Citiheight hotel is a cozy place, the location, the services and the decency of the hotel make it the best so far. It is very close to the airport which is another reason that I recommend it. I will definitely use Citiheight hotel in my next visit.
On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.