موقع الفندق جميل، يمكنك رؤية الغروب من البلكونة، تعامل الموظفين ببشاشة، الفطور المتنوع، قربه من المطاعم، تعاون الموظفين ومساعدتهم، اتمنى ان يستمر كل شيئ على ماهوا عليه من جودة ورقي.
As you are advertising your hotel to Westerners, they will be coming in increasing numbers thanks to the opening up, receptionists will need to receive increased training to deal with them. They must learn to less intimidating
اول مرة انزل بفندق من اول ما دخلت ولا غلطة ما شاء الله قمة في الرقي والنظافة والفندق جديد والاستقبال اكثر من رااااائع والأستاذه غدي العطيوي كانت قمة في التعامل الراقي اشكرها كثيرا وابنتي الصغيرة ايضا تشكرها واشكر جميع العاملين والقائمين على هذه الأيقونية الفندقية الراااائعه جدا تعامل نظافة تصميم كل شي ما شاء الله مميز اسافر كثيرا ربما من سنوات لم ادخل فندق بهذا التميز ولو فيه تقييم اكثر من 10 اعطيه
I was disappointed with the room assigned to me because the water heater was not working. I reported the issue to the reception, and a staff member came to inspect it. He informed me that the hotel electrician was not available at that time and that the issue would be fixed the following morning. I explained that I needed hot water for a shower, and he said he would check with the receptionist—but he never returned.
I called the reception again to follow up, and the receptionist told me that the staff member had reported the issue as resolved, which was not true. The receptionist then offered to transfer me to another room. I agreed because I needed to take a shower. Unfortunately, the new room was smaller and lacked some basic facilities. I called the reception once more to request a floor towel, but I was told that none were available at the moment due to certain reasons.
Overall, the experience was very inconvenient.