ผผู้เข้าพักWe arrived at the accommodation when it was raining heavily. There were a lot of leaks from the roof, when we entered the room we simply saw that the mattress was completely wet as a result of the leak. We then moved to another room where there was a leak in the bathroom as well as a lot of dirt, including in the toilet. In the meantime, the girl at the desk honored us with a very tasty local watermelon. She apologized for the situation and moved us to another room. The next room was a huge room, I think it was their suite. The room itself was really comfortable and large, but it was simply full of spiders and cobwebs. We decided that we would still stay in the room despite its poor maintenance. They cleaned the room for us a little, but it didn't help, but we had no more strength to complain. We cleaned it ourselves so that the stay would be reasonable. It should be noted that the place only has a solar water heater, so on cloudy and rainy days there will be no hot water as happened to us on the day of arrival. We asked the staff in the evening for tomatoes and onions and they happily gave us them free of charge. This is noteworthy and thank you for that. It should be noted that the Didi does not always arrive at the accommodation location, they offer a paid shuttle, which is convenient. On the second day we went out to the dunes at sunrise, the guy at the desk insisted that we would be cold and gave us some kind of sand socks. Only when we returned did we realize that it was actually a fee of 20 for both of us (just like on the website, and much more than supermarkets in the area). We did not understand why we were not told that it was a fee, plus it looked used and did not come in a plastic wrap. Apart from this incident, the staff was nice and helped us with the shuttle (for a fee). The breakfast was great, and they tried to help us according to our vegetarianism. We wanted to extend our stay after cleaning the room ourselves and it was decent and good, but the price was high for us, which is perfectly fine and reasonable on their part, and we decided to leave.
โรงแรมใน Mingsha Mountain and Crescent Moon Spring, ตุนหวง
ราคาต่อคืนเริ่มต้น:BRL 95
9.6/10
ดีเลิศ
ผผู้ใช้ไม่ระบุชื่อThe best aspect of this stay was by far the owner. He was incredibly, incredibly helpful and friendly — from the moment I walked in the door he offered me a cup of tea, then provided tea and bread the next morning for breakfast, offered advice on what to see in the area, arranged a car to take me to Dalzong Lake, and finally even found me a spot on a local minibus going to my next destination. I couldn’t have done half the things I did during my stay in Xiahe without his advice and efforts on my behalf, so that alone made staying here fully worthwhile!
It’s worth mentioning that the guesthouse’s architecture is also absolutely beautiful, and everything looks quite new. It’s located down a quiet side alley off of one of the main commercial streets in town, which seems like the ideal placement.
On the accommodations: I stayed in one of the two tents erected on the second floor of the guesthouse. This was largely quite a good experience! The bed was very comfortable (with a heated pad), water and towels provided, etc. The tents are not in a closed-off area, but rather on the second floor/balcony area that also is used for sitting, serving tea, etc., so privacy is somewhat limited, but the whole guesthouse is relatively quiet anyway so it doesn’t feel like a public space. My only suggestions for improvement would be related to the bathroom: during my stay, the shared bathroom for the tents was a sort of temporary-style booth installed in the corner of the room with a toilet, sink, and showerhead. The bathroom was very clean and everything inside worked well, but its sliding door separated from the wall enough that there was always a substantial enough space on one side or the other that could be seen through (the door also didn’t lock and slid back and forth easily). The booth was also small enough that, realistically, I think it would be a bit of a challenge to actually use it to shower. If possible it might be worth looking into some simple fixes to improve these situations, but otherwise I have no complaints!
JJessica MellicaUnfortunately my experience wasn't good. Hot water didn't work, it was only warm. I did it in the afternoon anyway but ny boyfriend waited untill 11pm.
Elettronic key of our room never worked. We always had to call someone to open our room.
About water problem they said there was an issue in all the hotel and they can fix it the next morning.
We could not find a standard queen bed room, they have queen room just very expensive and for cheaper price they have only twin rooms.
We paied a full amount for the night we staied but we didn't have full 100% service we should receive from the booking. They suggest us a refund to change hotel but it was so late and we are travelling with bicycles, after a ride of 150km we were too tired to move in another location during the dark at 10pm. We just needed a hot shower and a bed to sleep.
Finally we received a 100 cny caution back, and the next morning ladies at reception gave us 6 small bottle of water to apologize.
I'm really upset about nobody advise us about water issue during check in, so there was still time to move in another accomodation, especially for elettronic key, I can't understand why it's never worked. Be carefull for next booking about rooms at 5th level. I don't know if it's a problem only for foreign people or for everyone. Room price list are very expensive so, I think they have not a bad service.
Unfortunately it's the first time during my 32 years happened this, especially during my 27 days in China, all the issue where always well reserved. This time my experience was really stressful, I don't feel like to recommended it and I hope never happen again to other travelers.
Thank you anyway.
ผผู้เข้าพักWe decided to stay a second night because our plans changed. The staff were very accommodating of our last minute changes
We chose to stay in the tents again which proved to be cheap and practical, although the shared toilets were in much higher demand