Very impressive with the front desk services.
Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services.
We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder.
The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines.
Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚.
A goodbye gift for us as we leaving.
We are having a great time staying in the hotel.
The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.
From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹
My experience is good for the hotel facilities.Breakfast is good and plenty of variety.
One of the reasons I choose this hotel is that they have bus which bring us to the airport.When one asks about the airport bus location,the receptionist never give us clear reply.They only say in the front door ,but in fact the stop is at the entrance of the hotel not the main door.the bus will not come in the hotel and only stop outside.The hotel can always do better to help the visitors.
Great hotel with helpful staff. Had a language barrier with ordering room service but staff worked with me to figure out everything and food was outstanding. Also a very nice buffet breakfast and dinner.
FFury.SakuraThe Jiuhua Mountains Julong Hotel, which is conveniently located right at the entrance of the Jiuhua Mountain Scenic Area. It was very convenient to venture around the mountain by foot. As for food, we didn’t quite get accustomed to the flavors, especially with the spices. The breakfast at Julong Hotel was good, but it can get crowded before 8 am. There is no gym in the hotel. It snowed on the 3rd day and it was chilly. The room was equiped with heater so it was ok. The walkway outside the hotel room can be very noisy, especially with kids running and adults talking. Otherwise, the overall experience was good.