We absolutely love our brief stay at this hotel. The check in service was speedy and pleasant. The receptionists were friendly and went up and above to serve us. This is by far the best hotel for our trip to Xinjiang. There are 2 sets of complimentary washers and dryers for guests for which is really helpful. The only downside is there is only 1 set of lift (for our wing) and the wait can be long during peak breakfast hours.