I was informed that my booking was not paid when I have actually paid in advance through trip.com. The receptionist at that time was not very fluent in english so I had problems communicating. Thankfully they let me check in for the night but they said that I might need to pay during checkout tomorrow.
I was very grateful that my sister was able to connect to the Trip.com customer service at Singapore and was able to resolve this issue. The other receptionist that I met during checkout was more fluent in English and was very helpful with helping us with the issue. I managed to resolve this and was able to enjoy my breakfast with ease
The hotel is new, clean and simple. The reception is fluent in English and helpful on supporting your needs. It’s really value for money.
However, there are several areas worth mentioning:
- location: there is no metro station nearby. You gotta take taxi or buses to get there
- staircase: there are some rooms that can only be accessed through staircase(ard 6-10steps) after taking lift. You have to carry your luggage up through those stairscase
- bathroom design: the hardware used are high quality one but the design are not friendly enough. The bathroom is separated into showering, toilet and basin area. There is no space for putting cloth or towel in the showering area. You have to get out naked to get those things in the basin area, which is connected to the bedroom without door. One more minor recommendation is that a few more rack would make the basin area more user friendly.
Stayed here for a weekend due to work. Place was very clean, Hotel staff brings takeout food to your door. Very friendly staff, comfortable bed and clean rooms
Останавливались исключительно на ночевку.
Не похож на стандартные отели Ibis Styles, как-будто пародия на эту сеть: взяли старое здание и немного навели марафет под основную концепцию, но повсюду видно, что материалы использованы дешевые и все на скорую руку. Лифты обклеены клеенкой с неудавшимся принтом, цвет стен выкрашен в яркие краски, но без капитального ремонта это выглядит хуже, чем в детском саду. Номера очень маленькие (ванна чистая!), завтрак скудный (из горячего был суп, им и наелись).
Otel güzel temizdi , kahvaltı saati uçak saati ile çakışmasına rağmen yardımcı oldurlar, eğer aktarmalı bir yere gidecekseniz ve aktarma süreniz uzun ise mubakkak bu otelde kalın , fiyat performans süper 🚀
ผผู้เข้าพักThe hotel is new, clean and simple. The reception is fluent in English and helpful on supporting your needs. It’s really value for money.
However, there are several areas worth mentioning:
- location: there is no metro station nearby. You gotta take taxi or buses to get there
- staircase: there are some rooms that can only be accessed through staircase(ard 6-10steps) after taking lift. You have to carry your luggage up through those stairscase
- bathroom design: the hardware used are high quality one but the design are not friendly enough. The bathroom is separated into showering, toilet and basin area. There is no space for putting cloth or towel in the showering area. You have to get out naked to get those things in the basin area, which is connected to the bedroom without door. One more minor recommendation is that a few more rack would make the basin area more user friendly.
ผผู้เข้าพักLocated on the hillslope in the south of Kizlay, for walking it is not easy to reach. The room is very clean but there's no lid of the dust bin in the bathroom, so if we throw used paper from toilet it will be stinking. Shower gels and shampoo had very strong mint smell and not comfortable before sleep. Breakfast is average and there's no juice and only cold and hot water with tea bags are available, had only very small portion of meat and no sausage, no omlet but only boiled egg. The most negative part was that the Internet was so slow and even some foreign websites were not accessible at all. Overall it is not bad but there's much to improve and not competitive with other hotels in Ankara.
MMaheenI really enjoyed my stay at Hitit Otel in Ankara. The location is excellent — just a few minutes’ walk from Ankara Castle and other historic spots. It’s in a peaceful area yet very central.
The hotel staff were kind and helpful throughout my stay. My room was clean, comfortable, and had everything I needed. For a budget hotel, it exceeded my expectations in terms of cleanliness and convenience.
Breakfast was included and quite decent — enough to start the day well. I felt safe staying here as a solo traveller, and the overall vibe was calm and welcoming.
Highly recommended for anyone looking for an affordable, well-located stay in Ankara!
ZZulaikhaMZHI was informed that my booking was not paid when I have actually paid in advance through trip.com. The receptionist at that time was not very fluent in english so I had problems communicating. Thankfully they let me check in for the night but they said that I might need to pay during checkout tomorrow.
I was very grateful that my sister was able to connect to the Trip.com customer service at Singapore and was able to resolve this issue. The other receptionist that I met during checkout was more fluent in English and was very helpful with helping us with the issue. I managed to resolve this and was able to enjoy my breakfast with ease