Room was clean and very nice. There is a separate tearoom and tea leaves tea set provided. Very nice touch. Location is right next to the lane with all the food places. It is in traffic restricted place so taxi cannot send u to the doorstep. However, it is a very short walk from the north gate square. The afternoon tea set and breakfast provided are both very yummy as well. They inquire what breakfast you would like and prepare it only when u come downstairs. Service staff are all friendly too. Would absolutely stay here again if I come back to Haikou.
棒 overall everyone in the family from sg and hk had only good things to say about the stay.
Verified with local relatives that this is a newly renovated hotel before i booked it. Being ocd, did plenty of research pertaining to online research before I booked. Because it is new, many people probably have not heard of this hotel.
After staying I Personally appreciated the patient, friendly and professional service staff (the manager and front desk staff/concierge). Friendly to older people too.
very importantly, the room conditions were up to par!
Towels, bedsheets were clean. No smoke smell.
Toilets were clean. This one comes with separate shower and toilet areas too.
Curtains were fully automated so it’s good for those who are particular about the ease of controlling natural lighting into the room.
Rooms had about 4-5 socket areas. Had both c-type and usb charging ports (about 2 each) next to beds so it’s good for those who travel with a few phones and phone types.
TTanSharonI want to specifically says thank you to 万新 and 骆一呀. Not sure what happened but there was a bit of hiccup with my reservation, 万新 came to rescue and resolve the situation and let us check in smoothly. Very professional, friendly and approachable. The next day, we were leaving to airport, it was still raining and difficult to hail a taxi thus I have requested 一呀 to help to call DiDi and without hesitation, she helped us to book. She brought us to the DiDi waiting area and made sure that we boarded the right car and sent us off. Very helpful and friendly. The hotel is very new. The lobby and room are very clean. Overall, the 1 night stay was very pleasant. The staff willingness to go extra miles is beyond words. I really appreciated their services. Thank you so much.