The toilet is very clean and the view is superb! The most enjoyable is the bed! Omg! Feel like booking another night just to sleep all day long! Haha!!
Not to mentioned the buffet breakfast is nice too! But a little bit too few choices. Looking forward to see more food in the menu. :) The pool is nice as well! Can’t wait for my next trip to malacca so I can stay here again! Will definitely recommend this hotel to everyone!
This is our 2nd small luxury hotel stay. We stayed here for our anniversary. Melaka lake cruise is right in front of the hotel- a walking distance across the street. The room is cosy and lovely. Breakfast is ala carte, but you can order as many as you want from the menu (big portion!), and they're delicious! Dorothy, the staff was so attentive, she sent us a an anniversary cake to our room when she heard us talking about our special day 🥰
I stayed at Birkin International Hotel in Melaka from Tuesday to Thursday. As the hotel is still new, I understand that some facilities and security features may not yet be fully operational—for example, access control requiring a room card to enter guest floors. I also understand that, as a newly opened hotel, some rooms may not have undergone complete inspections.
Upon check-in, the first room assigned to us had several defects: the toilet basin was choked, and the basin handle in the small kitchen area had come off. We contacted the front desk for assistance regarding the choked basin, and they offered us a room change. A staff member whom I believe was the hotel manager came up personally, escorted us to another room, and informed us that we had been upgraded. We truly appreciated this gesture and the prompt service provided.
We checked in around 3:00 p.m. and were feeling hungry, so we decided to try the hotel food. We ordered two slices of cake, fish and chips, and pizza. The food was nice and delicious, and we genuinely enjoyed it.
However, I would like to highlight a concern regarding the breakfast experience. As this is a five-star hotel, I expected a high standard of hygiene with zero tolerance for flies in the dining area. Unfortunately, I noticed several flies during breakfast. On one occasion, during the nasi lemak service, I saw a fly land on a bowl of eggs. I pointed this out to the staff, but they only removed the piece of egg that the fly had landed on. This was quite alarming, and as a result, I did not dare to try the nasi lemak at all.
Later, I noticed one of the staff attempting to smash a fly while wearing gloves. This made me wonder whether the gloves would be changed afterward if the fly was successfully killed. This raised further concerns about food hygiene. Because of this, I became worried and chose to eat only items that were freshly cooked on the spot, such as curry noodles.
Overall, I felt disappointed with the breakfast hygiene standards and sincerely hope the hotel will take this matter more seriously. I believe Birkin International Hotel has great potential, and with improved attention to cleanliness and food safety, it can offer a much better experience for guests.
Thank you for taking the time to review this feedback.
Holiday Inn is truly one of the nicer hotels around. The atmosphere and views were fantastic, and the friendly, service-oriented staff are definitely the hotel’s biggest asset. They don’t just handle bookings but also share helpful suggestions to make your stay more meaningful.
I booked the hotel at the very last minute and checked in around 1:45 am. The receptionist who attended to me was very sweet and helpful. She even allowed a late checkout, though I checked out at 11:45 am to head back to Singapore early and avoid the traffic at the causeway. She also recommended great food options and interesting places nearby.
Overall, my wife and I had a wonderful stay and truly appreciated the warm hospitality.
ผผู้เข้าพักI stayed at Birkin International Hotel in Melaka from Tuesday to Thursday. As the hotel is still new, I understand that some facilities and security features may not yet be fully operational—for example, access control requiring a room card to enter guest floors. I also understand that, as a newly opened hotel, some rooms may not have undergone complete inspections.
Upon check-in, the first room assigned to us had several defects: the toilet basin was choked, and the basin handle in the small kitchen area had come off. We contacted the front desk for assistance regarding the choked basin, and they offered us a room change. A staff member whom I believe was the hotel manager came up personally, escorted us to another room, and informed us that we had been upgraded. We truly appreciated this gesture and the prompt service provided.
We checked in around 3:00 p.m. and were feeling hungry, so we decided to try the hotel food. We ordered two slices of cake, fish and chips, and pizza. The food was nice and delicious, and we genuinely enjoyed it.
However, I would like to highlight a concern regarding the breakfast experience. As this is a five-star hotel, I expected a high standard of hygiene with zero tolerance for flies in the dining area. Unfortunately, I noticed several flies during breakfast. On one occasion, during the nasi lemak service, I saw a fly land on a bowl of eggs. I pointed this out to the staff, but they only removed the piece of egg that the fly had landed on. This was quite alarming, and as a result, I did not dare to try the nasi lemak at all.
Later, I noticed one of the staff attempting to smash a fly while wearing gloves. This made me wonder whether the gloves would be changed afterward if the fly was successfully killed. This raised further concerns about food hygiene. Because of this, I became worried and chose to eat only items that were freshly cooked on the spot, such as curry noodles.
Overall, I felt disappointed with the breakfast hygiene standards and sincerely hope the hotel will take this matter more seriously. I believe Birkin International Hotel has great potential, and with improved attention to cleanliness and food safety, it can offer a much better experience for guests.
Thank you for taking the time to review this feedback.
ผผู้ใช้ไม่ระบุชื่อThe toilet is very clean and the view is superb! The most enjoyable is the bed! Omg! Feel like booking another night just to sleep all day long! Haha!!
Not to mentioned the buffet breakfast is nice too! But a little bit too few choices. Looking forward to see more food in the menu. :) The pool is nice as well! Can’t wait for my next trip to malacca so I can stay here again! Will definitely recommend this hotel to everyone!
ผผู้เข้าพักHoliday Inn is truly one of the nicer hotels around. The atmosphere and views were fantastic, and the friendly, service-oriented staff are definitely the hotel’s biggest asset. They don’t just handle bookings but also share helpful suggestions to make your stay more meaningful.
I booked the hotel at the very last minute and checked in around 1:45 am. The receptionist who attended to me was very sweet and helpful. She even allowed a late checkout, though I checked out at 11:45 am to head back to Singapore early and avoid the traffic at the causeway. She also recommended great food options and interesting places nearby.
Overall, my wife and I had a wonderful stay and truly appreciated the warm hospitality.