ค้นหาโรงแรม 5 ดาว ในกังกุน

What made our stay special were the friendly staff and how hardworking they were! They always had a smile on and were very kind and helpful. Thanks for welcoming us, I recommend staying at this hotel!

สุดตระการตา! เราไม่อยากจากไป สิ่งเดียวที่ฉันจะพูด ฉันไม่ชอบวิธีที่พวกเขาพยายามขายแพ็คเกจทัวร์ให้คุณ พวกเขายืนกรานมากจนน่ารำคาญ

Bardzo dobry wybór! Swietną obsługa, usmiechnięci ludzie, którzy pomogą w absolutnie wszystkim. Restauracje tematyczne bardzo smaczne, bary dostępne w dobrych porach, pyszna kawa, ciastka i kanapki 24h! Hotel jest duży a jednocześnie nie ąz tak ogromny aby się zgubić. Pokoje sprzątane codziennie, dobrze wyposażona silownia. Wystarczająca ilość leżakow dla wszystkich nawet w szczycie sezonu (luty). Wschod slonca z restauracji podczas śniadania przecudny. Polecam z czystym sumieniem

Excellent location, cross street of a shopping mall. 10-15 min walk to a grocery store and the hotel has a convenient store on site, it offers nice bakeries for the breakfast if you dont want to spend $20+ for the hotel breakfast.

Perfectly located on the Cancun Hotel Zone *****, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible. The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit. Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.

พนักงานของโรงแรมเป็นกันเองมาก ห้องพักและสิ่งอํานวยความสะดวกของโรงแรมสะอาดมาก ริมสระว่ายน้ํา บาร์และอาหารว่างของโรงแรมก็อร่อย! คุณภาพไม่ค่อยดี (สั่งมัทฉะลาเต้ที่ล๊อบบี้แต่ไม่มีกลิ่นมัทฉะเลย) และสั่งได้ตลอดเลยไม่สน จองร้านสเต็กไว้สําหรับมื้อเย็นแต่สั่งสลัดกับซุปเยอะกว่าที่คิด เสียดายกินไม่ได้เลยเสียดายมาก ถ้าทานนิดนึงอาจจะต้องเช็คจํานวนล่วงหน้า แถมอาหารรูมเซอร์วิสก็เยอะด้วย อยากกินเพิ่ม หาดไม่ใช่โรงแรมหน้าคุณเลยสามารถนั่งรถรับส่งไปชายหาดส่วนตัวได้เลยทะเลอยู่ตรงหน้า! ไม่แนะนําสําหรับผู้ที่ต้องการทําเลนี้แต่เราชอบมาก ขอบคุณที่มีความสุขมากค่ะ

The hotel and service exceeded our expectations, truly enjoyed our stay, food variation and restaurants were of high quality. We would certainly recommend staying at Hilton.

This resort has met all my expectations and beyond. Room was nice and clean, and the all inclusive food in all the restaurants were good. Hasienda Sissal was a restaurant that stood out, the live music on Tue and Thu nights were worth experiencing. We went sea fishing one day and brought back some fresh fish with us to the hotel and to our surprise the kitchen cooked the fish for us as of the all inclusive package. So would I recommend this resort to anyone who hasn’t visited Cancun? It is a definitely a YES!

設施：常用的都有 衞生：打掃得還不夠仔細 環境：整體比較ok的 服務：墨西哥人辦事普遍比較死板 酒店位置本身處於7字中間 比較核心的看海區域 我們訂的海景房 看海效果還是非常好 海面也比較寬 晚餐 意大利餐廳 墨西哥餐廳 和la vista 需要預約 我們去得最多的是意大利餐廳 基本前菜的生醃牛肉會來x2 硬菜 蝦和牛排也會來兩份 （這家酒店的蝦 質量挺好的而且都是去殼去蝦線的）以往酒店沒這麼細 然後泳池 基本所有的泳池都可以看到加勒比海 就是太陽紫外線太強了 泳池裡多點遮陽物就好了 最後一個就是拍照出片了 需要一定運氣 必須有太陽 少雲 無海藻 具備這三點 就可以看到層色最美的加勒比海 坎昆藍 今天我們也準備離開酒店了 總體還是比較滿意的 坎昆之後再無海

We had an amazing stay at Altitude at Krystal Grand. From the moment we arrived, the staff was incredibly friendly, welcoming, and always willing to help with anything we needed. Our room was beautiful, very spacious, and extremely clean. The ocean-view balcony was one of our favorite features, we spent so much time relaxing there, enjoying the incredible views and peaceful atmosphere. The location of the resort is truly one of its biggest highlights. It sits on one of the best stretches of beach in Cancun, with crystal-blue water and calm waves that made the beach experience unforgettable. The beach service was also a huge plus and something we appreciated, especially compared to other Cancun resorts we have stayed at. The restaurant options were great, and we had no issues making reservations during our stay. Overall, the service, atmosphere, and beautiful surroundings made for a very relaxing and enjoyable vacation. There are a few areas where the resort could improve. The pools and many of the bars close a little too early, and extending those hours would make the experience even better. The buffet could also use more variety and improved dessert options. Adding something like a self-serve ice cream station would be a great addition and is something many other resorts offer. Aside from those small improvements, our experience was amazing. We truly enjoyed our stay and would absolutely return to Alttude at Krystal Grand for another Cancun vacation.