I stayed at the hotel during a layover in Urumqi. The hotel is new, with wonderful views of the city and mountains from the windows. The rooms are spacious, featuring an excellent mattress and pillows, and everything you need is provided. The level of service and comfort deserves 5 stars. The hotel offers a decent breakfast with a slight touch of Xinjiang cuisine, along with traditional European and Chinese dishes, and fresh juice. Near the hotel, there is a large shopping mall and a beautiful museum, but the bazaar is quite far away. The taxi ride from the airport took about 30 minutes. It was winter, and I had very little time, so I couldn’t experience the beauty of the region, but the hotel made my layover in Urumqi enjoyable.
我在乌鲁木齐转机时入住了这家酒店。酒店很新,从窗户可以看到城市和山脉的壮丽景色。房间宽敞,床垫和枕头非常舒适,设施一应俱全。服务和舒适度堪称五星级水准。酒店的早餐不错,略带新疆风味,同时提供传统的欧式和中式菜肴,还有鲜榨果汁。酒店附近有一个大型购物中心和一座漂亮的博物馆,但离大巴扎较远。从机场打车大约30分钟。当时是冬天,时间也很仓促,没能领略这个地方的美景,但酒店让我的乌鲁木齐转机之旅变得非常愉快。
Would recommend this hotel over its sister resort. Staff was more professional and amenities such as laundry room, gym and also breakfast venue is located in the hotel.
Buffet breakfast was extremely crowded with insufficient tables and staff took very long to clear/clean used tables.
Laundry room was great - big and clean with sufficient washers and dryers.
ผผู้เข้าพักMy family of 4 had the best stay at this hotel!
When we arrived, the staff stood by the door and greeted us warmly. As the weather fell to extreme lows during the period we were staying there, the heater was unable to keep the tents warm enough.As such, the staff graciously upgraded us to a family room inside the building. The view was absolutely stunning from the room. When the sky is clear, you can even see stars from their rooftop! The room itself was extremely clean and tidy, while the bathroom was very well equipped. The beds were large and extremely comfortable, and there was even a humidifier in the room which was perfect for the cold and dry weather.
The service of the staff was exceptional. My husband and son experienced altitude sickness upon our arrival at the hotel, and they took extremely great care of them, even cooking them a warm meal. They even provided us with snacks before we left for our day trip. On our last night, they invited us to have dinner together. The staff prepared a home-cooked meal which was very delicious. During the duration of our stay, the staff took exceptional care of us and made us feel at home. Even as we checked out, they gave us a farewell gift as a token of appreciation.
I highly recommend this hotel to all travellers! This was truly a great stay, and thank you to the staff who was committed to ensuring that my family had an amazing stay here!
ผผู้เข้าพักThe hotel staff really took care of us. Reception Manager Jason was very warm and friendly and responsive to our needs. He went out of his way to make us feel welcomed and answered all our questions about the city. Receptionists Vicky and Michael also helped us during our stay! They went above and beyond to serve our needs by getting us extra water bottles, searching for amenities around the area for us etc. Special mention to all the restaurant staff too! We were sad to leave Radisson Blu Kashi because we felt so comfortable there. Thank you for taking care of us!
EEvgeniya ZakhI stayed at the hotel during a layover in Urumqi. The hotel is new, with wonderful views of the city and mountains from the windows. The rooms are spacious, featuring an excellent mattress and pillows, and everything you need is provided. The level of service and comfort deserves 5 stars. The hotel offers a decent breakfast with a slight touch of Xinjiang cuisine, along with traditional European and Chinese dishes, and fresh juice. Near the hotel, there is a large shopping mall and a beautiful museum, but the bazaar is quite far away. The taxi ride from the airport took about 30 minutes. It was winter, and I had very little time, so I couldn’t experience the beauty of the region, but the hotel made my layover in Urumqi enjoyable.
我在乌鲁木齐转机时入住了这家酒店。酒店很新,从窗户可以看到城市和山脉的壮丽景色。房间宽敞,床垫和枕头非常舒适,设施一应俱全。服务和舒适度堪称五星级水准。酒店的早餐不错,略带新疆风味,同时提供传统的欧式和中式菜肴,还有鲜榨果汁。酒店附近有一个大型购物中心和一座漂亮的博物馆,但离大巴扎较远。从机场打车大约30分钟。当时是冬天,时间也很仓促,没能领略这个地方的美景,但酒店让我的乌鲁木齐转机之旅变得非常愉快。
LL. AiliI’m so glad I picked the Nanjiang Global for my stay in Kashgar. It exceeded my expectations, and my stay was really pleasant. After long days exploring, it always felt good to come home to my room. And given the summer heat, I loved that there was ice cold lemon water always waiting for me in the lobby. The check-in service was great and my room was upgraded. The suites are really comfortable, with amenities by Shanghai Tang. I also saw the standard double rooms, and they were spacious and nice too. The front desk manager who goes by the name Hunter was excellent and so helpful, as were others staff members. Hunter’s English is great and he answered all my questions with patience and kindness. Ask him to write down the hotel’s name in Uyghur for you if you’ll be taking taxis. It’ll be a big help. The hotel is very clean, and breakfast was much more than basic. I hope I have the chance to visit Kashgar again, and I’d be happy to return to this hotel.
ผผู้เข้าพักWe would like to give out utmost compliments to the fantastic service rendered to us by Jack of Concierge services. Being our first time to Altay, Xijiang, we are not familiar with transport and Jack has been an absolute gem. He helped us secure pickup at late notice despite the snow condition and continued to take care of us throughout our stay. Our first time in Xinjiang is absolutely wonderful thanks to Jack! The manager on duty also took feedback into stride and did his best to remedy hiccups. Hilton Altay has bus shuttle to the Jikepulin Ski Resort which makes skiing a breeze. We did 3 days of ski until the end of hours and came back for the lounge service. We were thoroughly pampered and will come back to stay at Hilton in a heartbeat. Looking forward to be back next with family. Thank you Jack! Keep up the good work!
JJshtxThis is perhaps the best place to stay in all of Kashgar. From the minute we arrived in the city, the staff did everything they could to make our stay as memorable and as comfortable as possible. Our accomodation was the perfect blend of traditional old and modern new architecture, and was located right next to the old city’s main street. Due to its preservation of the cities traditional architecture our accomodation felt like a quiet and private sanctuary. It felt as if all of our needs were met by the staff, who even provided a translator to assist us along with two staff members (who we would now refer to as friends) organised all meals, snacks and gave us tips to navigate the old city. We have plans to come back to this beautiful city, and when we do, we will choose this place again.