It was okay the biggest downside for me are the Chinese people smoking inside the building and in the restaurant for a non smokers this is very inconsiderate and causes alot of inconvenience because everywhere is always smelling of cigarettes smoke which it utterly disgusting, i will not be coming back to this hotel again for this reason
I booked a room here at short notice and was amazed by the speedy response from the team. They were able to arrange pick up from the airport when I arrived in Nigeria a day from completing the booking. Pick up from the airport was prompt with the driving personnel maintaining contact from the point of booking before I arrived in Nigeria to the point I got into the car. The manager greeted me on arrival and via email with details of facilities available at the hotel including how to access WiFi. I was impressed by how seamless and efficient the whole process was compared to other hotels I've stayed at. Would definitely recommend.
On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
Great customer service. Loved our stay which had the best breakfast which had a variety of options. Only issue was the dirty water in the swimming pool that caused a harsh skin reaction.
But overall, would highly recommend.
RrobonI recently stayed at the Radisson Hotel Lagos for a business trip, and it turned into an unforgettable experience! From check-in to check-out, every detail was flawlessly executed.
The room was a sanctuary of comfort – spotlessly clean, modern, and spacious. The plush bedding, sleek bathroom, and skyline views from the floor-to-ceiling windows made it hard to leave! Perfect for both work (great desk setup) and relaxation.
The staff here truly shines! Special thanks to the staff who greeted me warmly and sorted every request with lightning speed. Housekeeping kept the room immaculate, and the concierge offered spot-on recommendations for exploring Lagos.
ผผู้เข้าพักI booked a room here at short notice and was amazed by the speedy response from the team. They were able to arrange pick up from the airport when I arrived in Nigeria a day from completing the booking. Pick up from the airport was prompt with the driving personnel maintaining contact from the point of booking before I arrived in Nigeria to the point I got into the car. The manager greeted me on arrival and via email with details of facilities available at the hotel including how to access WiFi. I was impressed by how seamless and efficient the whole process was compared to other hotels I've stayed at. Would definitely recommend.
ผผู้เข้าพักIt was okay the biggest downside for me are the Chinese people smoking inside the building and in the restaurant for a non smokers this is very inconsiderate and causes alot of inconvenience because everywhere is always smelling of cigarettes smoke which it utterly disgusting, i will not be coming back to this hotel again for this reason
ผผู้เข้าพักThe hotel bedroom are not up to 4star standard. The room I was given was very uncomfortable there are holes inside the pillow case, the bedcovers are old and scratchy on your skin, cockroach inside the bedroom, the bathroom needs repair, there food was not good, I couldn’t even eat the fish it’s was black inside, that was my first and last food that I ordered .
flies in the dining room. I complained to the manager. Which she apologised and changed me to another room which was a bit better but not 4star standard. There pool side was ok for the night life. There staffs are good but the hotel needs a good maintenance
JJohnOn the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
RrainandwinterI had a very pleasant stay at Shoregate. The reception staff were warm, respectful, and attentive to my time. The room was clean, neatly arranged, and comfortably cooled with proper air conditioning. The bathroom was bright, spotless, and had good water pressure in the shower. While the bed was softer than I prefer and the television screen had visible lines, these were minor issues compared to the overall experience. I would gladly return.