughout our stay. They made us feel very welcome and well looked after.
We will definitely stay here again in the future and have already recommended the hotel to our family and friends. A truly enjoyable stay!
LlymaWe had multiple issues with our 7 nights stay. Which some has been addressed and fixed immediately. One thing we do recommend to confirm check upon arrival or when booking.
Lack of view - we’ve booked the 1 bedroom premium room. From the pictures it looked like floor to ceiling big windows with open view but we were assigned to a room situated in the heritage floors (2nd) which the windows are 1.5m high so have to tippy toes to see the view. Limited sunlight also, bathroom has no window.
Issues we encountered
1) hall way light - wasn’t working on the first night when we checked in at 11pm. We couldn’t even find our room number cause it was so dark, we used the torch on our phone. Wasn’t a nice first impression if you are scared of dark hallways. The sensor was fixed the next day.
2) phone wasn’t working - so we couldn’t contact the front desk. We got in late with a toddler, so we put on ‘do not disturb’ sign but someone banged the door at 8am, to reach us to ‘fix the issues’. Not sure why can’t they just slip us a note under the door.
3) so many flies - the breakfast restaurant have serious pest issues. There were more than 10 flies flying around the buffet and the tables. We didn’t feel comfortable eating there after one visit. The whole duration of the meal, we were waiving off the fly. Major hygiene concern!
4) housekeeping was very average, barely cleaned the room daily. Only made the bed.
5) overall the staff were all friendly, special appreciation to the male staff at the breakfast room. The lady duty manager didn’t seem friendly, carries an attitude and likes to talk over you.
Location is great, round the corner from the tram line.
Will I stay again, most likely not. Feels more like a 4 star hotel, definitely not 5 star.
ผผู้เข้าพักWe had a fantastic stay at the Melbourne Marriott Hotel Docklands. Everything about our experience was wonderful.
The highlight for us was definitely the pool. The water temperature was perfect—not too hot and not too cold—and our kids absolutely loved it. In fact, they didn’t want to get out! The view from the pool area was also amazing and made the experience even more special.
Breakfast was great with plenty of options, and the staff were incredibly friendly and accommodating throughout our stay. They made us feel very welcome and well looked after.
We will definitely stay here again in the future and have already recommended the hotel to our family and friends. A truly enjoyable stay!