The location was great, walking distance to the beach, shops , restaurants, etc. Room was nice, great views. The bell desk and concierge were super helpful and friendly. Check in was a bit slow other than that everything was good.
The ambiance at check in was very nice, since it is a fancy hotel, but it had a lot of historical features, items and artwork. The place kind of felt more like a nursing home in that it was a bit old fashioned, but the engraved doors, beautiful room setup and professional attitude of the staff was a refreshing experience overall.
ผผู้เข้าพักWell it’s just time for a renovation at the Grand Wailea. All the little slides to connect each pool are closed. The Grotto spa is closed. Phone in the room didn’t work and keys stopped working on the first day for the door. With that said it’s still a nice place and can still have plenty of fun. If you haven’t been in a year or more, you will probably be disappointed. We normally go every year for at least one day and it’s slowly declining. The attached pic is considered ocean view just for reference.
ผผู้เข้าพักIt’s not a bad hotel. But it’s far from extraordinary and simply put: not worth the price. For USD 1300+ per night without anything I neither like roaches in the bathroom nor bird poo on me within minutes sitting in their lounge. After all I came to a hotel - not a zoo… And I dislike humid smell and limited fan-steering for the AC as well.
So honestly said - I would not go again
ผผู้เข้าพักBeautiful location close to the beach. First room we were shown was extremely dark so we asked to change to a different one that didn't require to have the lights on during the day. Restaurant was decent, bed was comfortable. The one time we wanted to spend some time by the pool there weren't any chairs left, so would advise to go early to secure a spot.
ZZachary ChanceThe ambiance at check in was very nice, since it is a fancy hotel, but it had a lot of historical features, items and artwork. The place kind of felt more like a nursing home in that it was a bit old fashioned, but the engraved doors, beautiful room setup and professional attitude of the staff was a refreshing experience overall.