We took two rooms with connected doors for me, my wife and two children.
One of the rooms has a problem with the AC - the balcony doors need to be in some very specific point to make the AC operate. The maintenance personal couldn't solve it. Second thing we had a problem with one of the toilet that couldn't flush the water so we paid for two rooms with two toilets and one toilet didn't operate.
We didn't want to move or wait for other rooms so we were trying not to make a big deal about it but we paid a lot of money and didn't get the facilities we expected from 5 stars hotel.
The bed we got was basically two separate beds.
The service at the pool bar was rude and not welcome when we asked for glass with ice.
The lobby is nice and the hotel look fancy inside.
It was a very nice stay. The breakfast was one of the best I’ve ever had. The atmosphere is very nice. You get your room cleaned up more than once a day. The staff were very helpful and friendly.
During check out, they automatically add on 1 euro to stay, some charity program they claimed that will help poor starving kids.
Is not about the $, but I hate it when people feel entitled that we should we donating this $ with the hotel taking all the credits.
Is not a big amount as our normal restaurants meals in Cyprus, we typically tip 5-10 euros.
But the fact that they add this amount into your bill before u agreeing to it, pissed me off
Bad service, lousy quality and service attitude for a 5 star hotel
Should have just top up 100-150usd to stay in four seasons
Hotel Reception attitude is the worst!
I
The resort is built for you to relax and enjoy.
There is a big variety of pools and places to hang out, and basically you don't need to get out of the hotel too much.
Service is great.
ผผู้เข้าพักWe took two rooms with connected doors for me, my wife and two children.
One of the rooms has a problem with the AC - the balcony doors need to be in some very specific point to make the AC operate. The maintenance personal couldn't solve it. Second thing we had a problem with one of the toilet that couldn't flush the water so we paid for two rooms with two toilets and one toilet didn't operate.
We didn't want to move or wait for other rooms so we were trying not to make a big deal about it but we paid a lot of money and didn't get the facilities we expected from 5 stars hotel.
The bed we got was basically two separate beds.
The service at the pool bar was rude and not welcome when we asked for glass with ice.
The lobby is nice and the hotel look fancy inside.
ผผู้เข้าพักThe resort is built for you to relax and enjoy.
There is a big variety of pools and places to hang out, and basically you don't need to get out of the hotel too much.
Service is great.
GGCxDuring check out, they automatically add on 1 euro to stay, some charity program they claimed that will help poor starving kids.
Is not about the $, but I hate it when people feel entitled that we should we donating this $ with the hotel taking all the credits.
Is not a big amount as our normal restaurants meals in Cyprus, we typically tip 5-10 euros.
But the fact that they add this amount into your bill before u agreeing to it, pissed me off
Bad service, lousy quality and service attitude for a 5 star hotel
Should have just top up 100-150usd to stay in four seasons
Hotel Reception attitude is the worst!
I
ผผู้เข้าพักIt was a very nice stay. The breakfast was one of the best I’ve ever had. The atmosphere is very nice. You get your room cleaned up more than once a day. The staff were very helpful and friendly.