This place is amazing!! I stayed at bldg 11 with a pool view. I’ve been in FL for 10 years and never heard of this place so I decided to take a quick weekend getaway my my granddaughter and youngest daughter. We had a blast!! The rooms are really nice, very clean! The staff are friendly, very helpful, and accommodating! I was able to book an extra night in the same room after my booking was already confirmed! Kimberly at the guest checking counter took very good care of me. The location of this is very convenient since it is pretty much close to everything such as theme parks, stores and plenty of places to eat! This is a must visit type of place!
A mi me encanta este hotel he ido otras veces y en esta lleve a mi familia pero lo único que nunca me ha gustado es que cae una gota de agua y te sacan de la piscina , incluso mi familia se quejó de lo mismo esta vez , solo por un aire que hizo ,nada de truenos y nos mandaron a salir ,y luego que uno se seca ya no dan ganas de entrar más .Ademas que me dijeron pagas 85 en el hotel y me cobraron 150 y nunca me devuelven .Yo tengo reservación de nuevo para agosto si no me devuelven esta vez no pienso ir más porque al final del día estoy pagando lo mismo que puedo pagar en otros .
EEvanFirstly SUPER CLEAN! Inside AND Outside. CLEEEAN! Usually I hate hotels with carpet, but it was so clean I genuinely felt comfortable taking my socks off!!! And after one full night of walking basically barefoot through the room the bottom of my feet were clean!!!!! And the beds are SO COMFORTABLE!!!! I really only have two negative things to say which I will stay below.
The Front Desk lady at first Kind of acted as if I was slightly bothersome, Which rubbed Me the wrong way at first especially after she informed me that there was a $50 deposit which was not told to me earlier over the phone or before purchasing a room or after. And at first she was uncaring. But they were busy, I have a job as well and sometimes I can be slightly shorter with some customers, it's never anything personal, we're human, but at the end of it she actually made an exception to the deposit because I was not informed. Which totally made up what I felt at first. She actually turned out to be very kind and caring. so this negative one actually wasn't that negative.. lol
Now .. the breakfast 😂. PITIFUL!!! It's not nasty. Or gross.. it's just, bleh.. beagles. Bread. Maybe ONE hot dish if your lucky. Only decent thing is One Waffles maker for a HUGE hotel. Which most hotels That serve breakfast. So again it's not bad, just nothing special.. one could even say subpar, I mean the Comfort suites which is right across the street which is much cheaper has two times better breakfast.. but nothing compares to the Home2 rooms. The rooms make up for the lousy breakfast.
The bathrooms!! Have FULL bottles of really good conditioner, shampoo on my antibody wash as well as hand soap and lotion. The Smart Tvs are AWESOME! Incredibly high definition and pretty big!! And the walls are pretty thick and soundproof, you might hear a door open or close next to you once in awhile but you don't really hear people talking or any noises from your neighbor other than the occasional door shutting or opening.
And I just have to speak on the breakfast part one more time, their breakfast bar the way it's set up you would think it was going to be so extravagant. When it's worse than. Comfort suites and comfort suites set. Is ... Let's just say not humbled, lol. It definitely less extravagant come up with the breakfast is decent, I have at least two to three hot items.
Fix your breakfast and I'll give you five stars all day on everything!!!
Oh yeah they also have a gym, as well as fire pits outside which is pretty cool!! And my room, which was the king sweet came with a full size couch, ottoman and what looks like a half kitchen basically with a dishwasher and full sink and even dishes!!
SSunen RodríguezA mi me encanta este hotel he ido otras veces y en esta lleve a mi familia pero lo único que nunca me ha gustado es que cae una gota de agua y te sacan de la piscina , incluso mi familia se quejó de lo mismo esta vez , solo por un aire que hizo ,nada de truenos y nos mandaron a salir ,y luego que uno se seca ya no dan ganas de entrar más .Ademas que me dijeron pagas 85 en el hotel y me cobraron 150 y nunca me devuelven .Yo tengo reservación de nuevo para agosto si no me devuelven esta vez no pienso ir más porque al final del día estoy pagando lo mismo que puedo pagar en otros .
ผผู้เข้าพักMy sister and I went to visit my aunt that has dementia. We were very impressed with the cleanness and the excellent customer service. The kitchen lady was awesome and complimented us and the front desk person called and set me up on the awards program. It was a wonderful experience. Thank all of the workers at the best western in winter haven.