โรงแรม 4 ดาว ในลุยเซียนา สหรัฐอเมริกา

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

โรงแรมอยู่เหนือคาสิโน ไม่จำเป็นต้องบอกว่ามันวิเศษมาก แค่กิน ดื่ม และสนุกในคาสิโน แต่การสัญจรไปที่อื่นเป็นปัญหา คุณต้องขับรถไปเอง

The hotel is recently renovated, so everything is relatively new. Booked a corner suite which was more expensive then regular to have more space and better view. I guess many hotel chains have the policy of giving worth rooms to guests that book through third parties like Trip.com. They gave me room on the fourth floor, so instead of nice cityview as was on the picture I got an ugly one to the construction site and parking with homeless people wondering around. See picture attached, Besides the room was supposed to be bigger than the regular one and it formally was but the layout made it useless as there is just some weird corridor which makes part of the room. So do not overpay for corner suites, it is not worth that. Had issue with the stuff. The clock in the room was showing wrong time. Couldn’t fix it myself. Called the reception, they send a guy who after 20 min couldn’t do anything and just said sorry there nothing he could do. When insisted the issue to be reported to the management, the guy started calling someone telling the story with a rude language using all types of F words in presence of my 11 y.o.! Eventually the watch was fixed but the way they service clients is outrageous. Lastly I had 12 pm check out time for my reservation but the receptionist told me it is 11 am.

酒店地理位置還可以，靠近法國龐貝街，酒店早餐很一般， 非常簡單， 燈光比較暗， 設定也顯得比較陳舊， 出了酒店街邊餐廳還是值得推薦的，生蠔一定要試一試， 墨西哥菜也不錯，據美國人説新奧爾良是美國食物最好吃的地方， 走過美國好多地方，我的實際感受也是， 全生生蠔值得一試。

We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance. The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident. While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay. In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.

(ที่สอง) หลังจากออกจากโรงแรมด้านบน ทางโรงแรมหักเงิน US $ 83.05 บนบัตรเครดิตของฉัน และ 𣎴 ใบแจ้งหนี้และใบแจ้งหนี้ให้ฉัน (ถ้าเป็นค่าจอดรถหนึ่งวัน น่าจะมากกว่า 40 หยวน) ฉันโทรไปที่โรงแรมเพื่อสอบถาม มีแต่บันทึก ไม่มีการตอบกลับ ในช่วงชั่วโมงเร่งด่วนเวลา 15.00 น. แขกหลายสิบคนเข้าแถวเช็คอิน มีพนักงานต้อนรับเพียงสองคนที่แผนกต้อนรับ หนึ่งในนั้นรับเฉพาะสมาชิก แขกที่เหลือสามารถจ้องมองได้เท่านั้น โรงแรม 4 ดาวที่มีห้องพักมากกว่า 1,000 ห้อง ไม่ควร

ที่พักแม้ว่าจะร่วมสมัยและสะดวกสบายในการจองห้องพักถูกทําลายโดยโดรนเครื่องจักรอย่างต่อเนื่องจากพัดลมเพดานที่ผิดปกติ แผนกต้อนรับกล่าวว่าผู้อยู่อาศัยก่อนหน้านี้ได้ลงทะเบียนความไม่พอใจที่คล้ายกันและถามเกี่ยวกับข้อตกลงการดําเนินงานขององค์กรและการตัดสินใจของแขก พิจารณาจากตัวอย่างนี้เหตุผลที่อยู่เบื้องหลังการจัดสรรห้องนี้ยังคงสับสน หลังจากที่ฉันเหนื่อยจากการเดินทางข้ามทวีปสิบสี่ชั่วโมงฉันเห็นด้วยกับกระดาษเพื่อลดกลไกของกระดาษซึ่งเป็นมาตรการชั่วคราวเพื่อบรรเทาความชดเชย อย่างไรก็ตามการแก้ไขเชิงตัวเลขนี้เน้นความต้องการสําหรับการแทรกแซงทางกลที่เหมาะสมก่อนที่แขกจะประสบกับสถานการณ์ที่คล้ายกัน

Perfect location, walking distance to pretty much everything to do in downtown New Orleans. Room was very clean, bathroom was small but understandable. Staff was very friendly and nice even during an influx of check ins. They were still pleasant and nice. Staff and food at the restaurant were very nice and accommodating as well. Valet service was extra but worth it. No issues and staff were very nice. Beverage fridge in the room was stocked full with variety for purchase. Housekeeping staff were very friendly and the room was cleaned without having to ask for anything. Overall a great stay. This was my first time staying at this hotel despite being to NOLA way too many times to count. Will definitely add to my rotation of hotels for future stays.

Great service, excellent location. Close to the French Quarter and not far from the Garden District. Within walking distance, or public transport, to many attractions. Room was spacious and quiet.

Excellent hotel: clean with friendly staff. Beds very comfortable and staff willing to go out of the way for you eg book taxis and store luggage; open doors etc. wheelchair access is good. Stayed two nights in September 2025. Aircon was a relief from the hot New Orleans weather. Hotel was very quiet at night.