ผผู้เข้าพักMixed review, but overall too pricy hostel for the quality of the service. Having a good location and a cute decoration isn’t enough. Pros and cons below :
Pros :
- Amazing location in the heart of the Medina ideally located
- Cute hostel with beautiful tiles
- Kind and helpful staff
Cons :
- The room we booked in advance was not available when we arrived. Instead of a double bed room, we were put in a bunk beds room with no explication or apologies. No solution, accommodations or compensation were offered to us afterwards. Very poor service from the hotel on that side and I saw online afterwards it’s not the first time they’re doing that
- Noisy hostel with no soundproof rooms at all. All the rooms are close to each other and open to the dining area with the breakfast starting at 7:30am and people coming back very late at night. Earplugs very much needed
- Average breakfast, the quality of the products is poor knowing what is available in the area. Be careful with water as some plastic bottles for breakfast are filled with tap water
- Be aware you’ll have to walk at least 5min in little paved streets after taking off your taxi and finding a taxi to leave the area won’t be always very easy
ผผู้เข้าพักBest point is the friendly reception manager always available to help. Location is good, near train station and avenue Bourguiba. Medina main gate is 15/20 minutes walk. However at night the area is not that nice as there is nothing to do, badly-rated restaurants, and quite dark.
The bad part is that the hotel is very noisy as the doors and walls are very thin so I could hear everything from the corridor and other rooms. The elevator makes a very loud bell noise every time it opens and it is so annoying. The cleaning staff woke me up at 8:30am to ask me when they can clean the room. ATTENTION: loud mosque nearby will wake you up at 4am every night with call to prayer. Breakfast not that good.
AAmel 31I had a wonderful stay at this hotel. The overall atmosphere is incredibly comfortable and relaxing. The rooms are beautifully designed and spotlessly clean, with walls decorated in a very tasteful and stylish way. The staff are exceptionally friendly, professional, and always ready to help. The highlight of my stay was definitely the breakfast — fresh, delicious, and with plenty of great options. Highly recommended!
Mmohamed sallakDecent hotel, clean and located in a safe neighborhood.
I would just suggest maybe adding some fruits to the breakfast, fruit slices would be fine.
GGiuseppeHo soggiornato in questo albergo per qualche giorno e l’esperienza è stata stupenda. La camera era spaziosa, pulita e molto silenziosa, perfetta per rilassarsi dopo una giornata intensa. Il personale è stato sempre cordiale, gentile e disponibile, pronto a soddisfare ogni richiesta con il sorriso. La colazione abbondante e varia, con prodotti freschi e di qualità. Anche la posizione è ottima: ben collegata e comoda per visitare la città e a soli sette minuti di taxi dall'aeroporto. Assolutamente consigliato, tornerò sicuramente!