Location is great. Less than 10 minutes by car from airport. The reception staff is friendly and helpful.
The biggest beef I have with the service is that the reception said due to overbooking by the hotel my room type (2 queen beds) was not available anymore. I paid extra for this room type and I ended up having to take a king bed and sofa bed. I had to sleep on the sofa which was not as comfortable.
I demand that the hotel refund me a part of my booking for this hotel.
ผผู้เข้าพักMy Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
ผผู้เข้าพักThe room was super clean and spacious. Cleaning ladies were very nice. The girls at the front desk were super friendly, some guys not so much. If you want to cook in the room, you can request some cooking pots, but they were overused and scratched. Their free breakfast is decent. Very nice gym with a peloton bike. Overall, I think this is good option for longer time stay.
ผผู้เข้าพักI had higher expectations from this place considering the price of the room. From pictures online before booking, it looked bigger. Room wasn't as spacious as thought it would. My biggest thing was how outdated a lot of the things looked inside. A mini boom box was there, super small fridge, tv with no option to Bluetooth or cast and the shower head was really gross and grimey including entry doorway to stand up shower. Looked like a $10 Walmart showerhead with little to no water pressure. Super Mini bottles are provided for showering so definitely take your own stuff overnight. Glad I got the standard room as it would be an indicator of me going back and getting a pool included one which is neat $600. The cabinets were dusty, buttons to lights had a broken one and were in a really odd spot right where you sleep and lay your head at. Best part honestly was the front desk service she was super nice and the jacuzzi was ok. Bed sheets were decent and bed was comfortable but felt like I was sinking in some spots probably needing replacement soon too. By the time I had checked into it was late and no use of asking for change but hindsight wish I would've.
ผผู้เข้าพักA staff member African American told my son he looked suspicious my son is African American as well and called the police on him so that was not cool at all my son told her well I have a right to go in and out my room and walk around etc then after I left I called because someone that visited Us while there lost their ID and the lady tell me I left my room a mess I said who are you lying to because I do not play them games I cleaned my room personally and left not a thang in there sat the garbage outside the door in bags and the towels as we are told nothing less nothing more they are more strick with their rules which is better now but as far as accusing my son as being suspicious and telling me I left the room a mess that's messed up y'all not keeping my money that the hotel have on hold I'll take them to court nothing was broken nor no trash was left inside so no that's not it it's sad that this place has changed for the worst in one way and being a more strick is better as it got a lil wild over here in the past they need to know and check they camera as far as which guests are there or not before they start to call people suspicious