โรงแรม 5 ดาว ในควีนส์แลนด์ ออสเตรเลีย

เสมียนแผนกต้อนรับบอกว่าไม่มีบันทึกการจองสำหรับเรา โชคดีที่ฝ่ายบริการลูกค้าของ trip.com ช่วยเรา และในที่สุดเราก็สามารถเช็คอินได้ ทำเลที่ตั้งของโรงแรมดีมาก ห่างจากสถานีกลางประมาณ 5-10 นาที แต่ช่วงแรกจะหวานแล้วขมตอนไปเป็นถนนลงเนินแต่เป็นถนนขึ้นเนินขากลับ นอกจากนี้การจัดวางตู้เสื้อผ้าในโรงแรมแห่งนี้ยังค่อนข้างพิเศษคืออยู่ในห้องน้ำและมีอ่างล้างหน้าอยู่ตรงข้ามเตียง ห้องพักบางห้องในโรงแรมสามารถมองเห็น Brisbane City Hall หากคุณใช้ Google Maps คุณอาจได้รับการสอนวิธีใช้ประตูหลังขอแนะนำให้ใช้ทางเข้า Queen St โดยตรงซึ่งเหมาะกว่า

Wonderful second time we have stayed here. Love the atmosphere and closeness to QPAC and city centre.  Rooms are spacious and all facilities and staff were excellent.

ทําเลยุทธศาสตร์ สามารถเดินไปยังสถานีรถไฟโรมาและใจกลางเมืองได้ ห้องพักสะอาด แค่ตึกเริ่มเก่าและขาดการบํารุงรักษา ไม่ดีเท่าตอนที่ฉันพักเมื่อ 10 ปีที่แล้ว ได้หน่วยระดับต่ํา เลยไม่ค่อยเห็นวิวจากห้อง เห็นแต่ด้านก่อสร้างของตึกข้างๆ

We stayed in an executive room on the eighth (of nine) floors in mid-July.  The executive lounge was generally poorly stocked and food and drinks often unavailable with no staff around for over a couple of hours at a time. We were here for seven nights, so have a reasonably good time frame to judge.  The swimming pool is surprisingly frigid in July, actually unpleasantly cold when there was any kind of breeze or cloud cover.  The bathroom shower drainage was not ideal: every short shower resulted in puddles on the bathroom floor; long showers meant the whole floor was covered in standing water.  Every time the neighbors used the spa or coffee machine, the noises were very loudly transmitted into our room.  The balcony was very nice and the wicker furniture comfortable.

We couldn’t fault the point hotel. The staff are friendly and exceptionally helpful even at busy times like New Years. The rooms are clean, well equipped and very comfortable and the roof top bar and restaurant were lovely. We will absolutely stay again. The only feedback I’d mention is the toiletries provided (soap/ hand wash and shampoo/conditioner combined were pretty average and not what was pictured in the advertisement. Otherwise this was an incredible stay.

My stay at the Emporium Hotel was nothing short of outstanding. From the moment we arrived, I was greeted with warm smiles and genuine hospitality that made me feel instantly welcome. The staff went above and beyond to ensure every detail was perfect — their professionalism and attentiveness truly set this hotel apart. The rooms were beautifully designed, combining modern luxury with absolute comfort. Everything was spotless, and the little touches — from high-quality amenities to thoughtful turndown service — showed the hotel’s commitment to excellence. Dining at the hotel was another highlight. Every meal was beautifully presented and delicious, with service that was both prompt and personable. The concierge team was incredibly helpful, offering great local recommendations and arranging everything seamlessly. What really impressed me most was the superb service. Every interaction felt genuine — the staff clearly take pride in what they do, and it shows in every detail of the guest experience. If you’re looking for a luxurious stay with world-class service and a truly welcoming atmosphere, I can’t recommend the Emporium Hotel highly enough. It’s an experience that exceeds expectations in every way.”

First time staying at a Shangri La. It wasn't terrible. But it wasn't good. Or at least not as good as I expected. Starting with the positives. The location of the hotel is superb in Cairns. Great. Now the negatives. The finishings in the room were not up to the five star standard I'd expect in terms of just general quality. The cupboard door was also broken and hanging off the hinges. The TV was attached to a wall so that you cannot watch it from the bed or the built in seating/sofa. So if you want to watch you have to stand in the middle of the room. Badly designed and a poor experience. Luckily I was only staying a few nights. There was a fire alarm one of the days. Fine. But the housekeeping came at the exact same time as the fire alarm announcement. Wasn't sure if it was the door or the alarm. And resulted in the housekeeper walking in when I had no clothes on! For the money. It's not worth it. You can get better stays on Cairns. I stayed in a cheaper 4 star place which was much nicer and cheaper. Wouldn't stay again. Questioning on staying in the chain elsewhere.

The hotel is really centrally located and handy. Staff are warm and friendly. The price is pretty good. The last few times I have stayed here, one of the (only) three lifts has been out of order which makes for longer waiting times and more crowded lifts. The hotel rooms are comfy but a bit tired, but I gather renovations are coming. Would stay again.

Such a charming hotel. The rooms are very large, the beds super comfy, and the staff are helpful. Situated in an excellent location - couldn't ask for more :)

ฉันคิดว่าฉันควรจะตรวจสอบเมื่อทำการจอง มีเตียงหนึ่งเตียงสำหรับชายชราสองคน มันเฮฮา🤣 มันเป็นเตียงควีนไซส์หรือคิงไซส์ ดังนั้นฉันจึงสามารถนอนโดยมีหมอนอยู่ระหว่างนั้นได้