โรงแรม 5 ดาว ในจังหวัดภาคกลาง ศรีลังกา

ทําเลดี วิวสวย บริการดีเยี่ยมเช่นกัน พนักงานน่ารัก อาหารเช้าดี - แม้ว่าหลายรายการจะเค็มมาก เช่นเดียวกับบุฟเฟ่ต์อาหารค่ํา ปัญหาหนึ่ง - ไม่มีลิฟต์ ดังนั้นผู้ที่ไม่สามารถขึ้นบันไดได้จึงไม่สามารถไปที่บาร์ด้านบนหรือสปาด้านล่างได้

Впечатления самые положительные, есть мелкие недочеты, но достаточно сказать и все будет исправлено. Есть хороший спа, отличный чистый бассейн, манговая роща. Самое главное отличие от других отелей -вид. Это прям огонь

The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.

Room is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size. Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.

โรงแรมแห่งนี้อยู่บนภูเขา บนภูเขาในเมืองแคนดี้มีโรงแรมหลายแห่ง และถนนก็แคบมาก คนขับขับผิดทางหลายครั้งในเวลากลางคืนและในที่สุดก็มาถึง ขนมต้อนรับที่หน้าประตูไม่มีรสชาติดีเท่าไร เพราะเราไปถึงช้าเกินไป และเด็กๆ ก็เหนื่อยมาก และเราไม่ได้ใส่ใจกับห้องมากนัก แต่ห้องพักค่อนข้างสะอาด และราคาไม่แพงมาก อาหารเช้าในวันถัดมาก็มีหลากหลายมากเช่นกัน มีอีกาเยอะมากข้างนอก เราจึงรับประทานอาหารเช้าและทานกันกลางแจ้ง อีกาตัวหนึ่งบินมาขโมยขนมปังไป ทำให้พวกเราตกใจ

Nestled amidst Sri Lanka's lush jungle landscape, Heritance Kandalama offers an unparalleled retreat that seamlessly integrates with its natural surroundings. From the moment we arrived, the reception staff provided a warm and professional welcome, setting the tone for an exceptional stay. The hotel's architectural design, a masterpiece by Geoffrey Bawa, is both innovative and environmentally conscious, blending modern luxury with the beauty of the natural environment. Our room featured panoramic views of the Kandalama Reservoir, allowing us to wake up to the serene sights and sounds of nature. The property boasts three distinct swimming pools, including an infinity pool that appears to merge with the lake, offering breathtaking vistas. Dining at Heritance Kandalama is a culinary delight. The Kanchana Restaurant offers an extensive buffet with a variety of Sri Lankan and international dishes, all while providing panoramic views of the surrounding landscape. Throughout our stay, the staff consistently demonstrated attentiveness and professionalism, ensuring that every aspect of our visit was comfortable and memorable. Heritance Kandalama is more than just a hotel; it's an experience that celebrates the harmony between luxury and nature.

เราชอบโรงแรมนี้จนกว่าเราจะกลับไปที่แคนดี้และอยู่ที่นี่อีกครั้ง พนักงานเป็นมิตรช่วยเหลือดีและเป็นมืออาชีพโรงแรมและห้องพักสะอาดและได้รับการดูแลเป็นอย่างดีอาหารเย็นและอาหารเช้าก็อร่อย โดยรวมแล้วเราชอบอยู่ที่นี่และหวังว่าเราจะอยู่ได้นานขึ้น *เรายังซื้อเครื่องประดับจากร้านในโรงแรมซึ่งก็ดีเหมือนกัน

I absolutely loved this hotel! The location was great, and the views were nice. I only wish I could have stayed longer to enjoy more of the peaceful atmosphere. My room was cozy and relaxing, and I especially loved the bathtub which was perfect for unwinding after a long day. The infinity pool was another highlight with gorgeous ocean views, though it was a bit on the cool side. I do wish it had been heated, but it was still a beautiful spot to relax. Room service was great too! Good selection and reasonably priced for a hotel. Cons: On my last day, I treated myself to a 90-minute aromatherapy massage at the spa. Unfortunately, I’d rate the spa a 5/10. Living in Thailand has definitely spoiled me with incredible massages, so I admit my standards are high! Still, I think the spa could use a bit of a refresh. The rooms smelled a bit old and weren’t very visually appealing. It was also quite cold during the body scrub and massage, which made it hard to fully relax. Breakfast was okay, but I wish there were more Western-style options available. Overall, I’d definitely stay here again. Everything about the hotel itself was lovely, I’d just skip the spa next time!

A bed was bad.We couldn’t have a good sleep and the AC is very noisy Not impressed, Not happy

Staying at Queens Hotel felt like stepping into a gentler era. Its colonial charm sits proudly at the edge of Kandy Lake, with the Temple of the Sacred Tooth just a short stroll away. The staff’s warmth made the experience feel personal, and the buffet lunch was a highlight in itself. I left with a smile and every intention of returning.