I had a pleasant stay at this hotel. It was easy to find after arriving at Guilin North railway station. Just a 5 minute walk, I found my mini room comfortable for the night. The staff were very friendly. There were a number of shops to eat at and it was easy to catch a DiDi to explore some of the city sights. I would come back to this hotel for the great deal and convenient location.
The hotel left a positive impression. The rooms were clean enough, cleaning was done every day.
The hotel also has a laundry where you can wash your clothes. The photos on the site really correspond and the cost of living is very pleasant!
The staff was very friendly and kind, they helped us many times!
ผผู้เข้าพักThe view from the ”Premium Double Room” is fake - the hotel admitted to adding the karst mountains during ”post-production”. Do not book the room if you want dual aspect views onto the famous karst mountains (one side of the room faces some mountains (good view), but the other side faces some buildings).
When we raised their falsification on the advertisement with the reception they admitted to faking the views, and we were able to negotiate electric bike rental as compensation.
However, overall the hotel is good. 20 minute walk into city centre, clean, friendly staff, and a decent view (even if not as advertised) from some rooms. Good for the price!
I wouldn't normally comment on this, but given the other issues we faced it seems that this hotel manager is as opportunistic as possible to exploit and sort change guests. When we arrived, we were given a downgraded room (i.e. facing a concrete wall). When we raised it was the downgraded one we asked for the room we had booked (double aspect windows with the view of the mountains). She was able to give us that room, but as I already explained the photograph of the room advertised contains fake imagery to deceive guests. I hope they change this in the future so that other guests are not deceived like us.
Regarding the compensation for staying in the hotel despite the false advertising, we had negotiated free electric bike rental for one and a half days, and a ¥20 discount to be collected at the end. (They only accepted after I threatened to write an honest review and complain to Trip.com). Unfortunately, on the last day they didn't let us use the e-bike because it was drizzling (only in the morning, it was a bright sunny day for the rest of the day), and then they refused to refund the ¥20 as agreed on the basis that we'd used the e-bikes for half a day (the previous afternoon).
(I have written evidence (via my translation app history) of all of this should the hotel respond and say that I'm not telling the truth).
I am sharing a REAL photo of the room so future guests are aware of the view. I recommend that the hotel improves the honesty of their advertising.
โรงแรมใน Downtown/Elephant Trunk Hill/Two Rivers And Four Lakes, กุ้ยหลิน
ราคาต่อคืนเริ่มต้น:PHP 725
8.1/10
Ii ShaneGood location not far from the centre and very helpful staff. They obliged me moving rooms, advised about changing money and ordering food and arranged for a taxi to take me to the border in the morning. Thanks to the day and night time reception staff for your help. Recommend
ผผู้เข้าพักA very cool and cozy hostel. It is located right by the river, and the rooftop offers a view of the river. The room was very clean and comfortable, with everything I needed. On the 4th floor, there is a washing machine, so if necessary, you can wash your clothes and dry them in the designated area on the roof. The girl I often saw at the reception speaks English very well, and I want to thank her for helping me with advice on activities in the village. I also have to praise the information stand on the first floor, as well as the big, detailed map of activities — it’s really great!
22morrowsworldRelatively cheap accommodation with window/balcony facing karst mountain, and just 100m from the Li River. Some nice Thai themed embellishments decorate the rooms. Bed is only a small 'double' and has one useable powerpoint near bed right side + light controls. Aircon works well (only small room so to be expected). Overall, OK for 100 RMB per night, but does have a few issues.
Booked the 'special promotion' room. Trip.com indicates a room size of 12m square metres, which is incorrect. I measured it at 9.5 square, including the bathroom. If including the small balcony (2.5 sq m), the total room area is 12m best case. Only large enough for single occupancy, with small amount of luggage. Two people would need to climb over eachother to move around. No where near enough space for two - luggage would need to be kept outside on the balcony!
Hot water works but is not properly calibrated. Either boiling hot or freezing cold. Extremely difficult to find the right temperature to shower with any comfort. I put full hot, and waited. Water got super hot after 40 seconds. Adjusted to reduce by setting at middle between hot/cold, but water temperature remained super hot. Then pushed to full cold. Water temperature transitioned to cold 29 seconds later. Then put back to middle position but water remained dead cold. Tested this both ways for at least 4 minutes each and remained either scolding hot or freezing cold!!
Hotel provides signs to indicate desire to 'please clean room' and I hang this on outer door handle for two days, but to no avail So can only assume the owners don't provide this service. This establishment is only rated as a 2 star hotel, and given the low price point, you really can't complain - on the condition that the tariff is low. Acceptable for 100 -120 RMB per night. Unacceptable for much more than this though.
GGan Yung ChyanI arrived in Guilin from Kunming late after 12 am and there is no tourist information counter staff at the airport to tell me where to wait for the hotel's airport transfer driver. Fortunately an airline check-in counter officer helped me call the hotel to find out where to wait for the driver. Please note wait for the driver next to the police kiosk after leaving Gate 6 of the domestic arrival terminal and crossing the lane. It took me 15 minutes to identify the driver because the driver did not show the placard showing the hotel name Shanshuiyunshang Hotel. The driver was impatiently waiting for a foreign tourist. So I identified myself as a Singaporean looking for the transfer driver of the hotel. He replied that I can follow him, who did not declare the hotel's name. Thank God he brought a group of tourists and me to Shanshuiyunshang Hotel to check-in. I also thank God that the driver escorts me to the Airport Flower Field, which is 569 metres away from the hotel, for plane-spotting, and I walk back to the hotel within 10 minutes to check-out of the hotel for my outgoing trip from Guilin after completing my plane-spotting mission. Other than the hotel airport transfer driver, there is the odour of smoke in the room but I have to bear with it until I leave and I cannot access the hotel wifi by scanning the QR code. The hotel restaurant is very small but dragonfruit is served and the breakfast amount is sufficient to fill my hunger. Shanshuiyunshang Hotel is one of several hotels along the road of Liangjiang Town that has accommodation for tourists but this hotel is the only one in Liangjiang Town to be listed on Trip.com. I will stay here again for the purpose of plane-spotting in Liangjiang Town, the famous airport town of Guangxi.