Xincheng Hotel

Our family—two adults and one child—chose this hotel while transiting through Hohhot, deceived by the pictures online. Upon arrival by taxi, the entrance was so confusing that even the driver had to ask the staff for directions. But, surprise! The staff didn’t speak a word of English. We had to drag our luggage quite a distance until a kind Inner Mongolian guy helped us. Yet, no one even attempted to assist with our bags—so much for hospitality. TRIP.COM advertised a "limited-time discount," but judging by the experience, the original price must have been an absolute joke. At check-in, a young man with glasses at reception greeted us—not with warmth, but with a cold, arrogant demeanor. He took my passport and refused to return it on the spot, insisting he’d bring it later. Sure enough, when it was finally returned, the outer cover was torn. Did anyone apologize? Of course not. The room? Let’s just say it wasn’t exactly impressive. It had an old, formal look, with a wardrobe fit for business attire, but overall, it felt outdated and dusty. The curtains hadn’t been washed, making the air inside unbearably dry and uncomfortable. On the bright side, the amenities were well thought out for light travelers—comb, razor, foam, toothbrush, and so on. At least they got that right. Sleeping conditions? Not the worst. The mattress, pillow, and blanket didn’t feel awful, but let’s talk about the real issue—smoking. Instead of fresh air at night, cigarette smoke poured in through the window, turning the room into an ashtray. Perfect for a family with a child, right? Now, onto breakfast—this was the one redeeming part of the experience. The staff at the entrance still couldn’t be bothered to smile, but at least the breakfast service was well-organized. The chefs, wearing proper hats, looked professional and responsible. The serving staff actually introduced the food, and the head chef moved around, personally checking the food quality and adjusting portions. The coffee was surprisingly good, and I liked being able to customize my soup. I had tomato soup with tripe and intestines—delicious! Finally, check-out. A different receptionist and the manager actually asked about my stay. I attempted to explain, but judging by their reaction, I highly doubt they understood me.

Good service and good location

It was a nice place to stay. The staff there were rather nice. The breakfast was good too.

This hotel was not so clean., never vacuum the carpet and after clean they dont put the soup and toothbrush ect… even water

Thank U

非常不錯的酒店😀24年住過一次，這次回程特地選擇了這家酒店休息一下😀酒店的衞生清潔到位，尤其是客服清潔服務，細緻之中見到酒店的管理培訓水平一流😀衞生間浴簾的整理非常棒👍酒店設備設施完善 服務中規中矩熱情周到😀尤其餐廳菜品很不錯😀至於的環境，這回趕上了飯店園區在施工😀比較亂😀不過可以理解😀本想多住兩天，下回吧😀再到呼市，依然會選擇這家酒店😀最後一張圖片是2024年7月在餐廳吃飯拍的😀

房間很乾凈，隔音效果很好，早餐十分豐盛，羊肉燒麥特別正宗，羊雜湯味道鮮美，十分推薦，還有服務團隊的真誠與專業更讓人動容。從客房阿姨每日悄悄補充的温牛奶，再到幫忙規劃的旅遊線路，每一個細節都透着“家”的温暖。離店時，前台還贈送了伴手禮，這份心意，讓旅途的疲憊瞬間消散。 新城賓館不僅是一處休憩之所，更是一座流動的文化博物館。它用建築講述歷史，用美食傳遞風情，用服務詮釋熱情，讓每一位賓客都能在繁華中感受呼和浩特的遼闊與温柔。 下次還會再來的，十分推薦！

衞生：雖然是老牌國貨酒店，但衞生維護的一直很好。房間內配備的各種小心意十足，進門就發現了夜床服務還有牛奶🥛，好感度拉滿。 服務：服務特別温和親切，是真的讓住客感受到賓至如歸。中間保安人員需要挪車，也非常客氣禮貌，完全不會讓人覺得不舒服。 對這家酒店真的覺得超出預期，下次來呼市，還住在這兒！

環境：住的是七號樓的雙床標間，房間空間很大。賓館整體是園林風格，窗外都是樹蔭，還可以看到飛機經過✈️。 服務：客房部態度和服務都很好，離店還送了兩個蒙古包掛件。 交通：酒店門口就有公交車，去大召寺、觀音寺等景點都很方便。呼市打車也很方便。