ผผู้เข้าพักHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
Ccool_dudeIf you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
ผผู้ใช้ไม่ระบุชื่อThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
AalbertltThe location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
ผผู้เข้าพักFantastic location beautiful rooms with high ceilings v clean and extremely helpful staff that organised taxi transfers to n from the airport we arrived close to midnight so the key instructions on how to enter the building were v precise would highly recommend
IIgal NessStayed here for a few nights while working remotely and it was honestly perfect. The location right in the Old Town is hard to beat — everything is walkable and you're still super well connected for work.
The rooms are stylish and comfortable, Wi-Fi was fast and reliable, and the on-site restaurant is a real highlight. I had a couple of client meetings there and it worked brilliantly — great food, nice atmosphere, and the staff couldn't have been more helpful.
Would 100% recommend to anyone coming to Krakow for business. Already planning to come back!
ผผู้เข้าพักNice please good price and perfect location between the old town and Jewish quarter literally 5 minutes walk to both.
Nice large and clean rooms. However my room only had a bath which I knew it was either a shower or a bath but I feel like it might be better to make everyone choose as I think everyone will have a definite preference but not the end of the world.
Breakfast is a bit boring and I probably would just go into town rather than use theirs as it's very expensive and not great compared to the rest of Krakow.
Nice place nice staff and nice location
ผผู้เข้าพักI had an amazing stay in Venetian house Kraków’s Market Square. The location is absolutely perfect—right in the heart of the Old Town, easy access to all the city’s main attractions. Being able to step out and instantly explore the beautiful streets, historic landmarks, and charming cafes was a huge plus.
Overall, I highly recommend this hotel for anyone visiting Kraków. The combination of location, comfort, and top-notch service made it an unforgettable stay. I will definitely be returning!