Clean, good service and very high quality rooms! Bad points: curtains have no blackouts, which makes you wake up with the sunrise, not letting much space for a good rest; breakfast not so good. I think for one of the highest prices in town, the could improve.
First of all, you won’t find many hotels in china where fresh coffee machines available 24hrs at lobby, which helps a lot to coffee lovers like us. Other options are teas and hot juices. The hotel receptionist both day and night shift left us impressed, thanks. Laundry works well. Room is new and a kind of smart room. Price/performance ratio are at one of the highest of our trip.
ผผู้เข้าพักI arrived at the hotel around four in the morning, exhausted and with tempered expectations after a major flight delay. To my great surprise, the staff had patiently waited for me despite the ungodly hour. Everything was prepared, and the check-in proceeded smoothly and professionally, without any trace of impatience or reluctance. This attentiveness and consideration from the very first contact set the tone for my entire stay.
The room far exceeded my expectations. Not only was it exceptionally comfortable, but it also offered that rare standard where price and quality stand in a remarkable relationship to one another. The cleanliness was impeccable, the furnishings tasteful and thoughtfully arranged – one could sense genuine care in every detail.
The breakfast deserves special mention: an abundant selection offered both traditional Chinese dishes and European options for Western palates. The quality of the food was consistently high, freshly prepared and lovingly presented. It was evident that international guests' needs are genuinely considered here, without sacrificing local authenticity.
What truly distinguishes this hotel, however, is its staff. The friendliness and attentiveness with which one is received and cared for goes far beyond the usual service level. This is the kind of hospitality that doesn't feel forced, but springs from genuine warmth.
For anyone visiting Dunhuang – whether following in the footsteps of the Silk Road or exploring the breathtaking Mogao Grottoes – I can wholeheartedly recommend this hotel. It not only provides an excellent base for exploration, but becomes itself a positive part of the travel experience.
JJakubIn gernarl the hotel is ok - clean, nice rooms and helpful staff. But it lacks lots of attention to detail. The upstairs terrace was dirty and not preperd to use (contrary to what the pictures on trip.com show). The area around the swimming pool could also look better and cleaner. Also, we arrived at 15.00 and our room was still not ready.
Lots of good street food abalible for breakfast around the hotel. And the hotel has very good coffee.