EEutamaThe Westin Grand Frankfurt offers an excellent central location with unbeatable access to public transport and nearby markets, but the in-room climate control and wellness facilities were disappointing during this stay.�� Overall, it works well as a convenient city base, especially if you value being close to U- and S-Bahn connections and local weekend markets.��Room and comfortThe room itself was comfortable but unfortunately too warm, and it was not obvious how to adjust the temperature settings. There was no clear guidance in-room on changing the climate controls, which made it difficult to get a good night’s sleep.Facilities and closuresAlthough the hotel advertises an indoor pool and sauna as part of its wellness offering, both the pool and sauna were closed during this stay, which was a let-down.�� This is worth checking in advance if these facilities are important for your trip.Location and transportThe location is one of the hotel’s strongest points, set on Konrad-Adenauer-Straße right by the Zeil shopping area and within easy reach of major sights.�� U-Bahn and S-Bahn stations are very close, making it simple to reach Frankfurt Hauptbahnhof, the airport and other parts of the city in just a few minutes.��Markets and nearby vibeThe surrounding area has a lively city feel, and there is a weekend market within walking distance, adding a nice local touch to the stay.�� Being able to step out of the hotel and quickly reach both shops and market stalls is a real advantage if you enjoy browsing food and local products.��Overall impressionThis hotel is a solid choice for location and public transport access, especially if you plan to explore Frankfurt’s centre and markets on foot.�� However, unclear room temperature controls and the closure of the pool and sauna during the stay meant the experience did not fully meet expectations.
โรงแรมใน Frankfurt City Centre(Old Town), แฟรงก์เฟิร์ต
ราคาต่อคืนเริ่มต้น:€ 145
9.0/10
ยอดเยี่ยม
KKaren Yap1201I bought a Polar Bear plush toy in Iceland for my little girl at home—a toy she wanted badly. It was misplaced by Housekeeping, whether accidentally or for whatever other reasons one might imagine.
When I returned to the hotel and reported the issue, the front desk asked me to email them. However, there was a clear lack of urgency; the email was not even read until the next morning when I followed up again. I anticipated that locating the email might be challenging since the booking was under my wife's name, which is why I repeatedly provided my room number each time I raised the matter.
Unfortunately, no one with the authority to make decisions ever attended to me or offered any proper options. This entire experience shows a significant discrepancy between the hotel’s brand reputation and the level of care actually demonstrated in handling guest concerns.
JJisaier7013การบริการมีน้ำใจและรอบคอบเป็นอย่างมากและทำเลที่ตั้งอยู่ในทำเลที่ดีเยี่ยมการคมนาคมสะดวก โดยพื้นฐานแล้ว Roman Forum และแหล่งช้อปปิ้งนั้นอยู่ในระยะที่สามารถเดินถึงได้ ขอแนะนำเป็นอย่างยิ่ง ข้อเสียอย่างเดียวคือโรงแรมไม่มีรองเท้าแตะให้ ดังนั้นคุณต้องนำมาเอง
โรงแรมใน Frankfurt City Centre(Old Town), แฟรงก์เฟิร์ต
ราคาต่อคืนเริ่มต้น:€ 147
9.3/10
ยอดเยี่ยม
MMuniz PedroNew hotel with a modern and fancy design style. The room was fairly spacious, and the bed and pillows were very comfortable. The bathroom was also clean and well designed, showebox a door, keeping the bathroom dry. The only thing missing is a toothbrush set. Disposable sleepers were provided. Breakfast was good, and besides the buffet, I ordered an omelet for breakfast. Overall, it is a good hotel in Frankfurt.