We absolutely love our brief stay at this hotel. The check in service was speedy and pleasant. The receptionists were friendly and went up and above to serve us. This is by far the best hotel for our trip to Xinjiang. There are 2 sets of complimentary washers and dryers for guests for which is really helpful. The only downside is there is only 1 set of lift (for our wing) and the wait can be long during peak breakfast hours.
MMrs JhaAlex, the lady from reception was so helpful and courteous. She was all smiles and made us feel very welcome. When she found out that I was an IHG member, she offered me a bottled welcome drink,
From 6pm to 2am, the hotel offered free beef noodles and wanton soup (not sure whether this was based on room type). Food was good, but the server/cook on the night of 15 October was a nightmare. He was unhappy when we disturbed him to ask for a bowl of noodles. All he was interested in was to play on his handphone. He shouted at a guest who was trying to be helpful by returning used bowls and utensils. Honestly, he should not be working in the hospitality industry.
The hotel is located in a residential area with no restaurants or shops nearby, but it is clean and modern. Wanda mall is about 2km away. We walked there.