Very old 5 star Hotel that the room amenities is only 3 stars.
Staff were great and friendly
Room amenities worst than 3 star hotel, very old towels, cheap body and hair shampoo. Recommend to bring your own.
Room sound proof is so bad that you can hear every single words from next door. Totally can't get good sleep due to next door talking non stops, imagine they do some exercise...
Breakfast space is too small to cater full house.
Food selection was mid
Gym was the highlight, world class gym. But lack of air conditioning.
Everything was good except one, no one replied or responded to my request and I am asking for a simple decoration for my wife's birthday. No one read and responded. Do they know how to read requests from the customer through third party booking? I am quite disappointed. Anyway, thanks.