โรงแรม 2 ดาว ในดอร์เซต สหราชอาณาจักร

Check in在下午6點就結束了，酒店發的郵件沒有注意看，結果到酒店門口鐵將軍把門。沒辦法，衹能硬着頭皮敲門，好在店主一直在等候，開門那一刻我懸着的心放下了。店主是一位英國紳士，他非常熱情，幫我們把行李提到樓上，還給我們介紹晚飯地點以及便宜的泊車地點。特別要提一下的是，酒店早餐非常好，店主都親力親為照顧客人，我們非常滿意。我自我感覺店主對中國客人尤其熱情（實際他對所有客人都很好），原因是他有一位北京太太。雖然這次因為她回北京而沒有機會見到面，但是一通越洋電話就把我們的感情拉近了。真心希望所有在海外打拚的同胞事業蒸蒸日上，我們有機會一定再頂你們。

Had such a lovely stay! Room was clean and service was excellent. Was lucky enough to eat at the pub as well and the food was incredible. Would definitely recommend to anyone planning to pass through Shaftesbury.

Hotel was a really good Location, Welcomed by friendly and helpful staff at the desk. The lift was not working which didn’t affect us as we are able bodied. However there were other people who could have done with the lift working, We didn’t have the continental breakfast but it did look good. We just prefer cooked breakfasts. Bedroom was a nice space and bathroom/ shower was clean.

I book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons. Pro's The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable. The con's One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places. The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively. Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin. The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom. The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us. The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted. Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.