To begin with the front desk clerks were great and courteous. The room was clean and comfortable. The pool was closed & it was June 1st, so that was a bummer. They advertise a gourmet breakfast, to my surprise --- it wasn't even close, no cream for the coffee, one of the juice drinks were out , no yogurt, then to top it all off ----
The waffle machine was disgusting!!! Dirty, & when I asked about the lady making a waffle ahead of me about her waffle sticking to the waffle maker,the host said ” well, it's because all of the non stick coating on the waffle maker is worn off” & the hotel was supposed to be getting a new one!!! When I wiped it with a napkin - black stuff appeared on it... So needless to say NO Waffle for me Today!! The waffle maker shouldn't have even been in use! Wow. And the temperature of the sausage Links were cold to the touch!!
Very disappointed,
Louann Archer/Steven Vaughn
I find from make my trip, very limited breakfast options, it is on highway and nearby indianapolis university. That is good for parents who coming for indianapolis university
I ASKED FOR A REFUND AND THEY ARE TELLING ME TRIP.COM NEEDS TO REACH OUT TO THEM DIRECTLY. PLEASE HELP ME WITH THIS. THE ROOM WAS NEXT TO THE ELEVATOR AND THE MECHANICAL ROOM. IT WAS SO NOISY WE DIDNT GET MUCH SLEEP. THE SHOWER HANDLE WAS BACKWARDS AND WHEN A PERSON CAME TO EXPLAIN THAT, WE ASKED ABOUT THE NOISE. HE SAID PEOPLE IN 108 (our room),208 & 308 ALWAYS COMPLAIN. THERE ARE 60 ROOMS AND 10 CARS IN THE PARKING LOT. IT WAS TOTALLY UNNECESSARY TO BE IN THAT ROOM.
PLEASE HELP AND LET ME HESR FROM YOU.
LYNNETTE ENLOW
608-577-9916
ผผู้เข้าพักThe checkin was frustrating, we had to wait in line and couldn’t check in because I couldn’t find my license which was no fault of theirs however once we found it we got back in line to check in and was told that the room was not ready so we walk out of line and received a text that the room was ready so we had to go and wait in line agaiin. We requested ground floor close to elevator because of issues. We realize that requests are not guaranteed but 4th floor way down the hall? This was our third stay with no previous issues We will not return to this hotel.
XXinghuashuyingchuidijiantianmingLovely and convenient room. Hot water, coffee and tea are provided at the dining area. The pool is also enjoyable.
Great location (close to the downtown area), with only a few minutes’ walk to important business district and sightseeing places.
Ее.и.Отель неплохой, но месторасположение никакое. На запрос в отель по трансферу из аэропорта, ответа не было. В аэропорт увезли. Общественного транспорта рядом нет. Чистенько. Персонал приятный.
ผผู้เข้าพักTo begin with the front desk clerks were great and courteous. The room was clean and comfortable. The pool was closed & it was June 1st, so that was a bummer. They advertise a gourmet breakfast, to my surprise --- it wasn't even close, no cream for the coffee, one of the juice drinks were out , no yogurt, then to top it all off ----
The waffle machine was disgusting!!! Dirty, & when I asked about the lady making a waffle ahead of me about her waffle sticking to the waffle maker,the host said ” well, it's because all of the non stick coating on the waffle maker is worn off” & the hotel was supposed to be getting a new one!!! When I wiped it with a napkin - black stuff appeared on it... So needless to say NO Waffle for me Today!! The waffle maker shouldn't have even been in use! Wow. And the temperature of the sausage Links were cold to the touch!!
Very disappointed,
Louann Archer/Steven Vaughn
ผผู้เข้าพักBy far the staff at this hotel was so much more helpful and welcoming than any hotel I have ever previously stayed in. Good night staff was so friendly and willing to help answer questions. Good morning staff and breakfast stuff we're constantly checking on customers and making sure everyone had what they needed and were taken care of. Our room on the third floor was huge, spacious, included two giant Riverview windows, and was cleaner than any hotel I've stayed in previously. Lastly, I have to mention that the breakfast buffet was more delicious and larger than any breakfast buffet of other hotels. We stayed for one night, myself, my boyfriend, and my 6-year-old son. Not a single complaint and I would recommend this hotel to anyone looking to stay in the downtown Evansville area!!
ผผู้เข้าพักWe enjoyed our stay. My grandson stated, “This is a nice hotel” as we entered the lobby. Crystal was an excellent and accommodating agent at the front desk. The room was clean and hallways were nice even though some were being refurbished.
ผผู้เข้าพักI ASKED FOR A REFUND AND THEY ARE TELLING ME TRIP.COM NEEDS TO REACH OUT TO THEM DIRECTLY. PLEASE HELP ME WITH THIS. THE ROOM WAS NEXT TO THE ELEVATOR AND THE MECHANICAL ROOM. IT WAS SO NOISY WE DIDNT GET MUCH SLEEP. THE SHOWER HANDLE WAS BACKWARDS AND WHEN A PERSON CAME TO EXPLAIN THAT, WE ASKED ABOUT THE NOISE. HE SAID PEOPLE IN 108 (our room),208 & 308 ALWAYS COMPLAIN. THERE ARE 60 ROOMS AND 10 CARS IN THE PARKING LOT. IT WAS TOTALLY UNNECESSARY TO BE IN THAT ROOM.
PLEASE HELP AND LET ME HESR FROM YOU.
LYNNETTE ENLOW
608-577-9916