โรงแรม 5 ดาว ในควีนส์แลนด์ ออสเตรเลีย

Breakfast buffet was really well presented. Waiting in line for toast a little inconvenient - too cramped, by the time the toast arrives, the rest of the breakfast is cold. Food was good. Room was clean and well presented, but bathroom tapware needs attention - they were so tightly closed because they drip constantly otherwise - made it so hard to open (especially for someone with arthritis) Shampoo dispenser did not work - not sure if empty or just faulty. Good location and overall a nice stay.

We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.

The hotel is right in front of the beach and also a short walk to the shopping centre. The room is spacious and has a nice seaview. The gym is a bit small but there are an outdoor and indoor pool and spa which are really nice. The service staffs were polite, smiley and helpful. I would recommend this hotel.

Nested in a nice location in between the botanical garden and city centre. Food variety and replenish rate can be better at the lounge area during peak periods over the weekends. Can ask for hot chocolate and omelette which area not on display (nice touch) Water pressure for the showers can be higher. Besides that, everything else is great!

The concierge was extremely poor, drove in with my 7 seaters rented car, and staff simply ignored my existence - didn't even bother to come out to greet us nor offer any help with the luggage, even after telling him that I'll need help - zero awareness and zero service. The luggage trolley is simply an ornament. Excuse me, it's Marriott! Never in my life have i had to experience such an unwelcoming experience. However, the receptionist (wearing spec) was the only person who gave my family a warm welcome, likewise the staff at the buffet. 👍

Very close to the Fortitue valley bar area. Pool is small on the roof top so it’s not heated. Generally quite good. Not exactly located at the central CBD.

A totally perfect stay, from the moment of checking in to the day of returning home.  Nice room, nice people, nice restaurants… just everything so great!!

We booked The Langham on the Gold Coast for our honeymoon. It is a nice hotel but I can honestly say it is not worth the over $550 per night we paid. I’ve listed positives and negatives below: Positives: - there was a nice note and small chocolate slice in the room wishing us a lovely honeymoon - Staff are very friendly/welcoming - Ocean view was amazing from the hotel room - facilities - gymnasium was fully equipped with a view of the ocean/beach - Bathtub was lovely - Easy access to the beach Negatives: - There were stains on the sheets. When we arrived I noticed two stains in separate places on the sheets (note: they were dry stains). I went down to reception and they said they’d send housekeeping up to change the sheets. As advised, a woman arrived to change the sheets. Unfortunately, I didn’t check the new sheets and there were stains on those as well. I went back down to reception and they said they’d send a supervisor up again to look at the sheets. Two staff came to the room, apologised and changed the sheets again (this time I checked). The hotel gave us a bottle of wine, some lip balm and pillow spray which was a nice gesture as an apology, however, multiple stained sheets for what is meant to be a 5 star hotel is very disappointing. - The pre-authorisation amount (hold) when checking in is $200 a day, so $1,000 for a 5 night stay. This is ridiculously high. I don’t know why they hold that much considering most hotels, even 5 star hotels I’ve stayed in, hold $100-200 for a stay. On a positive note it did come back into my account straight away at check-out

พนักงานดีมาก! เราส่งพาสปอร์ตของเราไปที่ Uber และคนขับ Uber ก็ขอเงิน 100 ดอลลาร์เพื่อคืนพาสปอร์ตให้กับเรา เมื่อพนักงานต้อนรับเห็นเช่นนั้น เธอก็รีบวิ่งมาหาเราและตำหนิคนขับและยืนกรานให้คืนเงินให้เรา พนักงานต้อนรับเกือบจะทะเลาะกับคนขับเพื่อเรา และพยายามบังคับให้คนขับคืนพาสปอร์ตและเงินให้กับเรา เราซาบซึ้งใจมาก! เป็นวันที่เรามาถึงแคนส์เป็นวันแรก และเธอช่วยพลิกสถานการณ์ของเราให้ดีขึ้น ขอชื่นชม Pilar และ Charlotte ที่ช่วยเหลือเราในวันนั้น! ทำเลสะดวกมาก เดินไปยังท่าเทียบเรือแนวปะการังไม่ไกล มีบาร์และร้านอาหารมากมายในบริเวณใกล้เคียง นอกจากนี้ยังมีสถานบันเทิงยามค่ำคืนที่ยอดเยี่ยมที่โรงแรมแห่งนี้อีกด้วย วิวทะเลจากโรงแรมก็สวยงามเช่นกัน

การตกแต่งดูใหม่และทันสมัย ห้องพักสะอาดมาก มีสระว่ายน้ำ ห้องซาวน่า และฟิตเนสให้ใช้ฟรี มีผ้าเช็ดตัวแยกต่างหากสำหรับฟิตเนส แถมยังได้เป็นสมาชิกฟรี และให้เช็คเอาท์เลทได้ถึงเที่ยง พร้อมเครื่องดื่ม 2 แก้วอีกด้วย อย่างไรก็ตาม โรงแรมตั้งอยู่บนเนินเขา ถ้ามาด้วยรถประจำทางก็ต้องเดินขึ้นเขาหน่อย แต่ก็ถือว่าสะดวก เพราะเดินแค่ 10 กว่านาทีก็ถึงย่านใจกลางเมืองอย่างศาลาว่าการได้