La atencion al llegar muy buena, aunque se tardaron para poder hacer el check in, ya pasaban de las 3 y ya tenian a varios huespedes esperando poder entrar a la habitacion, dijeron que aun no les actualizaban el estatus de las habitaciones.
En la habitacion casi todo bien, excepto la cantidad de agua en la regadera y en la llave del lavabo, salia poca.
Al momento del check out, la chica que me atendio fue muy rapido aunque su actitud no fue la mejor cuando le pregunte por la factura, como si estuviera ocupada o malhumorada.
En general es un buen hotel, muy bien ubicado
Bbm998I stayed one night at the Hilton Garden Inn Silao Aeropuerto Bajio for a business trip and was overall very pleased with the experience. The standout feature for me was the extremely comfortable bed—perfect for getting a restful night's sleep before a busy day.
The free airport shuttle was another big plus. I called as soon as I landed, and the shuttle arrived within 10 minutes—fast, convenient, and stress-free.
While the stay was generally very good, I did notice the bathroom cleanliness could use a bit more attention, especially around the small details. The toilet was also clogged upon arrival, which was a minor inconvenience.
That said, the value for the price was excellent, and despite those small issues, I would definitely return for future business trips. With a bit more attention to bathroom maintenance, this would be a near-perfect stay.
ผผู้เข้าพักGood location, very friendly service staff ! but negative, the staff are very distrustful and keep running after you to ask you to pay, especially in the restaurant. like . Very unpleasant and a big change from last year. That's why we changed the hotel.
Gute Lage, sehr freundliche Mitarbeiter im Service aber negativ, die Mitarbeiter sind sehr Missttrauisch und rennen laufend hinter einem her, dass man bezahlen soll, besonders im REstaurant. wie . Sehr unangenehm und eine große Veränderung gegenüber dem letzten Jahr
ผผู้ใช้ไม่ระบุชื่อExcellent hotel, very comfortable & spacious room. Plenty of hbo channels & was easy to change language preference. The frigobar functioned perfectly & kept my frozen food frozen.
I heard some music for a short while, but it wasn’t late. I found the breakfast above average as the chef knows how to prepare eggs nicely (not pulverized or overcooked to minuscule crumbs), but the orange juice didn’t seem authentic.
Hotel staff was friendly & welcoming. My room was spotless!
ผผู้ใช้ไม่ระบุชื่อNunca me había hospedado en algún hotel de esta cadena, pero me gustó mucho! La habitación estaba cómoda, limpia, con una buena vista y muy bonita! El servicio excelente, todos muy amables!! Yo lo reservé para acudir a la Feria de León y me quedó super bien la ubicación, porque está justo en frente! La comida del hotel no la probé, pues prácticamente me la pasé en la feria! Pero sin duda regresaría a hospedarme ahí mismo!
JJesijeThe hotel is good, the room is clean, the housekeeping staff are friendly, and the breakfast is delicious. However, I booked a room with a kitchen, but there were no cooking utensils such as a knife, cutting board, or pot. When I requested a knife for cooking, I was given a meat-cutting knife instead.
ผผู้เข้าพักI was very happy with this classic hacienda on the hill with great overview of the wide valley 😃 - the hotel has save private parking lots and quiet surrounding. The swimming pool was refreshing - you only have to walk a steep street or take a Uber/Taxi to reach to city center and back.
ผผู้เข้าพักPerfect location to explore the city and come with a car. The parking is very easy inside the hotel. You can drive inside the hotel and get of your car - so convenient 😃👌 - The hotel is of high standard and the service is charming professional 👍 We had a great time!
ผผู้เข้าพัก這是一家充滿藝術氣息的小規模酒店。每間客房設計都不同。我親自住過3個房間。更讓我驚喜的是酒店工作人員的熱情,儘管語言不同,但儘量理解我的要求並滿足。要説明的是酒店離市中心步行要25分鐘左右,也不是五星酒店的設施,適合經濟旅行的人。It's a small hotel but you can feel art everywhere in it. each room has it own design. I have stayed in 3 rooms and everyone is different. What made me happy much is their people's. Although I can't speak Spanish well, they tried understand me and help me all. off course, must say, it is need about 25 minutes to arrive downtown by walking. if take a car, only 5 minutes. and it isn't a 5 star hotel, is meet who want travel with ecnomico plan.