Excellent value for money. Rooms are clean, and have all the basic creature comforts without over-the-top and unnecessary extras. We had 4 rooms in total, and one of them had an issue with the shower head and drain, which happens and is normal wear and tear, but what was impressive was the hotel’s response time. Fixed in 10 minutes after a simple WhatsApp message. It’s a well-run hotel for a no fuss simple stay. ❤️
#location wise. It will be good to have a car
#new hotel, it is very clean. Overall, whole family members is satisfied with the stay
#water dispenser is provided, which is good for drinking water or cup noodles
#staffs are friendly
The hotel was absolutely wonderful, with a comfortable and pleasant atmosphere.
The staff were exceptionally warm, friendly, and always ready to help.
Their hospitality truly made the stay enjoyable and memorable.
Average stay here
Everything else okay except the cleanliness of the toilet & receptionist, ”the staff could be more welcoming”
As for the toilet , the toilet was pleasant upon arrival and smelled very fresh. However, after using it, a strong urine odor developed. The floor also became slippery and there a yellowish stains.. ew
One more thing the water provided has an unpleasent smell 😩
Other than that im satisfied with the location,easy to find food place and near shops,free private parking, amenities provided are fully equipped. With large tv and has many channel.
I hope the cleanliness will be improved
ผผู้เข้าพักOverall the situation of the resort is ok, but the room that i got is end to the area plus its quite small
Other than that, pls change the bed that already old because its painful to feel the spring of the mattress . and plus put something to hang the cloth.tq
LLShannonWe travelled in a group of 3 female friends. I have to say I booked this place due to its industrial themed rooms. It's definitely nostalgic and rustic but the cleanliness is still very much up to standard. We even had a balcony and managed to catch a glimpse of fireworks in a distance. In the morning, we caught the sunrise as well. It's beautiful.
The location is best! 👍🏼 it's just next to the famous Thean Chun Coffeeshop, where you get to eat shredded chicken noodles, popiah, asam laksa, Satay, char kway teow.
Will definitely recommend this place to others.
The only one thing is u will need a little patience when it comes to service. The staff left us standing aimlessly where she went up to the room.
ผผู้ใช้ไม่ระบุชื่อFirst stay at this new hotel in Ipoh and we are pleasantly surprised by the comfort. Location is walking distance to downtown for lots of great food and souvenir shopping. The bed in the room is great for a goodnight sleep. For hotel of this class we didn’t expect much amenities but surprised that most things are provided for comfort of guest. Even bathrobe!
The areas for improvement are:
1. Water leakage from the shower made the toilet floor constantly wet. Design default that I hope can be rectified.
2. Checkout reception was so strict with sop. Late check out. No. Umbrella. No. Everything is a no, don’t think they are properly trained in hospitality management. Management order over guest satisfaction is how they operate. No help with luggage with the guard standing to look on. Not very nice welcome.
3. Housekeeping didn’t clean the room. Had to call at 4pm for cleaning to be done. Reception accused us for putting on the no disturb sign. No apology just mere mention that they will contact housekeeping when we insisted that we switched “please clean room” sign since morning. We met the cleaner who was much nicer than the reception staff.
For a no frill stay, this hotel is nice and quiet but some may not like the fact that it’s beside funeral parlour.
CCHEWLocation was great and within 10 mins drive to all the popular eating shops and 15 mins to shopping area of Ipoh city centre. Free car park helps a lot and we enjoyed the rooftop swimming pool with nice aerial view of the mountains at the background. Host was responsive as they only had 3 mugs for our booking for 6 people. When we requested for more, it was brought to us quite promptly. Except for the kitchen and dining area which is a little cramped and a huge stain mark on the kitchen flooring area, it was perfect as the place was clean.