Better than I expected! The room was spacious, and the hotel provided plenty of toiletries. We stayed for one night after our cruise, and the location was great. If you’re up for a walk, there are several stores and restaurants within walking distance, because it is fairly close to Dania Pointe and Oakwood Plaza. Can’t forget to mention how convenient the shuttle to the airport and cruise port is. It starts at 5 a.m., and we were so happy to be able to use it, even with our early flight.
Really nice staff. However, the hotel itself is very old to be in business. I had stains in my room and molds all over the place. And had to change rooms three times for broken A/C and elevator is out as well. The staff are nice and trying their best but the building need some attention
EEvanFirstly SUPER CLEAN! Inside AND Outside. CLEEEAN! Usually I hate hotels with carpet, but it was so clean I genuinely felt comfortable taking my socks off!!! And after one full night of walking basically barefoot through the room the bottom of my feet were clean!!!!! And the beds are SO COMFORTABLE!!!! I really only have two negative things to say which I will stay below.
The Front Desk lady at first Kind of acted as if I was slightly bothersome, Which rubbed Me the wrong way at first especially after she informed me that there was a $50 deposit which was not told to me earlier over the phone or before purchasing a room or after. And at first she was uncaring. But they were busy, I have a job as well and sometimes I can be slightly shorter with some customers, it's never anything personal, we're human, but at the end of it she actually made an exception to the deposit because I was not informed. Which totally made up what I felt at first. She actually turned out to be very kind and caring. so this negative one actually wasn't that negative.. lol
Now .. the breakfast 😂. PITIFUL!!! It's not nasty. Or gross.. it's just, bleh.. beagles. Bread. Maybe ONE hot dish if your lucky. Only decent thing is One Waffles maker for a HUGE hotel. Which most hotels That serve breakfast. So again it's not bad, just nothing special.. one could even say subpar, I mean the Comfort suites which is right across the street which is much cheaper has two times better breakfast.. but nothing compares to the Home2 rooms. The rooms make up for the lousy breakfast.
The bathrooms!! Have FULL bottles of really good conditioner, shampoo on my antibody wash as well as hand soap and lotion. The Smart Tvs are AWESOME! Incredibly high definition and pretty big!! And the walls are pretty thick and soundproof, you might hear a door open or close next to you once in awhile but you don't really hear people talking or any noises from your neighbor other than the occasional door shutting or opening.
And I just have to speak on the breakfast part one more time, their breakfast bar the way it's set up you would think it was going to be so extravagant. When it's worse than. Comfort suites and comfort suites set. Is ... Let's just say not humbled, lol. It definitely less extravagant come up with the breakfast is decent, I have at least two to three hot items.
Fix your breakfast and I'll give you five stars all day on everything!!!
Oh yeah they also have a gym, as well as fire pits outside which is pretty cool!! And my room, which was the king sweet came with a full size couch, ottoman and what looks like a half kitchen basically with a dishwasher and full sink and even dishes!!
ผผู้เข้าพักHotel was as advertised inside the airport with cero commute need. The room was spot clean but dated, was like 1960 with a flat screen tv. Outside room and lobby also super dated.
No ammenities. It’s purpose is to be a place to crash inside the airport.
DDr RobertMy review is intended as constructive feedback and should be taken that way.
Check-in was a bit of a hassle, but once we got over a speed bump, everything was fine. I won't go into what happened exactly, but please NOTE: they do NOT accept cash for the deposit or payment. You must have a credit card.. Make sure your card works... and they don't seem to accept Union Pay cards. There isn't any drinkable water in the room, but there is a convenience store two buildings away - super convenient.
The rooms are clean. But, everything is old. The furniture could be quickly restored with some varnish to the furniture, and rustic rugs tossed on the wooden floors. They should consider adding their own line of soaps and hair care products for an element of care and elegance. It'd be nice to have a couple of complimentary bottles of water, as well.
The free shuttle from the airport - go to blue baggage claim and go out one of the blue entry/exit points; either 1 or 2 - at the far ends of the baggage claim corridor. Look for a ”Veterans Limo” van. They come regularly. Just tell the driver where you're going.
Breakfast is great if you love carbs. Unfortunately, no proteins were served. I recommend just adding some scrambled or hard-boiled eggs or turkey bacon and cheeses. You should add more varieties of bagels and bread, as well - especially if you're going to stay carb-centric. Raisin bagels would've been nice.
Thanks for the waffles. Neat, but I would prefer an omlette station.
Overall, I will probably not stay here again, but only because there are so many other options to choose from.
Oh... No offense, but the front desk staff could use some training in customer service and customer care. A couple of them seem to be tired of guests and refer to guests as ”them” and ”they” with a tone of contempt. The staff seems to be falling into a horrible customer care death spiral of ”us” vs. ”them” and seeing ”them” as ”stupid.” Maybe have just a workshop to help staff reaffirm their commitment to the hospitality industry.
Competition won't go away, but customers will.
KKareenCEverything quite convenient, loved having a bedroom, 3 beds, 2bathrooms+toilet for our family of 5. Alarm clock is cute - different characters to wake you up gently instead of a blaring alarm sound lol!
Staff members were all wonderful, smiling and friendly.. Free car parking is helpful if you have a car but don’t need to use during your stay as transport is very convenient to get to/from the Disney areas - Bus to Magic Kingdom/Animal Kingdom/Hollywood Studios/Disney Springs/Summer Winterland (same bus as Blizzard Beach), Skyline to Epcot. Although I must say, it felt like there were more buses returning to other resorts (like Pop Century and All Stars vs Art of Animation; maybe 3-4buses for every 1). Comes quite frequent though, traffic played a part on delays.. Pop Century is located next to Art of Animation so we considered taking that bus and walking back to pass through the Skyline station as the resorts share it, but we’d always surpassed our walking steps during a park visit so just waited..
Laundry mat is handy, gets very busy during the afternoon/evening as expected. No quarters needed, can pay via QR code. They have a vending machine with detergent and dryer sheets. Staff had visited whilst I was doing laundry several times to clean and sanitize machines.
Early entry to parks a great perk, saved and opted not to buy any lightening passes. We would take advantage of early entry, do a few rides and then head back to the resort to relax for a couple of hours and then head back to do more rides/parade/fireworks etc at about 2:45pm.
We kindly received complimentary access to play mini golf as the check in staff member recognized we’ve travelled quite a long way 🥹 - thank you, it was so much fun! Complimentary access to Blizzard Beach also included, unfortunately it was too cold to take advantage of it as our stay was during what seemed like an Arctic blast! 🥶
This has been our 3rd stay here, it always gives beautiful memories to take home with us 🥰