Was VERY impressed with this motel! It was clean, had friendly and helpful staff, all the basic imminities, comfortable bed, conveniently located to malls, shopping , and the hospital ,and a delicious breakfast to boot! Would definitely stay here again!
The front desk worker was very friendly and even wished me a happy birthday! Very kind, even thought there was renovations happening in the breakfast area, it was still clean and quiet.
DDebra HThe front entry of hotel was nice- wow large seating area with tables and chairs and looked like a bar set up- not sure what they use that for.
Staff at check in lovely!
Large room, lots of place for luggage. Large bathroom. Ice maker in fridge. Nice couch which was also a hide a bed!
Carpet was light brown colour which shows every stain. Could I suggest a medium/ dark brown if you are thinking of replacing. I always take my shoes off at the door but guess things happen and the carpet gets dirty. Poor cleaning staff. I am sure the carpet was clean, like the room just stained. Oh well.
Staff were very nice . And apologized for the few items on the grab and go.
Web site said free breakfast for 4; but…. Grab and go breakfast but not much - granola bar, few small muffins, coffee, tea, hot chocolate. Some packs of instant oatmeal but guess you would have to use a coffee cup? No milk but coffee creamer.
The room was great and I would likely stay there again. For all hotels on your site it would be nice to know how to know or give a better indication of breakfast availability - the minimum that would constitute a minimum breakfast items provided or if not then no breakfast provided .
Thank you so much. 🙏
ผผู้เข้าพักWe ended up booking this place, but due to some car troubles we arrived late. I had called previously knowing that I would be late on arrival and making sure my reservation that I prepaid for would still be available. I was told by the receptionist that the room would be available upon my late arrival. When we arrived there was no one at the front desk to check us in and an attendant who helps maintain the property showed up. Apparently, the reservation was cancelled which made me upset. They had to call around and ask to instruct the attendant how to find my previous reservation and get me checked into a room, which took a while. The room was fine. It was nice they had a complimentary destination charger which you needed a code for in order to use.
ผผู้เข้าพักThis hotel was fantastic from the moment I walked in the door. They were able to get me a room on the bottom floor away from the elevator & near a side door for my dogs. This hotel had fresh coffee all day, a little store to shop in & our room was sparkling clean without a speck of dust (ours was Courtesey of Yvonne). The Hotel was very very quiet, staff were very friendly, kind and helpful when we had to unexpectedly book for a second night due to bad weather. I can't even begin to express how thankful we are that we were able to stay in the same room. Thank you Yvonne from room 115 12/27 & 12/28
JJanet MaryRoom was clean and the bed was comfortable. The room next to us had a very inconsiderate person in it. He had his tv on quite loud. It was hard to hear our TV. This continued throughout the entire night. I finally called the front desk at 1:00 am to ask if they could do anything about it. She said all she could do was to try and call the room. This obviously didn't work as the sound was on alll through the night and was still on when we left at 8:00 am. I talked to the front desk and all she said was that she was very sorry about it. Very frustrating!
ผผู้เข้าพักAnna the manager was very pleasant and kind. Cleanliness was not great. Behind our toilet looked like had never been cleaned. You can tell they just add towels to shelves without ever wiping down. We pulled back the bed when we arrived to see if the sheets were cleaned and there was a wad of tangled hair at the foot of the bed within the covers.
ผผู้เข้าพักI love the americinn hotels. This was our first time at this location. Our king studio suite was the perfect amount of space for our family of 4. Only downfall was the fact that the little kid portion of the pool was slightly deeper than expected. Not a bad thing for our older child (4), just not ideal for younger or short children.
ผผู้เข้าพักAndy in the front desk was such a sweet person. He made sure we had everything we needed. He most definitely needs a raise. Literally the best experience I've had with Front Desk service at any hotel. I would def recommend. Thank you so much Andy! You deserve everything in this world and more. God bless you!