the receptionist is good very helpful. i wasnt well when i went there so i didnt go out much. the receptionist helped me get a taxi as i dont have weixin to book it. very grateful for her help. the hotel location is good close to shopping center plus lots of resto around. the room was small and smell of smoking when i came so i need to open the window. the floors are not well insulated. i can hear whatever upstairs and downstairs doing. woke up at 2am by the occupants upstairs whom keep playing with the luggage? keep walking around?? it happen a few times.if i can suggest you better put carpet on the floor to reduce the noise.
SSoloTravA Wonderful Family Stay at Jato Hotel in Changsha!
My family and I recently enjoyed a fantastic stay at the Jato Hotel in Changsha, and it proved to be an excellent base for our adventures in this vibrant city. From the moment we arrived, we were impressed by the warm and welcoming atmosphere, which is always a relief when travelling with children.
Our family room was a highlight. It was thoughtfully laid out, providing ample space for all of us and our luggage without feeling cramped. The beds were comfortable, ensuring a good night's sleep after long days of sightseeing – a crucial factor for keeping everyone happy! We particularly appreciated the cleanliness of the room and, indeed, the entire hotel. It’s clear the staff take great pride in maintaining high standards.
The amenities at Jato Hotel catered well to our family's needs. While we didn't use every facility, knowing there was a restaurant on-site was convenient for those evenings when the kids were too tired to venture far for dinner. The laundry service also came in handy, a real bonus for any family on an extended trip. The Wi-Fi was reliable, keeping the teenagers content during downtime.
What truly stood out was the service. The staff were consistently friendly, approachable, and eager to assist with any queries we had, from directions to local attractions to recommendations for family-friendly eateries. Their helpfulness made our stay significantly smoother and more enjoyable.
The hotel's location was also very convenient, allowing us easy access to explore Changsha's key sights. While specific distances to attractions might vary depending on the particular Jato Hotel branch, we found our location to be a good starting point for our excursions.
Overall, our experience at Jato Hotel was overwhelmingly positive. It offered a comfortable, clean, and family-friendly environment with excellent service. We would happily recommend it to other families looking for a welcoming and convenient place to stay in Changsha and would certainly consider staying here again on a future visit.