EEngr. Victor IfezueI was seeking accommodation in Lagos, traveling from London, for a two-night stay. The hotel proved challenging to locate due to an imprecise address provided on their website. Upon arrival, I encountered a front desk attendant who did not speak English, necessitating the use of a translation application for communication.
My assigned room was well-maintained; however, it lacked television channel subscriptions. Furthermore, the absence of an in-room intercom system meant that any service requests required a two-floor descent to the reception area. It became apparent that the hotel's primary clientele likely consists of Chinese or Asian visitors to Nigeria, suggesting a potential oversight in catering to a broader international guest base.
On a positive note, the hotel offered complimentary Wi-Fi, a swimming pool, and a lounge area. The check-out process was exceptional, as the hotel arranged for a driver and vehicle to transport me to the airport, a service I rate highly. Despite the somewhat elevated pricing, I would consider utilizing this hotel again.
The hotel is situated within a tranquil residential estate, offering a peaceful environment free from noise, though also lacking in ambient music. I recommend that management consider implementing television viewing options, employing a local staff member proficient in English, and diversifying their menu to include local cuisine.
ผผู้เข้าพักService was amazing from start to finish. Communication is quick and all staff are happy to make themselves known to guests. All staff are happy to help even management. They have an incredible way of making guests feel welcomed. Three meals served throughout the day buffet style which is a great addition. Great location right on the lagoon with great views and plenty of restaurants nearby and stores within walking distance. The room was much bigger than I anticipated with a lot of space. Based on my experience I highly recommend this hotel.
ผผู้เข้าพักThe hotel’s location was very convenient for my trip, and the facilities and amenities met a good standard. The staff (although some have attitude issues) were also polite and welcoming throughout my stay.
However, guests (particularly non national) should be cautious when requesting services or ordering food, as pricing are inflated, inconsistent and significantly higher than what’s stipulated on the menu. I would strongly recommend checking the menu carefully and comparing prices with nearby hotels or service providers before making purchases to avoid being overcharged. This is also applicable outside the hotel.
ผผู้เข้าพักThe hotel bedroom are not up to 4star standard. The room I was given was very uncomfortable there are holes inside the pillow case, the bedcovers are old and scratchy on your skin, cockroach inside the bedroom, the bathroom needs repair, there food was not good, I couldn’t even eat the fish it’s was black inside, that was my first and last food that I ordered .
flies in the dining room. I complained to the manager. Which she apologised and changed me to another room which was a bit better but not 4star standard. There pool side was ok for the night life. There staffs are good but the hotel needs a good maintenance