It was a pleasant stay, room exactly like picture. We asked for a upper floor and they gave us a room on top floor. Front desk was very nice. The only down side were the towels were very thin and one towel was stained. Also the bathroom needed some cleaning found a used tooth sword in the shower on the ledge and the wall needed cleaning.
La recepción muy atenta. Esta limpio, las cama muy cómoda, tranquilo, excepto por el piso ya que creo no lo limpiaron habían manchas en el piso y un insecto muerto. El baño era nuevo o recién remodelado, solo la puerta tenía un desperfecto pero nada que afecte mi estadía. Las toallas son muy pequeñas, no había papel sanitario, llegué noche ya no quise ir a recepción a pedir uno. Por lo general yo siempre llevo el mío. En cuanto a las instalaciones el área de estacionamiento es muy pequeña apenas cabe un coche pequeño , por lo mismo los otros huéspedes invaden el espacio del otro. Apenas podía abrir mi puerta. De mi camioneta suv que era pequeña.
ผผู้เข้าพักCould definitely use some upkeep, just seemed overall dingy. Wi-Fi didn’t work in our room along with the phone. The pool was nice. I guess for $175 I just had higher expectations, this is what I would have expected if I’d paid $75!!
CChristy197I usually stay at this hotel unless I'm camping when I visit Eureka Springs. It always has great service at the front desk, a really good breakfast, and rooms that are easily accessible from the parking lot. When I packed for my trip, I expected the same rooms and amenities that I usually get. This time was different. It was still a good location and provided a clean room except this is the only time I've been put around the very back on the very top floor and couldn't easily load and unload my suitcases from my car. The elevator was broken and I had a heck of a time finding my way around the winding floors of the building. Not only that, but the main reason for choosing this hotel was the hot tub and indoor pool. Both were closed for maintenance. The door to my room also did not seal well and I had to make sure it was pushed in physically in order to make sure the top lock would lock correctly.
I had a wonderful breakfast and a quiet night. It was still a nice get away.
RRebecca daughtreyI had requested early check in if at all possible as I am a stroke survivor and I had been driving all night. I got there about noon and told the girls up from o was there. The one young lady told me she didn't have any rooms available but would have one for me a son as she could. I got back in my car and hunkered down for a nap BUT within fifteen minutes the little girl was there telling me she had me a room ready. I was shocked and o so thankful! These young ladies at this front desk were so pleasant and so nice and made me feel so good and welcome. It was like like seeing old friends. I would highly recommend this place to any of my friends or family
ผผู้เข้าพักWe selected this hotel primarily for its convenient location, just a short drive from our daughter’s home, as well as its proximity to various shopping options in the area. From the moment we arrived, the staff greeted us with warm smiles and a genuine willingness to help, making us feel right at home. Our room exceeded expectations; it was impeccably clean, thoughtfully arranged, and notably free of any musty odors that can often linger in hotel accommodations. Overall, our stay was comfortable and enjoyable, thanks to the attention to detail and excellent service.