A fantastic hotel, with a Southeast Asian-inspired jungle in the lobby. It was very fun to be in such a unique hotel. The hotel seems to be split into three sections - savannah, sea, and forest. The corridors and rooms in all three were very nicely decorated with the artwork and carpets matching the theme. The staff were lovely and very helpful. The breakfast was delicious with many options and the hot pot dinner was a real highlight.
Ok, location is good, because all the luxury brands are directly downstairs, but hey if you're not there to splurge, no point~ because getting to other popular shopping malls or tourist attraction, there's just no advantage. You may think you get VIP or warm greeting service, but honestly... only if you're lucky AND SEEN and if it's like from 12pm to 3pm? Cause i think that's when their staffs are alert. Next on, check-in is normal, nothing special, remember to pay a deposit. Next on, going to your room, someone will help you with your luggage to your room, which is great, because the floor is so carpeted it is hard to drag the luggage if it's really huge and heavy. Next on, the room... I have so much to comment. First of all, furniture looks old. Toilet is great (+1 point) because it is indeed the biggest and most spacious one i have seen. The cleaning folks does a good job cleaning the toilet BUT! i just cannot understand why can't they just change the smelly damped pillows???????? it's already there when we first checked in. It smells horrible, like your teenage cousin's wet sock after soccer practise in a shoe that never dried after washing. Gross! The really funny part is, you would imagined for such a huge room, the TV would be reasonably sized considering the distance from the bed. HAHAHHAHA, it's so small. I finally understand what it means by 'when someone is speechless, they really would laugh'. 人在无语的时候真的会笑. Like, you are a 5 star luxurious hotel but you can't give a bigger TV that has more modern functions???? Am i still living in the 2000s? Ok fine, maybe they have no budgets for upgrade, fine... It's not like we travel halfway across the globe to watch TV in bed. Next, TAKEAWAYS. Like this really made me so angry, they literally take no responsibility in helping you bring up the food. I mean I don't mind going down to take it myself but let me know i have to! They literally left my stuff there 30 mins until i called them. And the ridiculous part was the delivery guy actually took a photo to show me how he had already passed it to a staff and informed them to deliver it up! Next, their restaurant. Paid for a course meal, and instead of the dishes being served up one after another, they served everything up at one go... wow, ok fine no big deal. BUT dessert took 30 mins and not served. Do you know what is a coursed meal? Do you need to retrain your staffs? Do you think we could have finished the dishes so quickly? Aren't we supposed to savour the dishes and take our time because your head chef took time to design the menu and wine pairings? Like your service really defeats all purpose of us opting to have dinner there. So the irony is we were rushed through our food; we literally felt like we had to speed up because what if the dishes went cold. Then they took forever to serve dessert and we already told them we need had a movie coming up and we were running late. BAD SERVICE.
Overall, my review for this hotel is that, you're lucky you HAD GOOD REPUTATION & BRANDING in the past, but you are FRAILING. You do not deserve 5 star in almost all areas non-related to location. Yes, you may be considered luxurious because you're at the most prime area of Shenyang but so what? Your service and facilities are at most mid-range 4 star. Even 4 star hotels now have robots that would deliver takeaways and TV bigger than yours, and their pillows are clean, what an absolute joke. OK, maybe let's not get so negative, last redeeming factor: you do have a nice view of the city. For service, you may want to learn from your peers like Sofitel, Atour or Serendipidia. You're welcome.
โรงแรมใกล้Dandong Wanda Plaza Commercial Circle,ตานตง38.7% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2026.02.27
Manager Joey speaks excellent English. She introduced the bathtub and the phone in the room to us, explaining how to use them. She also recommended many local restaurants in Dandong. We went to have barbecue there. The taste was very special and it was a self-service style. The view from the room was great, with a nice cityscape outside the window. It was a pleasant business trip.
โรงแรมใกล้Qingniwaqiao and Dalian Railway Station,ต้าเหลียน6.2% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2026.03.08
Pullman Dalian is an excellent hotel, especially because of its location. Many great restaurants, a night market, and the Pavilion shopping mall are all within walking distance. There is also a Lawson convenience store nearby that operates 24 hours, which makes it very convenient to buy anything you might need.
The staff were also extremely kind and helpful. In particular, a staff member named Cathy who assisted us with check-in and check-out left a very strong impression. During our trip it happened to be our birthday, and Cathy kindly celebrated with us by preparing a cake and even helping us arrange a late check-out. She greeted us with a warm smile and made us feel very comfortable throughout our stay. Since it was our first time visiting Dalian, her kindness helped us enjoy the trip with peace of mind.
The housekeeping staff were also very thoughtful. The night before we had a few beers and left the studio area a bit messy, but the room was cleaned and organized perfectly the next day. We really appreciated their effort.
In addition, the beer pub located on the B1 floor was also excellent. They had live music performances, and one of the singers even sang a Korean song for us. We were very touched and truly grateful for the experience.
Dalian itself seems like a wonderful travel destination, with great food, plenty to see, and very friendly people. If any of my friends plan to visit Dalian, I will definitely recommend staying at Pullman. And if I come back to Dalian again, I will certainly book Pullman again as well.
ดีมาก
5010 รีวิว
9.2/10
ราคาเริ่มต้น
฿ 2,362
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 5 ดาวทั้งหมดในเหลียวหนิง
รีวิวล่าสุดสำหรับโรงแรมในเหลียวหนิง
ดูทั้งหมด
9,5/10
ยอดเยี่ยม
VVyyc94Ok, location is good, because all the luxury brands are directly downstairs, but hey if you're not there to splurge, no point~ because getting to other popular shopping malls or tourist attraction, there's just no advantage. You may think you get VIP or warm greeting service, but honestly... only if you're lucky AND SEEN and if it's like from 12pm to 3pm? Cause i think that's when their staffs are alert. Next on, check-in is normal, nothing special, remember to pay a deposit. Next on, going to your room, someone will help you with your luggage to your room, which is great, because the floor is so carpeted it is hard to drag the luggage if it's really huge and heavy. Next on, the room... I have so much to comment. First of all, furniture looks old. Toilet is great (+1 point) because it is indeed the biggest and most spacious one i have seen. The cleaning folks does a good job cleaning the toilet BUT! i just cannot understand why can't they just change the smelly damped pillows???????? it's already there when we first checked in. It smells horrible, like your teenage cousin's wet sock after soccer practise in a shoe that never dried after washing. Gross! The really funny part is, you would imagined for such a huge room, the TV would be reasonably sized considering the distance from the bed. HAHAHHAHA, it's so small. I finally understand what it means by 'when someone is speechless, they really would laugh'. 人在无语的时候真的会笑. Like, you are a 5 star luxurious hotel but you can't give a bigger TV that has more modern functions???? Am i still living in the 2000s? Ok fine, maybe they have no budgets for upgrade, fine... It's not like we travel halfway across the globe to watch TV in bed. Next, TAKEAWAYS. Like this really made me so angry, they literally take no responsibility in helping you bring up the food. I mean I don't mind going down to take it myself but let me know i have to! They literally left my stuff there 30 mins until i called them. And the ridiculous part was the delivery guy actually took a photo to show me how he had already passed it to a staff and informed them to deliver it up! Next, their restaurant. Paid for a course meal, and instead of the dishes being served up one after another, they served everything up at one go... wow, ok fine no big deal. BUT dessert took 30 mins and not served. Do you know what is a coursed meal? Do you need to retrain your staffs? Do you think we could have finished the dishes so quickly? Aren't we supposed to savour the dishes and take our time because your head chef took time to design the menu and wine pairings? Like your service really defeats all purpose of us opting to have dinner there. So the irony is we were rushed through our food; we literally felt like we had to speed up because what if the dishes went cold. Then they took forever to serve dessert and we already told them we need had a movie coming up and we were running late. BAD SERVICE.
Overall, my review for this hotel is that, you're lucky you HAD GOOD REPUTATION & BRANDING in the past, but you are FRAILING. You do not deserve 5 star in almost all areas non-related to location. Yes, you may be considered luxurious because you're at the most prime area of Shenyang but so what? Your service and facilities are at most mid-range 4 star. Even 4 star hotels now have robots that would deliver takeaways and TV bigger than yours, and their pillows are clean, what an absolute joke. OK, maybe let's not get so negative, last redeeming factor: you do have a nice view of the city. For service, you may want to learn from your peers like Sofitel, Atour or Serendipidia. You're welcome.
ผผู้เข้าพักMost of the staff do not speak English at all! Only the guys at the reception speak good English and all questions had to be resolved with them, including the restaurant menu - no one in the restaurant, even with my use of a Chinese online translator, could help me with questions about the menu and when I asked the person at the reception to help me understand the menu, it turned out that the kitchen could not cook either the first course from the menu or the second. With dietary restrictions and allergies, you can die of hunger here.
I consider it unacceptable to have non-English-speaking staff in a franchise of an English establishment.
The cook at breakfast talks on the phone right at the place where food is prepared during breakfast. I wanted to ask him a question about the dishes on the first day - he was texting on the phone, on the second day he was directly talking on the phone.
The dishes at breakfast are either not named at all or are named only in Chinese.
There was no seller in the store at the hotel no matter how many times I went in to buy a T-shirt. In the end, I tried on what I was interested in at the store, chose it and went to the reception to pay for it. The next day, a salesperson appeared in the store and told me that the T-shirt I bought the day before had a 20% discount for a month, but when I paid for it, I paid it full price and thus I was deceived by 20% of the cost of the T-shirt and did not give any receipt.
The pool is very small and not deep for such a huge hotel. If there is someone else in the pool besides your partner, there is not enough space.
The sea near the hotel is dirty. Nothing is suitable for swimming - there are no sun loungers, there is no space on the beach specifically for the guests of the hotel. The beach is across the road from the hotel.
There was only one coffee machine at breakfast and it didn't work both days. You could ask a restaurant worker for coffee.
The hotel by the way has a cool energetic staff and that's nice. The room cleaning is high-quality.
There are renovations going on at the hotel and guests can't use all the hotel areas.
โรงแรมใน Zhongshan Square and Renmin Road Donggang Commercial Area, ต้าเหลียน
ราคาต่อคืนเริ่มต้น:฿ 2,593
9,2/10
ดีมาก
ผผู้เข้าพักPullman Dalian is an excellent hotel, especially because of its location. Many great restaurants, a night market, and the Pavilion shopping mall are all within walking distance. There is also a Lawson convenience store nearby that operates 24 hours, which makes it very convenient to buy anything you might need.
The staff were also extremely kind and helpful. In particular, a staff member named Cathy who assisted us with check-in and check-out left a very strong impression. During our trip it happened to be our birthday, and Cathy kindly celebrated with us by preparing a cake and even helping us arrange a late check-out. She greeted us with a warm smile and made us feel very comfortable throughout our stay. Since it was our first time visiting Dalian, her kindness helped us enjoy the trip with peace of mind.
The housekeeping staff were also very thoughtful. The night before we had a few beers and left the studio area a bit messy, but the room was cleaned and organized perfectly the next day. We really appreciated their effort.
In addition, the beer pub located on the B1 floor was also excellent. They had live music performances, and one of the singers even sang a Korean song for us. We were very touched and truly grateful for the experience.
Dalian itself seems like a wonderful travel destination, with great food, plenty to see, and very friendly people. If any of my friends plan to visit Dalian, I will definitely recommend staying at Pullman. And if I come back to Dalian again, I will certainly book Pullman again as well.
โรงแรมใน Qingniwaqiao and Dalian Railway Station, ต้าเหลียน
ราคาต่อคืนเริ่มต้น:฿ 2,362
9,2/10
ดีมาก
ผผู้เข้าพักThe hotel was great overall. We would recommend it. The service was impecable: Every time we needed something we would call the front desk and they would answer right away.
If we ordered food it would be delivered by a friendly robot directly to our door.
There were a couple of cleanliness issues: one was a stain of humidity in the bathroom, and the other was one of the coffee mugs which was improperly cleaned. (Photos below)