The staff at the front office are excellent. To make specifically, Ms Daniella and Ms Quuena both went out of the way to ensure everything was all right. Infact Ms Queena, accompanied me to the Train station in the hotel car to ensure that I get there right.
The extra effort Ms Daniella did to get me a room with AC working was amazing.
I can not be that complimentary to the hotelcrooms though. Air-conditioning was hardly working and had to change rooms.
I had a wonderful one-night stay at Hilton Zhengzhou. The room was clean, spacious, and very comfortable. The service was excellent—staff were attentive and professional. The breakfast buffet offers a wide variety of delicious food to suit different tastes. Overall, a great experience, and I would definitely recommend staying here!
MMary LeonardThis hotel is in a very serene environment that is beautiful! My friend and I loved the grounds, our rooms, and the excellent restaurant. Denfeng is a small but charming town and this is a perfect location to enjoy the beautiful nature in this area. The staff were very friendly, professional, and attentive. Gao Yupeng was especially helpful. He speaks English and had great information about the best places to go in the area and the best ways to get there. The only thing that my friend and I regretted is that we didn't book a longer stay. I would definitely stay there again, especially in the cooler weather because they have amazing looking hot springs.