โรงแรม 4 ดาว ในเดวอน สหราชอาณาจักร

Great hotel, lovely and clean. Perfect location. Food was very nice. Definitely be returning next time we are down. Thank you very much for our wonderful stay ☺️

We stayed in a 1 bed lodge. The property had everything you need and the washing machine/ tumble was a great addition and we were also given a few wash sheets- bonus.It was also fully equipped with the little things that makes the stay more enjoyable/ comfortable such as kitchen roll/ tea towels/ liquid/ coffee/ tea/ milk sachets and shower gel/ shampoo. The heater in the bathroom was also great to offload wet towels from the pool. The house itself was good. The only thing that would have made it a tad better was a little bit more attention to cleanliness detail. However I am certain that had we pointed this out to staff this would have been rectified as they did with a request for change of bedding. On the flip side, if it had been overly spotless I probably wouldn’t have relaxed either with our 2 children. In all, we cannot complain for price we paid. The events put on was a lovely surprise as we didn’t expect this. This ranged from bingo, bouncy castle and a magic show. The different food vans each evening were a lovely touch. We only tried the chicken curry on a Monday evening and to be honest, we thought it lacked on flavour. The peacocks were super amazing wondering around and the three little ducks. Lovely location to go out and explore we went to Bucks Mill ( beautiful) Bute ( beautiful) and Westwood Ho! Also nice for a bit more ambient. Also, if you have children, the milkyway adventure park is a lovely addition and takes about 25 minutes.

We stayed in two King rooms with balconies as a family and overall the hotel has a lot going for it. The location is fantastic — right in the heart of Exeter, perfect for walking everywhere. The hotel itself looks great, especially the sky bar on the top floor. The views are excellent, the drinks are very good, and the service up there was genuinely friendly and attentive. We also grabbed some nibbles in the downstairs restaurant and both the food and service were solid. The rooms were clean, spacious, and the balconies were a nice touch. Everything felt modern and comfortable. The only real downside — and it’s a big one — is the front desk service. For a hotel at this price point (and especially as an IHG property), it really let the whole place down. The staff were slow, not particularly knowledgeable (and I hate to add, not the ”quickest”), and quite short/rude at times. We were told when checking in that we’d get late checkout as IHG members, but when we returned later a different staff member had no idea what we were talking about and seemed confused about how to handle it. She eventually offered only one room until 12pm, which after a 3pm check-in really doesn’t feel like proper late checkout. We travel a lot and the front desk experience here was noticeably below standard. The rest of the hotel (rooms, bar, restaurant, location) is genuinely good, but the poor front-of-house service is what we’ll remember most. Would I stay again? Probably, because of the location and the rooms, but I really hope they sort out the front desk training and attitude.

ฉันไม่สามารถพูดอะไรเชิงลบเกี่ยวกับโรงแรมนี้ได้ ทําเลที่ตั้งดีเยี่ยม พนักงานที่น่าตื่นตาตื่นใจ ช่วยเหลือดีและเป็นกันเองมาก!+++

Booked a Standard Double Room without breakfast. It’s possible that the room was fully booked but the property upgraded us to a Triple Room which was not an issue. However, the tv remote does require a full deep clean, as there appears to be build up of dirt.

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

Excellent location if you want to visit Exeter by day or night. Good breakfast played out although I tend to get it with a room deal so it's a lot cheaper! Parking payment is reasonable. Friendly staff.

โรงแรม Devine เรียบง่ายที่มีเสน่ห์ทางประวัติศาสตร์เช่นนี้  ห้องโถงทางเข้าที่มีเสน่ห์ดึงดูดคุณเข้าสู่พื้นที่ต้อนรับที่สวยงามและสวยงามแห่งนี้ เรามีความสุขมากที่ได้เข้าพักในวันส่งท้ายปีเก่า  & ได้รับการต้อนรับด้วยแชมเปญฟรีแก้วน่ารักในการให้ปีใหม่เข้า  พวกเขายังมีวงดนตรีสมัยใหม่ที่ดีมากที่เล่นเพลงที่ดีที่สุดในห้องที่หรูหราของพวกเขา  เราจะให้ประสบการณ์ 5 ดาวที่โรงแรมที่ดีแห่งนี้อย่างแน่นอน  ขอบคุณมากค่ะ

Booked a last minute break and have to say what a little gem this hotel is. We were welcomed by the owners Steve & Wendy who the most friendly and down to earth people you would ever wish to meet. Their attention to detail is second to none. Complimentary home baked Bakewell tart, fresh milk if needed and an even honesty bar whereby you are trusted to serve your own drinks and settle upon departure. Never came across this before at any hotel stay, just shows what genuine good people the owners are. The hotel is immaculate, tastefully decorated and only a few moments stroll to the sea front. We had the best nights sleep, mattress was extremely comfortable and bed linen was of high quality. Lovely freshly cooked breakfast made to order with additional fresh continental offerings available. This hotel failed to disappoint we can’t wait to visit again.

The Mercure is centrally located 5 mins walk from the centre of the city and the Cathedral. Our room on the third floor was clean and serviceable although some of the furniture had seen better days. Car parking is available and costs £15 per day which is cheaper than the public car parking across the road.  Families note, pool costs £10/adult. (Children free)