ผผู้เข้าพักStayed at the Imperial for the 5th time and I cannot recommend this place enough, very clean, great rooms, friendly staff will definitely look at booking next year.
PP40ULWThe hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
ผผู้เข้าพักI have stayed here a few times and in general had a pleasant stay. I booked last minute for a Saturday night and I was very disappointed to find a party going on until 12.00. T he music was pretty loud and I had booked a double but was given a twin. I feel that when booking I should have been told there was a disco on and I could have booked elsewhere. On a positive note I appreciate the free parking.
HHesseyThe experience was very good. I visited with my children.
They enjoyed the breakfast especially the waffle.
Luggage storage was amazing too. After checking out, we had to keep our Luggage as the train time was still hours after check out.
Easy access to the attractions and the tram and bus stop close to the hotel.
The room size is okay, but it would have been better if there was ventilation, especially in this hot weather.
ผผู้เข้าพักBooked for one night & due to circumstances ended up checking in on 3 consecutive nights. As a lady solo traveller I felt so safe and completely at ease here. Unfortunately as it wasn’t a planned trip I didn’t have swimming costume with me to make use of their facilities. Parking is lovely & close to hotel. Whole hotel spotless & beds comfiest I’ve ever slept in while travelling. Breakfast, loads of choice & although buffet style all very fresh. Staff very friendly and nothing too much trouble. Super the bar served fresh food until late as I was later checking in on all nights. If I’m in the area I would gladly stay here again & happily recommend to other travellers 😊