I stayed at this hotel for a week, and overall I would say the experience did not match what I would expect from a 5-star hotel. The hotel is located next to a roundabout, so there is constant traffic noise throughout the day and night.
The room itself felt quite basic and lacked warmth or interior design charm. There was no couch or comfortable sitting area, and the TV was both small and positioned very far from the bed, which made it less enjoyable to use.
Breakfast options were also limited, with very little variety from day to day. The kitchen mainly offered egg-based dishes, and I expected a wider selection for a hotel of this category.
I also tried the food served in the lobby area, but the quality was disappointing and tasted more like premade food rather than freshly prepared meals.
The stay was acceptable overall, but there are several areas where the hotel could improve to better reflect a true 5-star experience.
Wonder vocation and comfortable stay! They have everything for the family relaxing holidays! I love the option of evening buffet at the restaurant. It gives more options for a family of 5. No drinking water- you can use water from sink. Don’t leave the food in the room, we experienced ants attack:). Overall, it was very good!
Groot hotel dat bestaat uit meerdere gebouwen. Wij zaten in kamer 602, deze kamer is recent gerenoveerd en mooi ingericht. Badkaner beschikt over een regendouche. Ruim balkon met zitje, voor het balkon staat een grote boom dus je had helaas onderbroken zee-en zwembadzicht. Het hotel beschikt over 2 zwembaden met ligbedden en parasols. Wij waren er in mei en toen waren er voldoende ligbedden. Het hotel ligt op loopafstand van het strand en 10 minuutjes lopen naar het bekende Zlatni Rat strsnd. Als je de andere kant op loopt, dan loop je via een wandelpromenade naar Bol.
Je verblijft op basis van voloension plus, dit vetekent dat het drinken tijdens het avondeten is inbegrepen.
Het restaurant is ruim met een groot overdekt terras. Er is voor ieder wat wils qua eten. Al hed het eten wat warmer gemogen, veel was lauw.
Wij verbleven hier 3 machren in mei. In het hoogseizoen is dit hotel voor ons te massaal.
Maar het is zeker een asnrader.
Reception staff was lovely and friendly, very helpful. The restaurant in the evening time, the food was excellent. The cleaning staff was excellent. The hotel was very relaxing and quiet. The morning breakfast lacked variety, food was quite cold only fault to the hotel.
It's near the city center. The room is clean and nice, but it's a little inconvenient for me that the electric kettle is outside the room. I forgot to bring my keys and was locked outside once. Fortunately, they were so nice and came to open it for me. People there were great, just remember to bring your keys.
ดีมาก
66 รีวิว
8.8/10
ดูห้องว่าง
ดูโรงแรม 4 ดาวทั้งหมดในสปลิต-ดัลเมเชีย
รีวิวล่าสุดสำหรับโรงแรมในสปลิต-ดัลเมเชีย
ดูทั้งหมด
9.9/10
เลิศมาก
SSeat 2AThis is an intimate 5-room establishment situated amidst the alleys of the Old Town, hence cars cannot drop passengers at the doorstep. Easy enough to catch a shuttle bus for EUR 8 from the airport to the bus station at the port, from which a Makarun staff will meet you and assist you with your luggage to the hotel, a 10-minute walk away.
Breakfast is a la carte, as is to be expected for such a small establishment, comprising 3 courses - pastry/toast, eggs of your choice with cold cuts, and a dessert, complemented by tea coffee and/or juice. Food was more than adequate in terms of quantity and quality.
My room was comfortable enough, though 2 issues were noticeable:
* Instead of a flat cotton bed sheet, there was a fitted sheet made of what seemed like jersey, and looked more like a mattress protector.This was pilled and coarse, in contrast to the far smoother cotton quilt cover. When I brought this to the attention of the staff they explained that this is standard for the hotel. Whilst it did not affect the quality of my sleep, the coarseness of the sheet wasn't entirely pleasant
* In the bathroom, the shower was mounted at waist height, hence one either had to hold the shower in one hand, or, if there was a need to use both hands to wash, then one would have to crouch under the shower while it was in its holder. Not particularly convenient.
Overall a comfortable stay in a convenient location, enhanced by the friendly and solicitous Ivan and Mario.
AAobfoodieGreat location, view was amazing and room was clean and nice furniture !
-Staff was very absent and you need a key to get in the hotel and in room. we forgot our key in our room and realised after dinner around 11pm and even though staff should be in hotel until 3am : no one was there . We had to contact by phone only but being Canadian we didn’t have a working phone . We almost slept outside. . We got help from neighbour restaurant.
- staff supposed to start again at 7 am ; we left at 8 without checking out as again there was no one .
- my daughter got her EarPods stolen in our room we could locate them with the Apple app and could see exactly where they were . Again no staff at all in hotel to tell them cleaning person stole. (We are SURE 100% they were stolen as they didn’t leave the room we never brought electronics with us anywhere and the location they were at was 7km away from hotel where we had never been.
- they offer steaming service, I wanted to use it but they told my it took 1 week to fet my clothing back .. we were there for 4 days. Staff offered to bring a steamer to my room so I could do it myself . They never brought it…
-there was a beautiful terrace on the 4th floor but we only found out about it on our last night .
- we wanted to go to a beach and the staff said it was a 45 min walk and that’s only way to go. We walked . Finally when we got there .. we could have takes a trolley for 3euro …. We took it to come back.
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ผผู้เข้าพักPro - very close to the Golden Gate and is easy to find. Check in is straightforward. The room is on the first floor above ground so it wasn't the most difficult thing to lift our luggages up.
Con - (1) the actual room looks nothing like the pictures online. The online pictures (taken with wide lens mode) show the room to be much larger and brighter, whereas the room is in fact very small and relatively poorly lit. For one, the bed is literally two footsteps away from the door, and we were struggling to find space to open our luggages.
(2) One of the beds in the room is in fact a sofa bed, but the property did not declare this when we booked. We spent a lot of time trying to book places which do not use sofa beds but actual beds, and so we can't help but feel that we were misled and misrepresented to.
(3) There is a bit of noise. The property is right next to the road and near a pub with some rowdy youths at times.
(4) Facilities are minimal. There is only one chair, and the table is very small. Everything else is basic. Nothing luxurious about it despite its name and the photos.
(5) There is no lift at the property.
We would not have chosen this property if we had a second chance.
ผผู้เข้าพักThe room was stunning and very clean. We were fortunate to have the room with a south facing balcony, which was a heat trap. It is situated in a very central area with lots of shops, bars, and restaurants near by.
The things which let the room down was the bang average speed WiFi, that once several folk throughout the hotel were on went pretty slow, which is sometimes the case. The TV brand is Grundig, which I never heard of and is not got any smart settings. There is an option to project your phone/ipad to it. The only issue is if the Internet is slow then it sometimes won't recognise... Get new TVs!
Communication could be improved, the gentlemen who checked us in said to contact him with any queries, I did so and had no reply. They could do with a system to drop off used towels and collect new clean towels from the reception area of the hotel.
Hopefully this constructive feedback will be acted on as it is minors things as mentioned above that are lowering the overall experience for fellow guests.
ผผู้เข้าพักExcelente hotel frente a la playa
Con muy buen servicio y hermosas instalaciones
Especial mención a los empleados sumamente amables y serviciales