Really have nothing bad to say about the hotel but lots to say about the restaurant, the Hidden Gem!
As there were no choices for restaurants nearby, most of us ended up at the in-house Restaurant, the Hidden Gem! We had to wait at least 20 minutes to be seated, then another 20-30 minutes before our order was taken. But must say, the beer that ,my husband ordered came very fast! Another long wait for the food to come. My husband ordered the Traditional Club, no problem there. I ordered the Seafood Platter and that is the worst food, I ever had! When I tried one of the breaded scallop which was a darker shade than usual, the scallop was rubbery! The shrimp was overcooked too but at least that was eatable. The beer battered haddock was uneatable, the end part it was so hard , I could not cut into it, so I tried the middle and the batter and fish was uncooked, batter was soggy and fish had an unpleasant smell. I tried to catch the attention of the waiter but after 10 minutes of no success, I went up to the bar where he was and asked him to come to the table. Showed him the food, the fish in particular and he agreed with me that it was not good. He took the plate of food in and came out a few minutes later to say that the chef insisted that the food was edible! I wished I had taken a picture of it. He offered to cook me another plate but at this point, I have lost my appetite! Or he was going to offer me 50% of the cost of the meal. We did not agree and the waiter called the Manager. When she came, she was the most unpleasant and hostile person, insisted that we either pay 50% of the meal, since I had eaten half of the salad and the one scallop and shrimp! Otherwise she was going to have us kicked out of the hotel! As it was already past 8 p.m. and after a long day of driving, we had enough and say ok we’ll pay the 50% but would write a nasty review! She came back before we got our bill and said she will take the meal off our bill after all as she had seen the food, No apologies no nothing!
I was so disappointed as I was hoping to enjoy the delicious fresh seafood that Nova Scotia has to offer one last time before going home and this was what I got!
Never had such a bad experience with any Restaurant Staff/ Manager ever!
Clean facility run by professional personnel. Price included breakfast which was very good for tourists and working people. Only item that I found steep was the parking. Centrally located.
Conveniently located close to the airport. They have a free shuttle that runs through the night. Excellent place to stay for middle-of-the-night or early morning flights.
i was a little bit reluctant because of the low rating in google, but when we had our stay there, it wasnt bad at all. the only thing that id say wasnt really good was the breakfast. not much to choose from, and the poor taste of coffee. Nevertheless, for its price, id stay here again.
ผผู้เข้าพักAwesome location right in town walking distance to anything you could want. Stunning views and grounds. We stayed in Skye house. We will be back
ผผู้เข้าพักReally have nothing bad to say about the hotel but lots to say about the restaurant, the Hidden Gem!
As there were no choices for restaurants nearby, most of us ended up at the in-house Restaurant, the Hidden Gem! We had to wait at least 20 minutes to be seated, then another 20-30 minutes before our order was taken. But must say, the beer that ,my husband ordered came very fast! Another long wait for the food to come. My husband ordered the Traditional Club, no problem there. I ordered the Seafood Platter and that is the worst food, I ever had! When I tried one of the breaded scallop which was a darker shade than usual, the scallop was rubbery! The shrimp was overcooked too but at least that was eatable. The beer battered haddock was uneatable, the end part it was so hard , I could not cut into it, so I tried the middle and the batter and fish was uncooked, batter was soggy and fish had an unpleasant smell. I tried to catch the attention of the waiter but after 10 minutes of no success, I went up to the bar where he was and asked him to come to the table. Showed him the food, the fish in particular and he agreed with me that it was not good. He took the plate of food in and came out a few minutes later to say that the chef insisted that the food was edible! I wished I had taken a picture of it. He offered to cook me another plate but at this point, I have lost my appetite! Or he was going to offer me 50% of the cost of the meal. We did not agree and the waiter called the Manager. When she came, she was the most unpleasant and hostile person, insisted that we either pay 50% of the meal, since I had eaten half of the salad and the one scallop and shrimp! Otherwise she was going to have us kicked out of the hotel! As it was already past 8 p.m. and after a long day of driving, we had enough and say ok we’ll pay the 50% but would write a nasty review! She came back before we got our bill and said she will take the meal off our bill after all as she had seen the food, No apologies no nothing!
I was so disappointed as I was hoping to enjoy the delicious fresh seafood that Nova Scotia has to offer one last time before going home and this was what I got!
Never had such a bad experience with any Restaurant Staff/ Manager ever!
LLarryMy experience at the travel Lodge was fantastic the room was big everything I needed was there my original booking was a day later then it should of been but when I arrived the lady at the desk was there to help and got me all fixed up. I highly recommend this hotel the service is excellent the breakfast is fantastic whatever you need is there or at the desk a small shop to pick things up to get you by. I'd say though some spots in the rooms are lacking some matnience however I really enjoyed my stay and I hope to go back again soon.
ผผู้เข้าพักThe young man at the front desk was kind. The breakfast was included. It has scrambled eggs, sausages, juice, some fruits, yogurt, cereals, waffles makers, toasts, hot beverages. I like how they put at our disposition recyclable trays to bring back to our room. The room was clean-ish (except for dead squashed bugs on the wall and door). Overall, it was a nice stay.
ผผู้เข้าพักIt was unclear to me when I booked online that a “physical” credit card was required to use for a damage deposit.
*I had loaded my credit card to my wallet on my iPhone & left the physical card @ home.
(I don’t carry a purse, so this was a great option for me).
The motels policy was credit card to use as a damage deposit…NO exceptions 😱
I had offered to use cash, but, was told no 😱😱
It just so happened that I had a credit card tucked away in my glove box or I would have been out of luck…would not have been allowed to check in & would have lost $400 on the room rental.
SO…beware travellers!!
DDouglasGreat hotel in a great location. The hotel is located very close to many stores and a theatre. The hotel also provides umbrellas for the occasional rain showers. The breakfast staff were very friendly, and constantly checking in with people to ensure everything was good.
This is the perfect launchpad for touring the area. And if we are ever back in Yarmouth, we would definitely stay here again.
ผผู้เข้าพักIf you are planning on doing the Cabot Trail, and not starting in Sydney, this is a great place to stay before you start the drive. The rooms are comfortable and quiet, and the on-site laundry was great - it saved us a lot of time trying to find one in the next few days.
The owner was very helpful, and the breakfast was one of the best on our trip so far, with lots of fresh fruit.