The staff are all very helpful, friendly and cheerful. The lobby area is well staffed with plenty of seating whilst you wait for taxi or trike.
The gym is small, the pool is small, the restaurant and bar area are a good size serving nice food. Sadly the breakfast was a little disappointing if you arrive to eat later than 0930. ..You can get some breakfast cooked to order.
The room was large with some good extras. Iron, ironing board, safe, slippers and gown. Tea coffee and water, kitchen area with fridge and hotplate.
Bathroom good size with complementary toiletries. Shower had good supply hot water.
I would stay here again..
We had a wonderful and memorable stay at Hilton Clark! The customer service and attentiveness to our needs are unmatched.
Our stay was made extra special because of the ff staff:
1) Lucky - very considerate during our check in
2) Loisa - immediately took action when we reported a concern in our room
3) Parcon - very friendly and approachable
4) Roderic - very attentive to details! he surprised us with a birthday cake by the pool. The birthday girl was so touched. It really made her day extra special.
Indeed, a service we won’t forget. Big thanks, guys!!
Further, the breakfast buffet is superb! So many great and diverse choices. Our indoor dining order also arrived earlier than expected.
The amenities are all clean. We enjoyed our time in the pool! Even the life guard on duty is very friendly.
Will definitely visit again ❤️
I booked a last-minute business trip to Clark and stayed here for one night. While my room wasn’t ready upon arrival, the staff handled the situation with professionalism and kindness. They offered me a lower-category room and, though the price difference couldn’t be refunded (due to my indirect booking), they generously credited it for dining—a thoughtful touch!
The next day, I had a full day out on meetings, I needed a late check-out to freshen up before my flight, and the team accommodated me without hesitation. The room itself was spacious, well-equipped (complimentary waters, coffee, toiletries, iron, and safe), and the bed was incredibly comfortable.
What truly stood out was the staff’s warmth and attentiveness—always eager to help. This level of service, combined with the good amenities, makes this hotel a top choice for business travelers. I’ll absolutely return on my next visit!
Stayed in October, family of 7. Club room and Regular twin rooms.
😊 Beautifully built with quality , inside and out. Much better looking than same establishments in the area. Decent crowd. More pricey though 😅
😞 Upon parking in basement, need to go up to GF , outside of building, and re-enter thru main entrance . Inconvenient if you have luggage , kids, seniors. No direct entry thru indoor elevators from parking area. Free parking (as guests).
😊Very accomodating reception, courteous service, attentive and friendly in all areas- club, pool, spa, concierge, etc.
😅 Waiting area across the reception ( lobby?) was full of people (waiting for or loitering ?)
😊 The club and its small meal perks ( breakfast, tea time, cocktails) are worth it, if you are a small and frequent eater. Cocktails became my dinner since they had roast beef and pasta, plus other side dishes and lots of free drinks.
😅Their pasta needed some improvement . Roast beef was tough.
😊 Club floor was same as room floor- super convenient. Just went down to 5th floor for pool.
😅cooking smells along hallway of club floor
😊Club guest room was super nice and spacious. Had a walk in closet, 3 way bathroom, smart toilet, good shower, tub with a view, double lavatory, big vanity. Had space for a 3rd bed. Coffee, soda, Perrier and Evian. Coffee table with fruits and sweets . Remote control blinds and curtains. USB plugs at bedside. Window view of the pool and hills. Could have stayed in the room all day .
😊Markt (regular) breakfast had more choices than Club breakfast. But Markt had lots of guests.
😊They were opening some commercial mid priced restaurants inside the hotel- still ongoing construction.
😊 Regular twin rooms were spacious too. Clean and looked new.
😊 Not a ****** goer. ****** was nice bc it did not smell of cigarettes, was not too loud, not crowded. Served free flowing coffee, water 24/7.
😊 Pool was nice , had several depths, lounge chair submerged partially in the water, cabanas , lovely view from the infinity edge.
😅 Pool was very busy from 8am to 11am- kids and families. Kids don’t stay in the kid’s pool bc they play in adult pool with parents . Gets noisy and crowded inside the pool 😔
😊 Tip: If you want some quiet time in the pool area, best to go fueing lunchtime when the families are having their lunch.
😊 Life vests available at the pool. Lifeguards were attentive. Pool bar/ food available too, with a few tables and seats right beside pool.
😊 Tip: Take the rooms facing pool but from far side , the view of hills are very nice during sunset.
😅 Not much to do in Clark area- swim/ chillax, eat (nice restaurants everywhere), ******. Clark speedway- for events. Clark international airport- for travel.
Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
Our staycation in the resort wasn't what we expected given that it is a high-end resort with pricey room rates. It was Christmas Season but the property lacked Christmas programs or activities to entertain guests and make the stay more festive. Food service is slow and it takes time to bring food orders to the guests' table. Also food orders are a bit pricey but taste and presentation are just average. The resort is not also friendly to senior citizens/PWDs as it has a lot of staircases.
On the other hand, I'd like to commend the excellent service, friendliness and attentiveness of staff from housekeeping to reception desk and concierge/security.
ผผู้เข้าพักStayed in October, family of 7. Club room and Regular twin rooms.
😊 Beautifully built with quality , inside and out. Much better looking than same establishments in the area. Decent crowd. More pricey though 😅
😞 Upon parking in basement, need to go up to GF , outside of building, and re-enter thru main entrance . Inconvenient if you have luggage , kids, seniors. No direct entry thru indoor elevators from parking area. Free parking (as guests).
😊Very accomodating reception, courteous service, attentive and friendly in all areas- club, pool, spa, concierge, etc.
😅 Waiting area across the reception ( lobby?) was full of people (waiting for or loitering ?)
😊 The club and its small meal perks ( breakfast, tea time, cocktails) are worth it, if you are a small and frequent eater. Cocktails became my dinner since they had roast beef and pasta, plus other side dishes and lots of free drinks.
😅Their pasta needed some improvement . Roast beef was tough.
😊 Club floor was same as room floor- super convenient. Just went down to 5th floor for pool.
😅cooking smells along hallway of club floor
😊Club guest room was super nice and spacious. Had a walk in closet, 3 way bathroom, smart toilet, good shower, tub with a view, double lavatory, big vanity. Had space for a 3rd bed. Coffee, soda, Perrier and Evian. Coffee table with fruits and sweets . Remote control blinds and curtains. USB plugs at bedside. Window view of the pool and hills. Could have stayed in the room all day .
😊Markt (regular) breakfast had more choices than Club breakfast. But Markt had lots of guests.
😊They were opening some commercial mid priced restaurants inside the hotel- still ongoing construction.
😊 Regular twin rooms were spacious too. Clean and looked new.
😊 Not a ****** goer. ****** was nice bc it did not smell of cigarettes, was not too loud, not crowded. Served free flowing coffee, water 24/7.
😊 Pool was nice , had several depths, lounge chair submerged partially in the water, cabanas , lovely view from the infinity edge.
😅 Pool was very busy from 8am to 11am- kids and families. Kids don’t stay in the kid’s pool bc they play in adult pool with parents . Gets noisy and crowded inside the pool 😔
😊 Tip: If you want some quiet time in the pool area, best to go fueing lunchtime when the families are having their lunch.
😊 Life vests available at the pool. Lifeguards were attentive. Pool bar/ food available too, with a few tables and seats right beside pool.
😊 Tip: Take the rooms facing pool but from far side , the view of hills are very nice during sunset.
😅 Not much to do in Clark area- swim/ chillax, eat (nice restaurants everywhere), ******. Clark speedway- for events. Clark international airport- for travel.
ผผู้เข้าพักThe staff are all very helpful, friendly and cheerful. The lobby area is well staffed with plenty of seating whilst you wait for taxi or trike.
The gym is small, the pool is small, the restaurant and bar area are a good size serving nice food. Sadly the breakfast was a little disappointing if you arrive to eat later than 0930. ..You can get some breakfast cooked to order.
The room was large with some good extras. Iron, ironing board, safe, slippers and gown. Tea coffee and water, kitchen area with fridge and hotplate.
Bathroom good size with complementary toiletries. Shower had good supply hot water.
I would stay here again..
AA.P.LWe had a wonderful and memorable stay at Hilton Clark! The customer service and attentiveness to our needs are unmatched.
Our stay was made extra special because of the ff staff:
1) Lucky - very considerate during our check in
2) Loisa - immediately took action when we reported a concern in our room
3) Parcon - very friendly and approachable
4) Roderic - very attentive to details! he surprised us with a birthday cake by the pool. The birthday girl was so touched. It really made her day extra special.
Indeed, a service we won’t forget. Big thanks, guys!!
Further, the breakfast buffet is superb! So many great and diverse choices. Our indoor dining order also arrived earlier than expected.
The amenities are all clean. We enjoyed our time in the pool! Even the life guard on duty is very friendly.
Will definitely visit again ❤️
AAngelica CastadaPros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
MMaria. GI booked a last-minute business trip to Clark and stayed here for one night. While my room wasn’t ready upon arrival, the staff handled the situation with professionalism and kindness. They offered me a lower-category room and, though the price difference couldn’t be refunded (due to my indirect booking), they generously credited it for dining—a thoughtful touch!
The next day, I had a full day out on meetings, I needed a late check-out to freshen up before my flight, and the team accommodated me without hesitation. The room itself was spacious, well-equipped (complimentary waters, coffee, toiletries, iron, and safe), and the bed was incredibly comfortable.
What truly stood out was the staff’s warmth and attentiveness—always eager to help. This level of service, combined with the good amenities, makes this hotel a top choice for business travelers. I’ll absolutely return on my next visit!
ผผู้เข้าพักOur stay at the Archduchess Villa in Rancho Bernardo, Bataan, was nothing short of amazing. The villa was spacious, beautifully designed, and equipped with modern amenities, including an Alexa-operated system that made everything incredibly convenient. The highlight was definitely the private jacuzzi, offering the perfect place to relax and unwind while enjoying the serene surroundings. The peaceful and secluded atmosphere of Rancho Bernardo made it an ideal escape, and the exceptional service from the staff added a personal touch to our experience. It was the perfect blend of luxury and tranquility, making it an unforgettable staycation. Definitely worth every penny!
ผผู้เข้าพักOur staycation in the resort wasn't what we expected given that it is a high-end resort with pricey room rates. It was Christmas Season but the property lacked Christmas programs or activities to entertain guests and make the stay more festive. Food service is slow and it takes time to bring food orders to the guests' table. Also food orders are a bit pricey but taste and presentation are just average. The resort is not also friendly to senior citizens/PWDs as it has a lot of staircases.
On the other hand, I'd like to commend the excellent service, friendliness and attentiveness of staff from housekeeping to reception desk and concierge/security.