RRijkSomewhat tired looking hotel, which could use an upgrade (paint, for example). The bed and shower were good, breakfast is mainly catering Asians, which is the hotel’s main target audience. But the staff are not very accommodating when asking for alternatives. Part is due to language barriers, but in other hotels, staff use Google translate fluently to deal with such barriers. I hope the staff of this hotel will practice more with translate apps.
Initially we were offered free shuttle services and two additional hours before check out time. The next day we had to renegotiate this agreement, which was not due to a language barrier because our Indonesian friend had requested this. The renegotiation was probably due to poor communication among staff shifting work.
The hotel is well situated for travellers: just 5 minutes from the airport. There’s a small supermarket next door and several ATMs nearby.
ผผู้ใช้ไม่ระบุชื่อOverall, I am satisfied with my stay at this hotel. We booked the Executive Suite, and it was perfect for two adults and one 11-year-old child. The room was spacious, comfortable, and had a beautiful view.
The breakfast offered a good variety of dishes, and everything tasted delicious. The lontong sayur was especially outstanding—it was one of the highlights of our stay.
There are a few areas that could be improved. The water in the bathroom drained quite slowly, so the bathroom floor may need some repair or adjustment to allow the water to flow properly into the drain.
The parking area is limited, and assistance from the parking staff is needed to park vehicles. There was no hair dryer or iron provided in the room, although these may be available upon request.
Lastly, I think the friendliness and hospitality of the reception staff could be improved to provide a warmer welcome for guests.
ผผู้เข้าพักA perfect stay in a perfect location. Everything meets our satisfaction. Smooth check in check out, a spacious room with good aircon, kettle, fridge and spotless working bathroom. A big shout to all the staff from housekeeping, breakfast restaurant, reception, porter and secure staff. A special mention to the chefs who make delicious and plentiful breakfast we absolutely enjoy every morning. The best nasi kebuli I've ever had, so delish, so moreish, so perfect. The only thing is only 1 same sweet sambal everyday which would be better if homemade and varied. I would like to stay in the hotel group if they have them in different cities because I found Lampung is too small, and infrastructure to further beautiful areas such as The Sharks Teeth Beach are very bad, unfortunately I won't go back to this amazing hotel.
ผผู้เข้าพักThe hotel room quite spacious, near to mall and foodcourt, in the middle of the town , the food at restorant was superb eventhough many of the menu written in the book wasn't complete ,
ผผู้เข้าพักHappy with the location as it close to a supermarket, a cafe and not too far from our place of work. Did not like the quality of the water from the taps but was super happy that fresh water was provided at the lift landing for guests. The high tech control panel and the bathroom mirror was a level above other hotels.
AAchmadOverall good, the hotel is really clean and the rooms are quite spacious, which makes it super comfortable to stay. Definitely a great choice for travelers looking for a hassle-free stay. The breakfast is good, but having more variety on the menu would make it even better