Traditional hotel at the end of famous shopping street
They provided plubic bath(No onsen) for guest
Tatami room is nice , and Breakfast was not so bad.
Hotel is in good location to enjoy yoyr stay and workout to sightseeing Karuizawa nearby.
CChongIt was a great stay. The staff was super friendly and spoke English. The had parking vallet, provided an outfit to change into and roam outside. The hot springs was super relaxing and great for the feet and body. We tried five of their private hot spring rooms out of the many more they had, some had super hot water while others were warm. The outside room hot springs were beautifully decorated. They gave us access to the 9 public onsens that had different minerals in the for body healing. At night it was even more beautiful with the night walk and the town puts on a beautiful show and night market. Super glad we booked the stay.
MMichellehcimNice hotel with beautiful hot springs. Both dinner and breakfast were great, although quite a lot of people. Also, it’s a family hotel, so if you don’t like being surrounded by children, cannot recommend.
ผผู้เข้าพักDO NOT GO TO this hotel if you need vegetarian, vegan, or halal food, or have any food allergies or dietary requirements. The hotel says that they do not cater to these (have enclosed their email response).
It’s a really beautiful property and the Onsen is amazing. The rooms are spacious and comfortable. The dinner buffet spread is huge, but there is nothing hot for vegetarians except lukewarm pizza. Even the fried rice, Mapu tofu, and soups included fish or pork or chicken.
When I requested for something hot for dinner, the chef took chilled soba noodles, added hot water and salt, and gave those to me. For the dinner next day, I spoke to the manager in the morning and I was promised veg hot Mapu tofu, miso soup and something else. But when we went for dinner, the only special dish that had been prepared for us was cold soba noodles with hot water, salt, AND mushrooms. When I mentioned that the manager had promised additional items, the serving staff called the manager, and there was a big disagreement between the manager, the chef and the restaurant staff, and the kitchen staff refused to make anything else.
The hotel is in the middle of nowhere. Even if you take a taxi to the nearest town (Nagiso), it is Yen 50,000 one way fare to get there and everything closes by 5 pm. So either choose a different hotel or bring your own food with you.