Arrived late at night, check-in was quick and easy, the room was clean, and got everything we needed. Kids love the swimming pool. Breakfast was good, staffs are very nice and helpful. A/C was loud, but our kids were able to sleep through it, so it was not a big issue. Overall, a friendly, simple accommodation , we were happy with our stay.
I booked this hotel with trips.com, when I tried to check in they said there’s no reservation for me even though I showed them the confirmation number, they said trips.com didn’t send the confirmation to them, and I need to contact them myself. I asked them to borrow the phone so I can call because my phone is prepaid, and they said their phone doesn’t work to call outside, believe it or not, and they couldn’t help at all, so I contacted trips.com through live chat, the rep was so helpful, she contacted the hotel directly and was able to sort out the issue, then the guy from the hotel said he gone above and beyond to help me and he’s not supposed to. I found that’s funny because he didn’t help me at all from the beginning until trips contacted them. So I told him I was not satisfied with how he handled the problem initially, then he apologized, but not sincere you can tell by his tone of voice.
In terms of the hotel, it only has 2 floors, the 1st floor is kind of in the basement, the carpet is very old, but the room is clean. The heater wasn’t turned on, the room was cold when we arrived. The heating system and the washroom fan were very loud, so we have to turn off the heat in order for us to be able to sleep.
Gutes Preis Leistungsverhältnis, Lage nach Ishawa und Toronto gut, Frühstück ok (leider immer nur hartgekochte Eier, um 9.45 schon kein Brot mehr, kein Decaf Kafee)
The guy named Terry from the reception was nice, helpful and accommodating. We like the free breakfast. Wifi is strong and AC. The room and washroom were all clean. No bad smell even the bed. The kind housekeeping always clean the room , towels and beddings. I will definitely come back. They didn't charge me for the parking.I had good night sleeps and they gave me the chance to choose a room. Because I have senior citizens with me, the first floor that they gave me was very accessible to us.
ผผู้เข้าพักIn our opinion, the Country Inn & Suites by Radisson in Belleville, Ontario should be the benchmark for all such hotels. My husband and I have been traveling from Indiana to Quebec for some years, and this hotel provided our best experience _ever_ for our overnight stay on our trip, going up or coming back. The desk clerk, a very helpful young woman named Raymon M., was exceedingly kind and personable as well as professional. We called when we found ourselves downtown with no hotel in sight, and Ray quickly diagnosed the problem and gave us the solution (we'd left out part of the address in the GPS), then watched for us to arrive, and made us feel welcome when we did. The room rate was quite reasonable, and they were able to give us a ground floor room, as requested. The hotel was very clean and clearly well cared for, in our room as well as in the public areas. The breakfast options were fresh and ample, including fresh fruit as well as cereal (for me), a waffle iron (which my husband loved) and sausages that looked (and apparently tasted) like good quality sausages. We also enjoyed the fact that the hotel wasn't just one of a cluster of such hotels near the 401, and that there were ample resources nearby for food, though we arrived in the late evening. Country Inn & Suites by Radisson in Belleville has become our go-to for our future driving trips up to Quebec. In fact, I wish I could clone it and set the clones down wherever we need to stop overnight! It is SO good. ~ Rebecca & James Longster (Stay: Dec 20-21, 2024)
ผผู้เข้าพักOverall, this was a nice little place to stay. You can tell it's an older facility, but seems to be fairly well maintained. Pretty clean overall, though the floors were a bit sticky. The setup of our rooms was nice as well. I'd probably stay again if I were ever in the area.
AAlicia York-BirdThis is a bog-standard, average, meh kind of hotel. It's been renovated in the last few years, but already the cracks are beginning to show.
The rooms are small but clean, and the sheets were clean and white; no shade to the likely heavily overworked cleaning staff!
However, there was obviously a very tight budget, and some of the ”little touches” that make an average hotel into a great one are missing, such as shower curtain rods that are pulling out of the wall (photo#3), areas where water damage hasn't been addressed, and rusty metal in areas.
The free breakfast is fairly basic, but the area was clean and other than the breakfast attendant not clearing off tables efficiently (probably also overworked), it was ok enough. Second day we just went out for breakfast.
The fitness centre was miniscule in comparison to the pool, with three machines and some medicine balls, plus one gym mat (by the way the pool is not listed as a hotel amenity, please fix this in trip.com!) But it was clean, and while there was some water damage in the ceiling (see photo #1), the room seemed fine otherwise. Lots of rust on the ceiling girders in the pool area (photo#2).
Overall, if you can afford better than here, I'd recommend going elsewhere. But if you're on a tight budget, and you don't mind the ”motel” vibe, it's good enough.
Will not be booking here again.
ผผู้เข้าพักI booked this hotel with trips.com, when I tried to check in they said there’s no reservation for me even though I showed them the confirmation number, they said trips.com didn’t send the confirmation to them, and I need to contact them myself. I asked them to borrow the phone so I can call because my phone is prepaid, and they said their phone doesn’t work to call outside, believe it or not, and they couldn’t help at all, so I contacted trips.com through live chat, the rep was so helpful, she contacted the hotel directly and was able to sort out the issue, then the guy from the hotel said he gone above and beyond to help me and he’s not supposed to. I found that’s funny because he didn’t help me at all from the beginning until trips contacted them. So I told him I was not satisfied with how he handled the problem initially, then he apologized, but not sincere you can tell by his tone of voice.
In terms of the hotel, it only has 2 floors, the 1st floor is kind of in the basement, the carpet is very old, but the room is clean. The heater wasn’t turned on, the room was cold when we arrived. The heating system and the washroom fan were very loud, so we have to turn off the heat in order for us to be able to sleep.