Excellent service . safer place .”Had a wonderful one night stay! The location was perfect for sightseeing, right in the heart of the city, and the staff made us feel at home. The rooms were spotless, spacious, and had all the modern amenities we needed. Highly recommend it!”
โรงแรมใกล้City center of Johor Bahru,โจโฮร์บะฮ์รู77.6% ของนักท่องเที่ยวเลือกพื้นที่นี้
MMichael Darren2024.04.14
Overall stay was comfortable. Room is clean but housekeeping seems to be a little slack, forgetting either put certain items in or replenish after cleaning the room. Quite disappointing.
Breakfast variety was really limited but worse of all is spotting two little cockroaches running around around the glasses for the juices. Quite disgusting and totally put us off from eating further.
Staff were quite pleasant though.
Will probably stick to Doubletree.
Everything was good, except the check-in process. It wasn’t easy to find the place to collect the key, and after that I had to walk through the car park to look for the lobby. Now that I’m familiar with the check-in process, I wouldn’t mind coming back again.
YYuetming LowRoom service has room to improved. The 1st female rceptionist attended me on my check in has not taking my request seriously, I have to changed to another room & higher floor on my 2nd night and no smiling at all, not rude but seems not friendly. Overall the hotel is worth staying. The pillow quality & size need to upgrade, it's too hard & small.
TTentenAmaiodinThe unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook.
The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm.
Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.
ผผู้เข้าพักThe hotel is in a nice location, perfect for a short relaxing vacation. We enjoyed the free lounge access, with a delicious dinner buffet and refreshing mocktails at the Sheraton Club.
The swimming pool offers both a normal pool and a kid zone, making it a great choice for families. Breakfast was another highlight — a wide buffet spread with Chinese, Malay, and Indian options, plus plenty of bread varieties to choose from.
Overall, a comfortable and enjoyable stay with excellent facilities for both relaxation and anniversary time. 🌿🏊🍴
ผผู้เข้าพักWe had high expectations for Anantara Desaru after hearing it’s one of the best hotels, but sadly the service didn’t really meet our expectations. Some staff were lovely, while some seemed quite moody. Nevertheless, the resort itself is beautiful just not much to do around the area, and even the kids club felt quite boring. After 4 days there…safe to say we probably won’t be coming back 🤣
VVivien TFriendly and approachable counter staff and a chilled lemongrass drink served while checking in. Thank you for letting us check-in early, very much appreciated. So thoughtful of you by giving us a room with a view of a sea, pool and nature😁 Clean and spacious room but unwanted ‘guests’ too🦟😅 Super comfortable bed and different types of pillow’s filling that make us sleep better. Two great pools with one infinity and the other winding. Not forgetting the steamroom and whirlpool that make our body feel more relaxing. The gym room was also good with different machine for workouts. The Coral Lounge was fun that filled games like pool, carrom, table tennis and many other board games too. Walking along the beach was wonderful and the strong waves crashing was thrilling. The breakfast was great as the selection was wide and food was delicious especially the croissants and harsh brown…
The food served by the various restaurant were sumptuous too. The waiter eagerly introduced their fresh seafood like the snapper, prawns and squid together with their special made sauce by the chef and it’s indeed awesome. Further more they gave 25% off (Visit Malaysia’s promotion) the bill which was a great deal. Yes, we will definitely come again 😁
HHJ_ChaiOverall is satisfactory, the breakfast was with resort style with egg station, coffee station, noodles station, porridges station, grains, salads, drinks and main course station. Not allow to take coffee but you may always get drinking water at hotel and restaurant. The resort is very big, but dimmer compared to other resort. The only bad part is, the aircond in our room is leaking.