Great customer service! Room was a decent size. Breakfast was good. I enjoyed the fact that we can order our eggs how we want vice getting scrambled from the buffet.easy to get Uber and taxi. We walked one night from the town square where the chriatmas market was and it took us about 30 minutes. Short drive to Schindler factory and jewsih walls. About 30 min drive to Salt mine.
Friendly and efficient check in . Lovely spacious room with fantastic bathroom and facilities. Great breakfast and a lovely location in the Kazimiertz district, which is packed full of bistros and bars away from the real tourist traps of the Old Town . Easy walk to the usual city attractions about 15-20 mins away
Hotel has amazing view on the Vistula river on Wawel castle. The room was clean and comfortable. Sitting on a terrace with wine in the evening is a poem. Once you cross the river, you will immediately find many nice restaurants and bars in the old district of Krakow.
DDavidLocation was perfect , highly recommend. Rooms were spotless, lovely and modern. The shower I miss already . Staff were very friendly and nothing was a bother . Will definitely visit Poland again and 100% will stay at this hotel.
ผผู้เข้าพัก“Bracka 6 “ for me and for my 2 sons was a beautiful please . The old building with a high ceiling, modern furniture and amazing location in the middle of old Krakow were only for one night for us , but with unforgettable emotions. Special many thanks for a receptionist Mrs.Barbara . She helped to decide my problems with a booking and to buy tickets to out next trip . My recommend
ผผู้เข้าพักHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
JJtbagogoWe stayed three nights at the Venetian House Aparthotel. The location is superb. You exit the hotel straight onto the main square Rynek Glowney. The hotel staff were incredibly friendly, and couldn’t do enough to help. We stayed in room 18 which was approached by its own little balcony overlooking the restaurant downstairs. We didn’t use any of the facilities of the hotel, because we had day trips booked and we knew that we would have early starts on all the days. The room itself was clean, warm, furnished nicely, with comfortable beds and masses of pillows to choose from. It had a small kitchenette with a sink, hob, microwave and fridge. The bathroom was modern and the shower was hot and very powerful. A real treat at the end of a day after many, many steps around Krakow and surrounding areas. We loved our stay and we will definitely return.
MMarius ZI would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.
EEl_Guapo_ColombianoGreat customer service! Room was a decent size. Breakfast was good. I enjoyed the fact that we can order our eggs how we want vice getting scrambled from the buffet.easy to get Uber and taxi. We walked one night from the town square where the chriatmas market was and it took us about 30 minutes. Short drive to Schindler factory and jewsih walls. About 30 min drive to Salt mine.