ผผู้ใช้ไม่ระบุชื่อOverall, the hotel was decent with a great location and good service. Staff were attentive and even checked in via text to confirm room cleaning preferences, which I appreciated.
However, the room was not very soundproof and I could hear neighbours opening doors late at night. The water also had an odd taste, and I didn’t enjoy it, so I stopped using the dispenser. Bedsheets were clean, but the towels had visible stains, and I had to request room slippers from reception.
Despite these issues, the service and location made the stay acceptable overall.
ผผู้เข้าพักThe Deluxe King room is large and comfortable and more space than the standard room. It also has a large toilet/shower. There is no bin the toilet, had to use the one bin in the bedroom. There are some amenities such as toothbrushes and soap but hidden in a small black tray in the corner of the long table below the TV, under the mineral bottles. If room is not bright because the curtains are not fully drawn, you would miss it which happened to my group. We booked 4 rooms and none of us knew there were toothbrushes provided, some of us went out to buy. One of us only discovered the existence of the tray the next day! Also, there are 2 TV controls and no instructions on the back of the controls nor in the room on how to operate the controls; one is for switching tv on/off only and one for controlling channels/sound. Had to approach the counter staff who then came into the room to explain. It would be much more pleasant experience if the counter staff just give a mention about where these things or how to work them at the time we were checking-in, and Before we have to ask. On the Sat night, there was some disco music playing from a distance away where the sound is not audible but the base beat-by-beat vibrations could be felt in the air even though all the windows were shut and locked down, and this went on the WHOLE night and gave me a poor sleep. I was surprised why this happened as I chose this hotel because many reviews from guests say the Milano hotel has good sound-proof rooms. I later discovered gaps in my windows even when they are shut and the gaps are not filled-up/sealed in room 208! Thankfully, the horrible music did not play on the Sunday night. I could put up with the other inconveniences which are minor, but if there were to be sound disturbances throughout the night, having the gaps in the windows was disappointing. Positive side, I like the availability of water to top up our tumbler at the front office area, besides the 2 bottles of mineral water in the room.
EErikachan1206Affordable price with basic amenities, stay here for 6 nights and extended one more day because of work. Staff really helpful and friendly. Highly recommended to stay here!
ผผู้ใช้ไม่ระบุชื่อWent with 4 kids. House big enough. 3 bedrooms.
Master room was big and spacious. With a floor mattress. a king size bed and attached toilet.
2 common bedrooms. 1 room with a king/queen size bed and single size bed. The other room with 1 king/queen size bed.
Living room has a sofa bed. Possible for 1 pax to sleep comfortably.
Toilet looks old. And master bedroom toilet has an odour. Quite bad. No complains about sound. But heard one or two loud door slams only which i thought is okay because it happens at home as well. The wind, the kids, accidentally. Neighbours seems good. No noise from them and don't even bump into any. But from each room cannot hear each other.
Morning around 530am will hear the morning prayers from one of the common bedroom that has 2 beds. The other rooms didnt hear it or perhaps deep asleep. Haha. And another prayer session around 430pm afternoon. Last about 30min. If very tired should be able to fall back to zzz again. My kids did.
Towel has a smell. But we don't use as we use to bringing our own towels.
I like that there is security counter but not to deposit your luggage prior check in. Anything just ask them and check in is very smooth. Instructions from owner was very clear and direct. Less than 5 min to check in. Early check in allowed at a charge if there's no guest prior.
Very nice owners. Reply via whatsapp. And they provided small water bottles and coffee sachets. Quite surprise they do as most, doesn't provides. And a few trash bags .. good!
Overall the stay was ok as we only sleep there. No other activities.