El hotel esta de acorde a lo que pagas, justito. Pero lo que no nos gustó fué que nos sentimos engañados con la diferencia entre la imagen del buscador y la de la realidad.
JJavier A. RoqueThe customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.
ผผู้เข้าพักWe have stayed at Best Western Discovery Inn twice now within a months time and we have been extremely pleased with our stays. I particularly love the convenience of the 'old' motel style where you have your own individual entry door. This convenience far outweighs dragging your luggage through the lobby and down the endless hallway. The staff was excellent, friendly and helpful. The breakfast was tasty and varied. But the breakfast area was spotless, so well taken care of by the staff. I'm sorry that I didn't get the woman's name that seemed in charge because she obviously took pride in presenting a clean and well stocked amenity for her customers! Lastly, the price was so fair and reasonable. We will remember this hotel for future trips. Thank you for a very pleasant experience!
ผผู้เข้าพักThis place was an absolute find. I was traveling with 2 girlfriends and we had so much space it was amazing. It was more like a b&b than motel (without all the “extra” fees). We had 2 bedrooms and 2 baths as well as a small kitchen, cozy living room, and little sitting area. Both bedrooms had king size beds.
We all were spoiled and marveled at the space. For a tourist town this was a great place to stay. Additionally, if you happen to be Catholic, the Catholic Church was directly across the street.
I highly recommend staying here.
The alien decorations in the pics below were ours😊👽😊