Staff are friendly and helpful. Rooms are clean and spacious. Variety of food for brekfast. Location is quite central - Less than 10 mins walk to Delipark Mall and Tjong A Fie Mansion. Theres a bus station nearby too but we use grab most of the time. Pls note that pavements in Indonesia are generally not being maintained - so watch out for holes, metal rods, uneven surface etc. Highly recommended.
The jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.