ผผู้เข้าพักThe view from the ”Premium Double Room” is fake - the hotel admitted to adding the karst mountains during ”post-production”. Do not book the room if you want dual aspect views onto the famous karst mountains (one side of the room faces some mountains (good view), but the other side faces some buildings).
When we raised their falsification on the advertisement with the reception they admitted to faking the views, and we were able to negotiate electric bike rental as compensation.
However, overall the hotel is good. 20 minute walk into city centre, clean, friendly staff, and a decent view (even if not as advertised) from some rooms. Good for the price!
I wouldn't normally comment on this, but given the other issues we faced it seems that this hotel manager is as opportunistic as possible to exploit and sort change guests. When we arrived, we were given a downgraded room (i.e. facing a concrete wall). When we raised it was the downgraded one we asked for the room we had booked (double aspect windows with the view of the mountains). She was able to give us that room, but as I already explained the photograph of the room advertised contains fake imagery to deceive guests. I hope they change this in the future so that other guests are not deceived like us.
Regarding the compensation for staying in the hotel despite the false advertising, we had negotiated free electric bike rental for one and a half days, and a ¥20 discount to be collected at the end. (They only accepted after I threatened to write an honest review and complain to Trip.com). Unfortunately, on the last day they didn't let us use the e-bike because it was drizzling (only in the morning, it was a bright sunny day for the rest of the day), and then they refused to refund the ¥20 as agreed on the basis that we'd used the e-bikes for half a day (the previous afternoon).
(I have written evidence (via my translation app history) of all of this should the hotel respond and say that I'm not telling the truth).
I am sharing a REAL photo of the room so future guests are aware of the view. I recommend that the hotel improves the honesty of their advertising.
ผผู้เข้าพักA very cool and cozy hostel. It is located right by the river, and the rooftop offers a view of the river. The room was very clean and comfortable, with everything I needed. On the 4th floor, there is a washing machine, so if necessary, you can wash your clothes and dry them in the designated area on the roof. The girl I often saw at the reception speaks English very well, and I want to thank her for helping me with advice on activities in the village. I also have to praise the information stand on the first floor, as well as the big, detailed map of activities — it’s really great!
22morrowsworldRelatively cheap accommodation with window/balcony facing karst mountain, and just 100m from the Li River. Some nice Thai themed embellishments decorate the rooms. Bed is only a small 'double' and has one useable powerpoint near bed right side + light controls. Aircon works well (only small room so to be expected). Overall, OK for 100 RMB per night, but does have a few issues.
Booked the 'special promotion' room. Trip.com indicates a room size of 12m square metres, which is incorrect. I measured it at 9.5 square, including the bathroom. If including the small balcony (2.5 sq m), the total room area is 12m best case. Only large enough for single occupancy, with small amount of luggage. Two people would need to climb over eachother to move around. No where near enough space for two - luggage would need to be kept outside on the balcony!
Hot water works but is not properly calibrated. Either boiling hot or freezing cold. Extremely difficult to find the right temperature to shower with any comfort. I put full hot, and waited. Water got super hot after 40 seconds. Adjusted to reduce by setting at middle between hot/cold, but water temperature remained super hot. Then pushed to full cold. Water temperature transitioned to cold 29 seconds later. Then put back to middle position but water remained dead cold. Tested this both ways for at least 4 minutes each and remained either scolding hot or freezing cold!!
Hotel provides signs to indicate desire to 'please clean room' and I hang this on outer door handle for two days, but to no avail So can only assume the owners don't provide this service. This establishment is only rated as a 2 star hotel, and given the low price point, you really can't complain - on the condition that the tariff is low. Acceptable for 100 -120 RMB per night. Unacceptable for much more than this though.
CChet and SunnyBest hotel very near Guilin airport. Comfortable, clean, including breakfast. Free airport pickup and dropoff. Parking in front. Reasonably priced compared to others. Our go to hotel when we travel from now on.