โรงแรม 3 ดาว ในเวสต์มิดแลนด์ สหราชอาณาจักร

I enjoyed the location of the hotel, it was really clean and tidy the room was beautiful with a view of the local bus station on its doorstep also BBC Coventry radio behind the hotel. The room was spacious with all accessories we needed. Could've done with a wet room as me and my partner are disabled but because its a family room its expected to have a bath with shower head over the bath. We was on the 4th floor with lift nearby

ห้องแรกที่เราได้รับนั้นสกปรกและมีเบคอนไหม้บนพื้นและคราบบนเตียงพร้อมกับกลิ่นปลาดังนั้นเราจึงถูกโยกห้องที่สองดีมากไม่มีหน้าต่างในห้องใด ๆ แต่มีเครื่องปรับอากาศดังนั้นจึงไม่สามารถบ่นได้ . ลิฟต์ไม่ค่อยดีนัก ไม่น่าตื่นเต้นมาก เราจึงเลือกบันไดแทน แต่บันไดในบางพื้นที่เต็มไปด้วยความชื้นและเชื้อราดังนั้นจึงเป็นอันตรายมาก ทางเข้าอยู่ในตรอกซึ่งไม่สะดวกที่จะเข้าไป แต่ตั้งอยู่ในใจกลางนั่นคือสิ่งที่เราต้องการ พนักงานของเราที่แผนกต้อนรับดีมากผู้หญิงที่โยกเรานั้นยอดเยี่ยมและผู้ชายอีกคนอยู่ที่นั่นในวันที่สองเราแจ้งเขาว่ามีปัญหากับลิฟต์เขาน่ารักและใจดี อยากจะแนะนําสําหรับการพักหนึ่งคืนหรือใครสักคนที่แค่นอน ไม่ใช่โรงแรมที่คุณต้องการพักหนึ่งวัน โปรดทราบว่ามันแจ้งให้คุณทราบเกี่ยวกับคําถามที่ถามคําถามที่ถามคําถามใด ๆ ว่าไม่มีรูมเซอร์วิสระหว่างการเข้าพัก เว้นแต่คุณจะขอก่อน 10.00 น. ดังนั้นจึงไม่มีผ้าเช็ดตัวใหม่ทุกวัน ซึ่งไม่ใช่ปัญหาสําหรับเรา แต่อาจสําหรับคนอื่น รูปที่แนบมาเกี่ยวกับห้องแรก

โรงแรมแห่งนี้เหมาะสําหรับนักท่องเที่ยวที่ต้องการเปลี่ยนเครื่องจากเบอร์มิงแฮมไปยังเมืองอื่น อุปกรณ์ทั้งหมดสมบูรณ์แบบและล้ําหน้าและราคาสมเหตุสมผล อย่างไรก็ตาม พนักงานต้อนรับหญิงหยาบคายและหงุดหงิดมาก เมื่อฉันเช็คอินกับเธอ มีชื่อเดียวกับที่ฉันจองโรงแรมนี้ และฉันเพิ่งตรวจสอบสองครั้งในวันนั้น และไม่ว่าฉันจะจองอาหารเช้าหรือไม่ เธอก็แสดงความไม่เต็มใจและความหยาบคายของเธอ

This hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .

Firstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night. To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky.

5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

We had a wonderful stay at this hotel! The location is absolutely perfect—situated right by the scenic canal district with stunning views and an incredible selection of great food options just steps away. Our room was wonderfully quiet, pristine, and well-cleaned throughout our stay, offering a peaceful retreat after a day of exploring. A major highlight was the hotel breakfast; the full English breakfast was fantastic and the perfect way to start the day. I highly recommend this hotel for anyone looking for great views, delicious food, and a comfortable, quiet night's sleep!

Prime Central Location: You really can’t beat the placement of this hotel. Being right by New Street Station makes it a seamless experience for anyone travelling for business or looking to explore the city center. Modern Rooms: The rooms felt fresh and updated. As is standard with the newer Premier Inns, the ”hypnos” beds and modern decor provide a reliable, high-quality sleep environment that rivals much more expensive boutique hotels. The Service: A Bit of a Rough Start My only real gripe was the check-in experience. Travelling for business with multiple rooms can already be a bit of a juggle, and I found the staff member at the desk to be quite abrupt. I had booked two rooms and requested they be on the same floor. Initially, I was told this wasn't possible, which felt a bit dismissive. However, after I pressed the issue, the staff member did eventually check the system and managed to accommodate us on the same floor. The Verdict While the customer service lacked that ”warm welcome” feel initially, the actual product—the room and the location—is excellent. It’s a solid choice for a business trip, provided you don't mind a potentially brisk interaction at the front desk.

Stayed at the Hampton by Hilton hotel whilst attending a show at the Symphony Hall, the location was perfect. The hotel and room was spacious and clean, staff so helpful and friendly and the breakfast was plentiful and delicious. I would definitely stay here again.