Everything was good especially the effort to save energy and food.
My family had a room with a small kitchen. The door to the kitchen has a sensor that will automatically switch off the aircon in the bedroom so that energy is not wasted cooling the room if the door is not closed properly. And also wanna mention that the hotel installed water filter in the room so that we do not need to buy bottled water so there is less plastic trash.
On one day of our stay, I supposed the occupancy rate was low and doesn’t warrant a full buffet breakfast, we were given different options for a-la-carte breakfast sets to avoid waste of food. Really applaud the team who came up with this idea.
There’s also an awesome pool on level 17 where you can get a clear view of the surroundings and also watch sunrise.
Will definitely stay at this hotel again when I next visit Penang.
ผผู้เข้าพักIt was a nice experience to stay at 23 Love Lane Hotel, which is filled with Peranakan Heritage. Hotel staffs are nice and very friendly. Also, the location is close to any famous tourist spots.
However, we would like to share a few points that could be improved.
- Despite hotel room being clean, sheets and towels are quite old, which made us very uncomfortable. We saw some stains on towels and most of them had already turned yellow. As for sheets, we still believe they were clean since we didn’t see any previous residents’ hairs, but sheets and pillow covers had also yellowed. They could consider to change them to new ones.
- Breakfast was not as good as we expected. The buffet only had few menu(salad, fruits and crackers) and the main courses are also limited. The taste was okay, but we would recommend future residents to consider eating outside in order to maximize their stay.
- We noticed one of the amenities was already opened by our previous residents(not used), but still there. Hope housekeepers had checked before.
- Our cutlery weren’t washed and changed at our second night. Even after we asked them for another new cutlery, the guy only washed it with water and used sponge. Since there’re original stains as well, we decided not to use the cutlery anymore.
Although we found there were some spaces to improve, we still think it worths living there if you want unique experience to live in Peranakan Heritage Mansion
We’re expecting future improvements so that this heritage will be preserved in the future.