We absolutely adored our stay here! Amazing location - right by the train station and the ferry port and southbank is such a great spot with the bars, restaurants and beach by the river. The hotel was stunning with beautiful rooftop pool and decor throughout our room and main areas. We were just sad it was only 1 night! We didn’t want to leave. All the staff were amazing and food and drinks were delicious!
We loved our stay. The location is great. Walking distance to lots of restaurants, markets and the esplanade. The rooms are spacious with nespresso style coffee machines and various teas complimentary in the room. The TV had lots of free on demand movies too. The breakfast was not included in our stay but we dined once and it was great value for what was on offer. I would recommend it and stay again.
It’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.
We returned to The Star Grand Brisbane for the final leg of our trip, and once again, it did not disappoint. From the stylish, comfortable rooms to the friendly and professional staff, everything about this hotel makes it feel like a luxurious home away from home.
The facilities are excellent, the beds are incredibly comfortable, and the location is ideal for enjoying everything Brisbane has to offer. It was the perfect place to relax and unwind after our travels.
One small downside: the complimentary snack and drink bar, while a nice touch, wasn’t refilled during our 2-night stay. It would’ve been great to see that refreshed, especially since we were staying more than one night. Hopefully that’s something they’ll consider improving.
That said, it didn’t overshadow the overall experience. We truly enjoy staying here and will absolutely be back again. Highly recommended!
Thank you a really comfortable stay. Just a small note can someone reset the time on the digital clock in room 906.
It was late .. so was I .. as I thought it was accurate.
I must buy a watch.
Also tea/coffee facilities would be a plus ..
I missed this.
Breakfast incredible.
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8.9/10
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BRL 833
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8.9/10
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JJustinThe concierge was extremely poor, drove in with my 7 seaters rented car, and staff simply ignored my existence - didn't even bother to come out to greet us nor offer any help with the luggage, even after telling him that I'll need help - zero awareness and zero service. The luggage trolley is simply an ornament. Excuse me, it's Marriott! Never in my life have i had to experience such an unwelcoming experience.
However, the receptionist (wearing spec) was the only person who gave my family a warm welcome, likewise the staff at the buffet. 👍
RRay_ToowoombaVery close to the Fortitue valley bar area.
Pool is small on the roof top so it’s not heated.
Generally quite good.
Not exactly located at the central CBD.
GGreeny12I think this is one of the best Marriot hotels I stayed. It has a beautiful lagoon and facilities and services are good. Two tram stops away from surfers paradise. View is from the room is also nice.
ผผู้เข้าพักRoom is very big and with a open kitchen. The room and facility is very new. The hotel staffs are also very friendly and responsive. The location is also very good and just next to the beach. There is also 5mins walk from the tram station. Overall I have a very nice and relaxing stay here, and I will visit the hotel again.
ผผู้เข้าพักWe stayed in an executive room on the eighth (of nine) floors in mid-July.
The executive lounge was generally poorly stocked and food and drinks often unavailable with no staff around for over a couple of hours at a time. We were here for seven nights, so have a reasonably good time frame to judge.
The swimming pool is surprisingly frigid in July, actually unpleasantly cold when there was any kind of breeze or cloud cover.
The bathroom shower drainage was not ideal: every short shower resulted in puddles on the bathroom floor; long showers meant the whole floor was covered in standing water.
Every time the neighbors used the spa or coffee machine, the noises were very loudly transmitted into our room.
The balcony was very nice and the wicker furniture comfortable.
MMark J GWe loved our stay. The location is great. Walking distance to lots of restaurants, markets and the esplanade. The rooms are spacious with nespresso style coffee machines and various teas complimentary in the room. The TV had lots of free on demand movies too. The breakfast was not included in our stay but we dined once and it was great value for what was on offer. I would recommend it and stay again.
ผผู้เข้าพัก”The Imperial Hotel Gold Coast offers the ultimate luxury hotel experience you would expect anywhere in the world. One of the world’s top 5-star luxury hotels offers an exclusive chance to indulge in a luxurious experience.” I think they need to rewrite the description of the hotel on the webpage. It certainly was not this and I have been and worked at many hotels. Beyond the foyer, run down, empty once was shops, restaurants and beauty places within or attached to the hotel. The hotel looked tired, lots to maintained and do up. Walked out to our floor to empty tables which once had flowers or something on them, our room was average, no extra pillows, 2 per bed, no extra blankets in the cupboard, ( a caravan park has at least these) no mini bar, from what I could see there was no room service, 3 booked into a double room and there was only enough towels for two. Rubbish under the bed. The toiletries were bottles which were filled with generic lotions. The bathroom doors and doors to shower and toilet did not shut kept swinging open. The large pool which extended right back as a child's pool is now a duck pond, literally. The insane prices for the restaurant and breakfast buffet especially, not to mention the pool bar which did not have anything special on it. Would I return, unfortunately not, would I recommend certainly would not. Extremely disappointed.