I booked a room here at short notice and was amazed by the speedy response from the team. They were able to arrange pick up from the airport when I arrived in Nigeria a day from completing the booking. Pick up from the airport was prompt with the driving personnel maintaining contact from the point of booking before I arrived in Nigeria to the point I got into the car. The manager greeted me on arrival and via email with details of facilities available at the hotel including how to access WiFi. I was impressed by how seamless and efficient the whole process was compared to other hotels I've stayed at. Would definitely recommend.
On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
Citiheight hotel is a cozy place, the location, the services and the decency of the hotel make it the best so far. It is very close to the airport which is another reason that I recommend it. I will definitely use Citiheight hotel in my next visit.
I was seeking accommodation in Lagos, traveling from London, for a two-night stay. The hotel proved challenging to locate due to an imprecise address provided on their website. Upon arrival, I encountered a front desk attendant who did not speak English, necessitating the use of a translation application for communication.
My assigned room was well-maintained; however, it lacked television channel subscriptions. Furthermore, the absence of an in-room intercom system meant that any service requests required a two-floor descent to the reception area. It became apparent that the hotel's primary clientele likely consists of Chinese or Asian visitors to Nigeria, suggesting a potential oversight in catering to a broader international guest base.
On a positive note, the hotel offered complimentary Wi-Fi, a swimming pool, and a lounge area. The check-out process was exceptional, as the hotel arranged for a driver and vehicle to transport me to the airport, a service I rate highly. Despite the somewhat elevated pricing, I would consider utilizing this hotel again.
The hotel is situated within a tranquil residential estate, offering a peaceful environment free from noise, though also lacking in ambient music. I recommend that management consider implementing television viewing options, employing a local staff member proficient in English, and diversifying their menu to include local cuisine.
EEngr. Victor IfezueI was seeking accommodation in Lagos, traveling from London, for a two-night stay. The hotel proved challenging to locate due to an imprecise address provided on their website. Upon arrival, I encountered a front desk attendant who did not speak English, necessitating the use of a translation application for communication.
My assigned room was well-maintained; however, it lacked television channel subscriptions. Furthermore, the absence of an in-room intercom system meant that any service requests required a two-floor descent to the reception area. It became apparent that the hotel's primary clientele likely consists of Chinese or Asian visitors to Nigeria, suggesting a potential oversight in catering to a broader international guest base.
On a positive note, the hotel offered complimentary Wi-Fi, a swimming pool, and a lounge area. The check-out process was exceptional, as the hotel arranged for a driver and vehicle to transport me to the airport, a service I rate highly. Despite the somewhat elevated pricing, I would consider utilizing this hotel again.
The hotel is situated within a tranquil residential estate, offering a peaceful environment free from noise, though also lacking in ambient music. I recommend that management consider implementing television viewing options, employing a local staff member proficient in English, and diversifying their menu to include local cuisine.
RrobonI recently stayed at the Radisson Hotel Lagos for a business trip, and it turned into an unforgettable experience! From check-in to check-out, every detail was flawlessly executed.
The room was a sanctuary of comfort – spotlessly clean, modern, and spacious. The plush bedding, sleek bathroom, and skyline views from the floor-to-ceiling windows made it hard to leave! Perfect for both work (great desk setup) and relaxation.
The staff here truly shines! Special thanks to the staff who greeted me warmly and sorted every request with lightning speed. Housekeeping kept the room immaculate, and the concierge offered spot-on recommendations for exploring Lagos.
ผผู้เข้าพักI booked a room here at short notice and was amazed by the speedy response from the team. They were able to arrange pick up from the airport when I arrived in Nigeria a day from completing the booking. Pick up from the airport was prompt with the driving personnel maintaining contact from the point of booking before I arrived in Nigeria to the point I got into the car. The manager greeted me on arrival and via email with details of facilities available at the hotel including how to access WiFi. I was impressed by how seamless and efficient the whole process was compared to other hotels I've stayed at. Would definitely recommend.
ผผู้เข้าพักThe hotel bedroom are not up to 4star standard. The room I was given was very uncomfortable there are holes inside the pillow case, the bedcovers are old and scratchy on your skin, cockroach inside the bedroom, the bathroom needs repair, there food was not good, I couldn’t even eat the fish it’s was black inside, that was my first and last food that I ordered .
flies in the dining room. I complained to the manager. Which she apologised and changed me to another room which was a bit better but not 4star standard. There pool side was ok for the night life. There staffs are good but the hotel needs a good maintenance
JJohnOn the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.