I spent a week at the hotel with my family and friends on the 8th and 14th floors. The 8th floor is furnished more modernly. I really liked the pool. While other hotels charge a fee for the pool, this one is free. The children were very happy and didn't want to leave. The breakfast was delicious and varied. Thank you for the souvenir and gift, it was very nice. I will definitely come back.
●The room was spacious and well-equipped, with comfortable beds and a modern bathroom. The view from the window was stunning.
●The staff were friendly and helpful, going above and beyond to ensure a pleasant stay. They were always available to assist with any requests.
●The hotel offered a fitness center, pool, and spa, which I found very convenient during my stay. The gym equipment was top-notch.
The breakfast buffet was delicious, with a variety of options to choose from.
The food was well-prepared and presented, making it a delightful start to the day.
●The hotel is located in a central area, making it easy to access restaurants, shops, and tourist attractions.
●Overall, my stay at this hotel was exceptional. The comfort, service, and facilities made it a memorable experience. I would highly recommend it to anyone visiting the area.
Shangrila was awesome, the food and location were best. Thank you all staffs who works at Shangrila cause my friend got suck they helped so much. Specially thank you Staff 李晶 who always helped us. Highly recommend and we will go back summer, see you soon. 🙏🙏🙏
KKhongoroo@On the first day of our stay at the Shangri-La Hotel, when we went to the reception, most of the staff did not speak English. However, a lady named Zoe Zhou helped us wholeheartedly and was extremely kind and professional. Sugar was also very helpful, and we are truly grateful to her.
We had a lot of luggage and it did not fit into our suitcase, so we asked a male staff member to bring us a box. He not only brought the box but also kindly provided tape as well. His thoughtfulness and willingness to help really impressed us.
Overall, the staff’s sincere support and warm attitude made our first day at the hotel very comfortable and memorable. Thank you very much!
OOngenaI spent a week at the hotel with my family and friends on the 8th and 14th floors. The 8th floor is furnished more modernly. I really liked the pool. While other hotels charge a fee for the pool, this one is free. The children were very happy and didn't want to leave. The breakfast was delicious and varied. Thank you for the souvenir and gift, it was very nice. I will definitely come back.
KK.SheltonThis place is an excellent option for families. The double room with one queen and two singles was perfect for the family. We were in town for a Willy Wonka and the Chocolate Factory, and the walk to the theatre was very nice with many little cafes and restaurants along the way. The location is perfect; the room was clean and spacious. Overall, it was a great weekend.
NNhiPhiDaLuExecutive Club is (probably permanently) closed, so no big benefit of the executive floor room. Hot pool steam room and sauna were also closed. Breakfast was medium quality and choice. All in all overpriced and a little bit run down.