DDean Toone2nd time of staying at this hotel and a bit of a let down this time. Not sure if new management but everything is run on a very tight budget. The reviews look good but for a hotel that's been open since 2020 and it to have less than 10 reviews that speaks for itself. My last review was not there either so looks like previous ones have been wipped.
Breakfast was included in the price, but choice was very poor. Its either noodles or eggs and toast. That's it. They don't have a fully stock bar to relax in after a long day like it boasts. They do not have any spirits and don't even have any beer. All they have is red wine, and they will only sell you it by the bottle.
Staff are nice pool was nice and room was clean but its a good 2 star at best and certainly not worth the price charge.
To the hotel, suggest you amend your write-up of the hotel as its now misleading on so many fronts.
Sorry, it's not like me to give a negative review but you have a long way to go to be worthy of a better one.
ผผู้เข้าพักSaravoan has the best location in Kep, overlooking a great little beach with excellent views of the islands,we have been staying there for holidays every year for the last nine years in which time a few managers have come and gone, the amenities have not changed much but quiet rustic and suit the rainforest environment,they now serve a free breakfast which this time was very good, service was as usual pretty good, sometimes requires patience but they are always helpful,to reception is poor and always has been but wifi is fine,pool is still clean and in great spot with views, moto rents are cheap and it’s a lovely ride to the crab market around the foreshore about one kilometre away, there are plenty of fancier hotels in Kep now but if you like location, views,close restaurants and reasonable service this one is the best hands down!
LL EFWe were nicely welcomed and checked in very easily. The bungalow was quite roomy, a little hot but we had a mobile fan that was just enough. We were right in front of the swimming pool which was accessible even at night so we had one last dip to refresh before going to bed. The vegetation between the bungalows made for a nice and relaxing atmosphere.
FFrancis.MiradorThis is hands down the best place I have stayed in Kep. From the moment I arrived, the reception was exceptional—the staff are incredibly welcoming, professional, and went above and beyond to make me feel at home. The atmosphere is perfect for a relaxing getaway. Highly recommended for anyone visiting the area!
MMargaritaI had just one night at this hotel therefore I can't say too much. My room had nice panoramic view, the bed was comfortable. The room was clean.
The door to the balcony was hard to open, some light bulbs needed to be replaced.
There is an elevator but it was broken the day I was leaving.
There was also pool where you can chill out. But would be nice to have a working cafe to have some snacks and drinks.
The owners we're not very friendly, (but their English was not very good as well, so maybe we just couldn't understand each other clearly.) Somehow they managed to organise my transfer.