Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
The location is recommended, nearby the Central Station. Spacious for a standard room. For standard room is there no outlet available so it was difficult if you want to curl or iron your hair. When I checked in the room looked clean but the toilet was not cleaned the was still urine in the toilet and drops of urine on the toilet seat so I called the reception and they sent somebody to get it cleaned. Staff are friendly.
Amazing hotel friendly staff kids was very happy everything very good very good area easy to find the hotel and it’s near to Petrol pump easy you can get what you need. 5 star for hotel management service and staff.
EXCELLENT location and SUPER staff at reception. The rooms are of a good size, TV with all the channels you need, coffee & tea facility and clean bed and bathlinen - there is also nice shampoo, conditioner, soap and body lotion in the en-suite bathroom. The only two things that could make it even better are: put a fridge in the room
OR invest in an ice machine and, have the rooms cleaned before 3pm (mine was cleaned at 5 pm when i returned from a whole day’s work and had to wait) OR recruit more cleaners. By all means, I’ll return and thank you for a great stay.
Good hotel at a great location , Just in the middle of Antwerp Center.
The hotel and rooms looked a bit dated, and could use a refreshing overhaul!
But nevertheless we really enjoyed our stay.
It was clean and comfortable. Staff very friendly and professional.
De locatie nabij het station in Turnhout naast het spoor gaf ons eerst twijfels, maar het geluid van de voorbij rijdende trein is nauwlijks hoorbaar. Heerlijk geslapen. Het ontbijt was zeer uitgebreid, er was ruime keuze.
ผผู้เข้าพักOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
ผผู้เข้าพักSuper leuk en hip Hotel in een van de mooiste gezelligste wijken van Antwerpen -Zuid gelegen bij een prachtig park, parkeergarages en faciliteiten. Met de tram voor de deur rijdt je binnen 10 minuten het centrum in. Het hotel is hip en jong. Inchecken aan de bar waar je gelijk een lekkere welkoms cocktail krijgt. De hotel lounge is een hippe bar met lekkere muziek of DJ en en een goede kaart voor wat te happen, dineren en drinken. De hotelkamers zijn niet heel groot maar, modern, strak en functioneel voor een weekend in Antwerpen. De bedden liggen lekker stevig en de kamers zijn goed geïsoleerd. Zeker keer doen.
JJ TripThe location was excellent — very convenient and close to everything we needed. However, our stay was affected by a few issues. The soundproofing of the room was poor; we were woken up around 6 a.m. by the clattering of dishes and cleaning noises from outside. It was difficult to rest properly.
Additionally, there were a lot of fruit flies in the room, constantly flying around, which was very bothersome and affected the quality of our stay. I hope the hotel can improve on these issues — otherwise, it’s a real pity given the great location.
LLuuk OrlandoStay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
ผผู้เข้าพักEXCELLENT location and SUPER staff at reception. The rooms are of a good size, TV with all the channels you need, coffee & tea facility and clean bed and bathlinen - there is also nice shampoo, conditioner, soap and body lotion in the en-suite bathroom. The only two things that could make it even better are: put a fridge in the room
OR invest in an ice machine and, have the rooms cleaned before 3pm (mine was cleaned at 5 pm when i returned from a whole day’s work and had to wait) OR recruit more cleaners. By all means, I’ll return and thank you for a great stay.